Performance Online Reviews - 1,531 Review - 8.2/10
Performance Online Rating
Overall Satisfaction | 8.2 /10 |
---|---|
Would Shop Here Again | 8.2 /10 |
Likelihood to Recommend | 8.2 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 8.7 /10 |
On-Time Delivery | 7.9 /10 |
Satisfaction with Customer Support | 7.8 /10 |
8.2out of 10
Would Shop Here Again:
8.2out of 10
Likelihood To Recommend:
8.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 76% | 77% |
Neutral | 17% | 16% |
Negative | 6% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
6.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
7.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.6 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Performance Online
Showing 1 - 20 of 1,531
Online Shopper
Site Experience Feedback
Jan 21, 2025
Great easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Don’t tell me if you want to dreams
Site Experience Feedback
Jan 21, 2025
Everything I needed it was looking for was all there very easy to find and everything is labeled properly thank you guys for all your help
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nate
Site Experience Feedback
Jan 21, 2025
Everything worked smoothly. I cant complain
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nope
Site Experience Feedback
Jan 21, 2025
Everything went fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bob
Site Experience Feedback
Jan 21, 2025
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mike D
Site Experience Feedback
Jan 21, 2025
Overall experience was very good.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 10, 2025
good feedback and quality of products based on past purchases
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Mikcok
Site Experience Feedback
Jan 20, 2025
Was easy to find part from Google
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
KP
Site Experience Feedback
Jan 20, 2025
The website is easy to navigate and well put together. I have shopped a few times for various parts for my 56 Truck and its always easy to find what I am looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
W.Rat
Site Experience Feedback
Jan 20, 2025
Found part on website and ordered.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cole B
Site Experience Feedback
Jan 09, 2025
Great pricing, easy to browse and buy
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 19, 2025
your checkout is terrible and shipping charges are outrageous! 21 dollars to ship a piece of metal that USPS would handle for 10 bucks?
- Overall Rating: 3
- Would Shop Here Again: 5
- Likelihood To Recommend: 4
- Full ratings for this review »
Jojo
Site Experience Feedback
Jan 18, 2025
It was fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Big Caulk 69
Site Experience Feedback
Jan 18, 2025
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
sting ray
Site Experience Feedback
Jan 17, 2025
first time experience ordering from POL so far so good.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
JR
Site Experience Feedback
Jan 17, 2025
It was actually a great experience not hard to navigate the site the prices are decent product is good quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Guitarman66
Site Experience Feedback
Jan 17, 2025
I thought everything went as smoothly as possible and prices are always reasonable
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Glory_Cole
Site Experience Feedback
Jan 17, 2025
This order went well yet the shipping prices were quite excessive, I was pleasantly surprised by the verity of shipping options though!
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 9
- Full ratings for this review »
dextron
Site Experience Feedback
Jan 17, 2025
had what I needed. fast and easy check out very pleased.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dave
Site Experience Feedback
Jan 17, 2025
very satisfied with the experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »