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Performance Online Reviews - 1,531 Review - 8.2/10

Jan 23, 2025
Performance Online have been in business building and restoring custom and classic cars for over 30 years. They sell high-performance, quality products. Performance Online loves old GM vehicles and helping customers restore their classics, this is their specialty. They can supply brake system components for your hot rod from the basic brackets and hardware up to and including complete front and rear brake systems, from high dollar US made components to more economic and affordable kits.

Performance Online Rating

Rating
Overall Satisfaction8.2 /10
Would Shop Here Again8.2 /10
Likelihood to Recommend8.2 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.2 /10
Product Met Expectations8.7 /10
On-Time Delivery7.9 /10
Satisfaction with Customer Support7.8 /10
Overall Satisfaction:
 

8.2out of 10


Would Shop Here Again:

 

8.2out of 10


Likelihood To Recommend:

 

8.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

76%77%

Neutral

17%16%

Negative

6%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

6.7 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

7.9 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.6 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Performance Online

Showing 1 - 20 of 1,531

Online Shopper

Site Experience Feedback

Jan 21, 2025

Great easy

Don’t tell me if you want to dreams

Site Experience Feedback

Jan 21, 2025

Everything I needed it was looking for was all there very easy to find and everything is labeled properly thank you guys for all your help

Nate

Site Experience Feedback

Jan 21, 2025

Everything worked smoothly. I cant complain

Nope

Site Experience Feedback

Jan 21, 2025

Everything went fine

Bob

Site Experience Feedback

Jan 21, 2025

Good

Mike D

Site Experience Feedback

Jan 21, 2025

Overall experience was very good.

Online Shopper

Site Experience Feedback

Jan 10, 2025

good feedback and quality of products based on past purchases

Mikcok

Site Experience Feedback

Jan 20, 2025

Was easy to find part from Google

KP

Site Experience Feedback

Jan 20, 2025

The website is easy to navigate and well put together. I have shopped a few times for various parts for my 56 Truck and its always easy to find what I am looking for.

W.Rat

Site Experience Feedback

Jan 20, 2025

Found part on website and ordered.

Cole B

Site Experience Feedback

Jan 09, 2025

Great pricing, easy to browse and buy

Online Shopper

Site Experience Feedback

Jan 19, 2025

your checkout is terrible and shipping charges are outrageous! 21 dollars to ship a piece of metal that USPS would handle for 10 bucks?

Jojo

Site Experience Feedback

Jan 18, 2025

It was fine

Big Caulk 69

Site Experience Feedback

Jan 18, 2025

Good

sting ray

Site Experience Feedback

Jan 17, 2025

first time experience ordering from POL so far so good.

JR

Site Experience Feedback

Jan 17, 2025

It was actually a great experience not hard to navigate the site the prices are decent product is good quality

Guitarman66

Site Experience Feedback

Jan 17, 2025

I thought everything went as smoothly as possible and prices are always reasonable

Glory_Cole

Site Experience Feedback

Jan 17, 2025

This order went well yet the shipping prices were quite excessive, I was pleasantly surprised by the verity of shipping options though!

dextron

Site Experience Feedback

Jan 17, 2025

had what I needed. fast and easy check out very pleased.

Dave

Site Experience Feedback

Jan 17, 2025

very satisfied with the experience