PearlsOnly Reviews - 86 Reviews - /10

Pearlsonly.com is a Jewelry seller specializing in the sale of pearls, active in the North American, European, and Australian markets.

PearlsOnly Rating

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Would Shop Here Again:

 

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Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

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Returns Process

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Recent Reviews for PearlsOnly

Showing 41 - 60 of 86

Kait

Site Experience Feedback

May 09, 2024

Only thing that would be nice is a grid view, but I am on my mobile so that may be why.


Post-Delivery Feedback

May 26, 2024

I went online looking for lavender pearls as they are not common, but I had a budget as I am disabled. I found this website, Pearls Only, the picture quality and selection was decent and met my standards. I wanted a double string of pearls is wear it got tricky, and they had it! They also had a sale, where I could get two gifts which was perfect because that meant I didn't have to purchase matching earrings separately. My other choice was a lavender pearl pendant, and my total with tax was $310 which is more than I planned on, but with the gifts...how could I say no? I initially ordered the wrong color clasp and customizable service was responsive in cancelling so I could place again. This is where the problem came, It didn't ship for a week even though the site explicitly States ships immediately, and I called twice with no response. I tried to reach them through facebook no response. I finally emailed a bad review after it was enroute expressing my reservations about the quality, and received a $25 dollar gift card...my purchase was over $300! I went a over a week and a half with no response and that was the best they could do, pearls finally came, box for the double string is slightly damaged, there is a large cut in the center pearl of the necklace, the chain for the pendant necklace is super short it must be for a child...It's not worth attempting to return, but what a disappointing experience.

Mine

Site Experience Feedback

May 20, 2024

Good

Benjy

Site Experience Feedback

May 06, 2024

The website is well designed and easy to navigate. And there is a good, but not overwhelming, number of options to choose from.


Post-Delivery Feedback

May 16, 2024

Initial order went smoothly, found out an item I had purchased was better replaced with a different item. Contacted customer service and got the order changed without issue. Great products and just as good customer service

Zee

Site Experience Feedback

Apr 26, 2024

I have several pearl pieces but I really like how this one is on a chain

Phelan

Site Experience Feedback

Apr 25, 2024

Easy to navigate site, upfront pricing, and fast shipping.

Al

Site Experience Feedback

Apr 05, 2024

No issues. Was very easy to search


Post-Delivery Feedback

Apr 23, 2024

I was skeptical to buy product online by picture. But these items were better than the pictures, quality materials, and as described. Prices seemed too good to be true, so I’m extremely happy!

Online Shopper

Site Experience Feedback

Apr 20, 2024

necklace looks very pretty online. Can't wait to give it to significant other

Twice Happy Now

Site Experience Feedback

Apr 04, 2024

Spectacular


Post-Delivery Feedback

Apr 14, 2024

This is My 2nd Purchase within 5 Weeks, Exceeded All Expectations. Blessed to Find this Place

Calvinator

Post-Delivery Feedback

Apr 12, 2024

I wish there is a tacking number to see where my order is. When I look into my account it only said send and nothing more.

Shelly

Post-Delivery Feedback

Apr 07, 2024

Beautiful pearl jewelry. I bought necklaces and earrings for my bridal party. The black pearls were as described and great quality. The gift wrapping option is great, too!

Jer

Site Experience Feedback

Apr 02, 2024

Rather wish it was simpler to filter through the different products

Online Shopper

Site Experience Feedback

Apr 02, 2024

Efficient, clean site. Thanks. Hope the product is as good as the purchase experience.

Twin-lil Tornadoes

Site Experience Feedback

Mar 29, 2024

Birthday Gift for My Twin Girks Turning 16 This will be their 1st Set of Pearl's, Hope they are Good Quality

sv

Site Experience Feedback

Mar 23, 2024

site has good prices and easy billing with paypal but the site needs an upgrade to look more like other jeweler sites.

EM-G

Site Experience Feedback

Mar 07, 2024

User friendly


Post-Delivery Feedback

Mar 16, 2024

Lovely pearls as described

Girlpower602

Site Experience Feedback

Mar 06, 2024

Loved the selection. Would be nice to see item on model. Thanks

Loomin

Site Experience Feedback

Mar 05, 2024

Good site. Lots to choose from.

Nino

Site Experience Feedback

Feb 14, 2024

With the free gifts i didnt have a option to change the post to white gold. My wife will not wear them if their sterling silver. I would have paid for the upgrade and i called before i purchased but the rep said no chages could be made to the free gifts.


Post-Delivery Feedback

Feb 27, 2024

Havent received my items.

Tjblaze

Site Experience Feedback

Feb 10, 2024

I hope the pearls are quality if they are then I am very satisfied!

Online Shopper

Site Experience Feedback

Feb 22, 2024

Excellent experience