PartSelect Reviews - 2,487 Post-Delivery Reviews - /10
PartSelect Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

2016 Winner Circle of Excellence
8 years
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Learn more about reviewsRecent Reviews for PartSelect
Showing 1 - 50 of 15,979
Rhett1967
Site Experience FeedbackJun 2, 2026
Can find everything I need on this site for outdated products or discontinued items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From PartSelect
Hello, Thank you for your feedback! We're glad to hear that you've been able to find the parts you need, even for outdated and discontinued products. We work hard to maintain a wide selection of hard-to-find items, so it's great t...
Read full response »BS
Post-Delivery FeedbackMay 16, 2026
I accidentally ordered the incorrect oven glass, and was told I can return it but the shipping is more than the cost of the glass. And, I’ve found I could have purchased it locally for half the cost. Customer service said they’d issue a prepaid return label but have not responded to my multiple contacts since then. I’ll never purchase from Part Select again.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 5
- Customer Support: 1
T40
Post-Delivery FeedbackApr 18, 2026
Been using partselect for a few years now every now and then I need a part or two. Never had an issue with ordering, or finding the right part! Customer service is great also, they can help guide you through what you may need! Also it helps that their is videos with each parts so you know what to do!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackApr 7, 2026
Satisfied
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 4
- On Time Delivery: 8
- Customer Support: 8
Did not receive
Post-Delivery FeedbackMar 25, 2026
I still have not received my purchase
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
GSRobIII
Post-Delivery FeedbackMar 22, 2026
Part that I needed was available and reasonably priced. Website was easy to navigate and part shipped and arrived fast.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Sel
Post-Delivery FeedbackMar 13, 2026
Only problem that I had with the experience was watching a Utube video of some guy explaining how to do it. He made it look so easy, but missed a step that made me struggle to get the top to release. I watched another video after struggling with it for what seemed like ions, but I finally managed to get it to release.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Steve
Post-Delivery FeedbackMar 13, 2026
Excellent Price, Good Quality Faster shipping than advertised, Great company. Will be my long term go to place many times in the future.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackMar 10, 2026
Received part, it is a hinge for my refrigerator, it is welded together and wont operate, wont move at all.
- Overall Rating: 4
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 9
- Customer Support: N/A
Dissatisfied
Post-Delivery FeedbackMar 9, 2026
I've received the wrong parts twice I lose money each time I have to pay to ship wrong parts and then I'm charged a large amount to restock. I asked the last person who reordered this part for 2nd time was she sure it was the right part and she said yes. My review about your company will not be good. Your company is a RIP OFF!!
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
Aimster7
Post-Delivery FeedbackMar 9, 2026
It was easy to order my part, and the shipping was reasonable with great notifications.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Timmy
Post-Delivery FeedbackMar 8, 2026
Staff was polite and helpful, got what I needed with little effort so I could continue making money!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Alex
Post-Delivery FeedbackMar 5, 2026
Part was true to manufacturers design.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
Kb
Post-Delivery FeedbackMar 5, 2026
I have had very good experiences with Parts select. I have to return this last replacement part it doesn’t work for my particular dryer with this serial number. All other parts have worked with very good prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
BDL
Post-Delivery FeedbackMar 3, 2026
I ordered some drier drum wheels in the kit, and none of the wheels fit the axle that they were supposed to go on. I returned the box and haven't received every fund yet. The ordering was easy and the shipment came on time.But the parts didn't fit.
- Overall Rating: 2
- Would Shop Here Again: 2
- Likelihood To Recommend: 2
- On Time Delivery: 10
- Customer Support: 2
Ramjet
Post-Delivery FeedbackMar 3, 2026
This is the second time I’ve ordered from PartSelect Each time the web site said that I would get 10% off It did not show up on checkout After complaining about it on the first order I did receive a refund I hope the same on my second order I am going to place a third order today and would like to know how to get the discount at the checkout
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- On Time Delivery: 9
- Customer Support: N/A
Snooker
Post-Delivery FeedbackMar 2, 2026
I would definitely order parts from part select again had a great experience no fuss .
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Ralph Scott 3
Post-Delivery FeedbackFeb 28, 2026
The part was easy to search for and the description/price were clear. The repair video cinched the deal. Seemed an easy fix, which it was!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Heath
Post-Delivery FeedbackFeb 28, 2026
I dont remember very clearly the entire experience but what I do know is that if there were something extremely wrong or negative, form some reason my brain won't forget those negative details but I actually have none. So I would say it was very smooth and simple. If it were chaos then chaos would have taken the stage but it didn't. My apologies for the short term memory loss.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: 10
Mary
Post-Delivery FeedbackFeb 28, 2026
Helpful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
B.
Post-Delivery FeedbackFeb 27, 2026
I was able to easily order the part needed at the time. Looked at other comments to figure out part needed. Parts were delivered on time and quality expected. Took longer than the 1-2 hours install even watching installation video. Part worked great but now need the control board.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
MKP
Post-Delivery FeedbackFeb 27, 2026
The product was easy to find on line. Placing the order was quick. Item arrived right on time. My husband installed the two replacement parts in 30 minutes or less.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Pamela
Post-Delivery FeedbackFeb 27, 2026
great but now I need the baking coil as well-will order soon from Parts Select👍
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Saqib
Post-Delivery FeedbackFeb 27, 2026
I needed a part that broke off in my dryer and couldn’t find the exact one anywhere until I found this site. I placed an order an although it gave me an estimate delivery of a couple days it came way earlier so happy on that. Everything was exactly like oem and worked great no problems. Quality is very good would 100% buy again and recommend.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Niecy
Post-Delivery FeedbackFeb 26, 2026
It was very easy ordering what I needed. And it meet my expectations. I would definitely recommend this company and I will be placing an order again as needed. The pricing isn't bad either. Thank you for great service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Keep man
Post-Delivery FeedbackFeb 26, 2026
I received everything on time and everything worked correctly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Parts
Post-Delivery FeedbackFeb 26, 2026
Highly recommended because I could call and talk to a representative.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Clay
Post-Delivery FeedbackFeb 26, 2026
Great experience very satisfied with product and delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Barb
Post-Delivery FeedbackFeb 26, 2026
Very fast delivery, outstanding service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Happy Customer
Post-Delivery FeedbackFeb 26, 2026
Parts Select is my new go to when an appliance has something wrong. Ordering the replacement part is so easy as everything is categorized. The prices are reasonable and I've received product faster than anticipated. I have used them twice, 1st time was for my oven 2nd time dishwasher. I'm so happy that I've had this option versus buying new appliances😀
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
None
Post-Delivery FeedbackFeb 25, 2026
Waiting over 2-5 weeks
- Overall Rating: 3
- Would Shop Here Again: 2
- Likelihood To Recommend: 3
- On Time Delivery: 1
- Customer Support: 1
KG
Post-Delivery FeedbackFeb 25, 2026
I received the wrong item. I crossed the model and serial number. The order seemed correct. But when I called to get the correct item they were kind and helpful but the correct item was twice as much. So I looked elsewhere and found the correct item for the same price as the original item. Yet I have to do a survey to get a return label. 😡
- Overall Rating: 3
- Would Shop Here Again: 4
- Likelihood To Recommend: 3
- On Time Delivery: 8
- Customer Support: 8
Accuracy Matters
Post-Delivery FeedbackFeb 25, 2026
I am happy with the ease to find and order the part I was looking for. The shipping and arrival info was accurate and there were no problems with this aspect of the experience. When the part arrived I discovered it was not exactly as the original part I was replacing. I was able to use this new part but had to make modifications so it would work properly. I recommend providing more photos of the part you sell than only the one shown on your site. That way, customers can be certain the part they are ordering is made just as the original part needing to be replaced. I will be more cautious in the future before I make another purchase from your site. Thank you for giving me the opportunity to describe my experience. I hope this will help you improve your business.
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
- On Time Delivery: 10
- Customer Support: 7
Online Shopper
Post-Delivery FeedbackFeb 25, 2026
Very easy to find the part I needed. Part fit great. Easy to order on line. Price was comparable to in store price.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Kevin
Post-Delivery FeedbackFeb 24, 2026
Great experience! Process was easy from start to finish! I was able to find my part and fix my appliance I’m short time! Definitely using Partselect again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Bob
Post-Delivery FeedbackFeb 24, 2026
I appreciate the timely response and delivery of my order. It was easy to find the correct part and place the order.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Kc
Post-Delivery FeedbackFeb 24, 2026
Part was easy to find ,check out was a breeze, I just could not find a number to call but that was my fault. Have sense found it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Do it Yourselfer Ray
Post-Delivery FeedbackFeb 24, 2026
The PartSelect website was easy to navigate. I easily found the part I needed on the parts list. I proceeded to purchase and paid slightly more for a more rapid shipping. As indicated, I received the package sooner. Thanks to PartSelect, I ordered, replaced and installed the part myself a saved as much as $100 or more in service fees.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Kelly
Post-Delivery FeedbackFeb 24, 2026
Pros: - good web site with decent part search - good support for diy installation; great videos - product quality is usually better than Amazon knockoffs; certainly more dependable. - good pics of the part. Cons: - often too expensive (70+ bucks for a plastic tray to catch ice? Really?) for some parts, so not the best seller for everything. - search facility is a seller, not a problem solver. There is no effort to match the part to the symptoms to the statistical solutions based on customer and expert experience. - when parts search fails, you don't get a message to that effect. You just get a list of parts that fit your model. This is not helpful to customers who are trying to fix older models. - Not a place to go if you are working on older models unless you have done your own research and can come back with a part number. Even so, don't expect expert advice or even a list of candidate parts with similar specs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 8
Mr Ed
Post-Delivery FeedbackFeb 24, 2026
Googled the manufactures site and found the parts department, so I found the part I needed but the part number was new or different. I figured it was correct and plugged in the number I had because I have ordered this before, so no problem.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Joy
Post-Delivery FeedbackFeb 24, 2026
Product arrived on time and fit perfectly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Jim
Post-Delivery FeedbackFeb 24, 2026
Product was what I wanted, quick delivery and fair price - what’s not to like. Thanks
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
MWH
Post-Delivery FeedbackFeb 24, 2026
I was surprised to find the part I needed for a very old refrigerator! It fits perfectly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Bobbo
Post-Delivery FeedbackFeb 24, 2026
If you have the right model number, it's easy to find your parts. Ships quick. No packing inside of the parts box, but part in excellent condition.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Audrey
Post-Delivery FeedbackFeb 24, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Stonyranger
Post-Delivery FeedbackFeb 24, 2026
Quick and easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
My replacement worked better than the factory issued part!
Post-Delivery FeedbackFeb 23, 2026
Chris
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Defrost
Post-Delivery FeedbackFeb 23, 2026
I was able to locate the part I needed right away. I thought I was in for a hour of frustrating lookup sequences , but no I was more than absolutely surprised on how easy your website was easy to use . I will definitely be ordering again . Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Mark
Post-Delivery FeedbackFeb 23, 2026
My purchase arrived in a timely fashion enabling me to move forward with our project, thank you.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Tom B.
Post-Delivery FeedbackFeb 23, 2026
The part needed was in stock and was shipped the day after it was ordered. My only issue was with FedEx since I paid additional for 2-3 days delivery but it took 4 days.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- On Time Delivery: 6
- Customer Support: 8
