PartSelect Reviews - 2,487 Post-Delivery Reviews - /10

PartSelect.com has been an authority on appliance repair -and a leading online DIY resource - since 1999. We don't only sell appliance parts - we provide tools for success at every stage of repair. From empowering consumers to fix it themselves, to assisting with the troubleshooting process, to diagnosing the problem, to installing the part. With over two million OEM appliance parts, over 700 instructional videos, an extensive library of repair guides, same-day shipping, 30-day returns, an active social media community to help with tough questions, and thousands of personal repair stories shared by customers paying it forward - we've got you covered.

PartSelect Rating

Customer Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence

2016 Winner Circle of Excellence

8 years

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Post-Delivery Feedback - 2,487 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

Unavailable

Likelihood To Recommend:

Unavailable

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

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Site Experience Feedback - 13,492 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

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Likelihood To Recommend:

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Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

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Shipping Charges

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Variety of Shipping Options

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Recent Reviews for PartSelect

Showing 11101 - 11150 of 15,979

Joe
Site Experience Feedback
Aug 27, 2025
Parts were very easy to find. I loved the videos that explained the process to replace my parts.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Hoagie
Site Experience Feedback
Aug 27, 2025
Website was very easy to deviate and also easy to find the part that I needed
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Doingshitmyself
Site Experience Feedback
Aug 27, 2025
Experience was great but didn't save promo code so at purchase no discount offer promo code during checkout
Overall Rating: 7
Would Shop Here Again: 9
Likelihood To Recommend: 8
Full ratings for this review »
Chris
Site Experience Feedback
Aug 27, 2025
Very good
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Suzy
Site Experience Feedback
Aug 27, 2025
I had a great experience with this site. As soon as I punched in the model number it took me right to what I needed.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 8
Full ratings for this review »
Ok
Site Experience Feedback
Aug 27, 2025
No problem, but very expensive.
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: 8
Full ratings for this review »
Chuck
Site Experience Feedback
Aug 27, 2025
Very easy to navigate the site. Easy to find what I need.
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
Full ratings for this review »
Skeptical.
Site Experience Feedback
Aug 27, 2025
I found the parts I needed right away. My fault was with the checkout. I wanted to use PayPal and it wouldn’t let me. I tried several times. I almost didn’t place the order because of this! Usually if you can’t pay by PayPal the website scams you. I hope this is not the case with your website! I am very skeptical about all of this! Sorry for going on but I’m scared!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
WaltJr
Site Experience Feedback
Aug 27, 2025
It was great
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Jean Birge
Site Experience Feedback
Aug 27, 2025
Everything was great
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
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Marylh
Site Experience Feedback
Aug 27, 2025
Was very easy
Overall Rating: N/A
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 27, 2025
Easy to use
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Odawg
Post-Delivery Feedback
Aug 27, 2025
Parts select said that this is the part I needed and it was. Perfect worked great.!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Blah
Site Experience Feedback
Aug 27, 2025
Good
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: 7
Full ratings for this review »
John
Site Experience Feedback
Aug 27, 2025
I need to keep my info current
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
Full ratings for this review »
Chloe
Site Experience Feedback
Aug 27, 2025
Chloe, I thought my washer was trash, I'm hoping the parts I ordered is all I need. Thanks for the video.
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
Full ratings for this review »
Joey
Site Experience Feedback
Aug 27, 2025
It was fast easy to find and order
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Joe
Site Experience Feedback
Aug 27, 2025
Great people to deal with
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
KBH
Site Experience Feedback
Aug 27, 2025
Very easy to navigate this website and the video attached to item I ordered was very helpful.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Liz
Site Experience Feedback
Aug 27, 2025
Was easy and fast and ok price
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
3ky
Site Experience Feedback
Aug 27, 2025
Good
Overall Rating: 8
Would Shop Here Again: 7
Likelihood To Recommend: 7
Full ratings for this review »
Larry
Post-Delivery Feedback
Aug 27, 2025
I only needed an igniter for the burner on my stove but had to purchase a larger part that it was included with. This was not PartSelect’s fault as that is how the manufacturer sells it. PartSelect carried the part and it was in stock. Delivery was much faster then expected.
Overall Rating: N/A
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 27, 2025
Good if part works ??
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
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Opi
Site Experience Feedback
Aug 27, 2025
Parts are original
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
NASCAR 62
Site Experience Feedback
Aug 27, 2025
The site was easy to navigate and assured me the part I picked would fit the model washer I had
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Scott 🌴
Site Experience Feedback
Aug 27, 2025
Ok, fairly easy no description of item.
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 9
Full ratings for this review »
PD
Post-Delivery Feedback
Aug 27, 2025
I began my conversation with Gail, who was outstanding in customer service. She was apologetic that I received the wrong part and helped me to order the correct part. For the confusion and and the fact that I had been sent the wrong part she offered a 10% discount. The issue came when Miss Gail charged me for a new product in accordance with your policyand said that the company would be back in touch with me if they wanted the old product back. So I paid for the new product that posted to my account right away, but it took days for an email to send the item back. So now I have two charges on my account and it’s been at least a week and a half and I don’t have a refund. What I believe should’ve happened is since you the company sent me the wrong product obviously wrong product. It should’ve been an exchange and I should not have been charged for the new product. Instead, I have an extra $54 on my credit card bill. I mailed the product back through UPS on Monday and as of today, Wednesday, I don’t have a credit. When you buy from a place like Amazon and you get the wrong item and contact them, they immediately send a code for UPS return. As soon as that product is scanned at UPS, the returnedl item is credited to your account within minutes. It’s a shame that I may have to pay your $54 and get a return later. That’s very bad business.
Overall Rating: 2
Would Shop Here Again: 1
Likelihood To Recommend: 1
On Time Delivery: 2
Customer Support: 10
Full ratings for this review »
Billybob
Site Experience Feedback
Aug 27, 2025
Great. Easy to use.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 27, 2025
Good
Overall Rating: 8
Would Shop Here Again: 9
Likelihood To Recommend: 8
Full ratings for this review »
Casper
Site Experience Feedback
Aug 27, 2025
I went to other websites, and the part was out of stock. And I found it here hopefully, the part does arrive in 2-3 business days
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Mike C
Site Experience Feedback
Aug 27, 2025
The part ordered had pieces with different part numbers. Regardless of which part number I entered the picture of item ordered was always the same but did not agree with the three different parts that made up the whole unit. The parts were 766, 763, and 767. The picture showed 761 which seemed to include all three pieces. When I selected 761 the picture presented was NOT of all three pieces but just one. Seemed a little confusing.
Overall Rating: 8
Would Shop Here Again: 10
Likelihood To Recommend: 8
Full ratings for this review »
SusanG
Post-Delivery Feedback
Aug 27, 2025
This is the second time one of my crisper drawers in my fridge cracked and I needed to replace it. So since I went to PartsSelect the first time and I had a good experience with them I knew where to go. And sure enough I got exactly what I needed and I got it quickly. The people there are very knowledgeable and helpful and very nice.
Overall Rating: N/A
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Md
Site Experience Feedback
Aug 27, 2025
Was very easy to find what I needed for my refrigerator. The parts diagrams were very easy to follow and find the part that I needed
Overall Rating: N/A
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Adrian
Post-Delivery Feedback
Aug 27, 2025
Transformer damage in shipping , not enough packing from the manufacturer itself, still waiting on a email back , after four days about the return
Overall Rating: 9
Would Shop Here Again: 5
Likelihood To Recommend: 9
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 27, 2025
it was great to navigate, just the freight was a lil on the steep side but parts were priced relatively affordable
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Sally
Post-Delivery Feedback
Aug 27, 2025
Works great. My last one purchased elsewhere only lasted 4 months.
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Moll
Site Experience Feedback
Aug 27, 2025
Your website is extremely clear and easy to use!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 27, 2025
Easy but expensive
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Stacy567
Site Experience Feedback
Aug 27, 2025
Great
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Chema
Site Experience Feedback
Aug 27, 2025
Love the online site & purchase. And the bonus of a video showing you how to do the work yourself. Thanks!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Hot muffin
Site Experience Feedback
Aug 26, 2025
Easy and fast
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Vicky
Site Experience Feedback
Aug 26, 2025
This is my first time ever ordering
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 26, 2025
The website was very helpful in finding the correct parts.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
Full ratings for this review »
Bd
Site Experience Feedback
Aug 26, 2025
The parts number were very easy to type in and get a part number that matched. Ordering the part was very easy.
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 26, 2025
Satisfied
Overall Rating: 7
Would Shop Here Again: 7
Likelihood To Recommend: 7
Full ratings for this review »
Big Ben
Site Experience Feedback
Aug 26, 2025
Ordering was so easy and satisfying, excellent setup and easy to use.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Dixon
Site Experience Feedback
Aug 26, 2025
I appreciate the service and variety of products available. It appears that you offer everything. I didn’t find my product number, but I’m hoping this covers what I need. I have a GE ADORA dishwasher and I can’t find it anywhere even online. It is irritating to select a product for $45 and then end up paying $15 more. I feel the shipping charges are less than reflective of the actual cost associated with shipping the product.
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
DrT
Site Experience Feedback
Aug 26, 2025
You made it very easy to find what I needed with the diagram showing each part. Thank you.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
JD
Site Experience Feedback
Aug 26, 2025
Easy with a part number
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Did not see my 10% promised on my next purchase
Site Experience Feedback
Aug 26, 2025
All good, however did not see 10% discount on this NY second purchase.
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »