Overton's Customer Reviews
Overton's holds a 8.8/10 overall rating based on 2,110 verified post-delivery reviews on Bizrate.
Overton's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2015 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 79% | 75% |
 Neutral | 10% | 11% |
 Negative | 11% | 14% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
7.3 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 77% |
Neutral | 17% | 18% |
Negative | 4% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Overton's
Showing 1 - 50 of 13,468
Chip
Site Experience FeedbackJun 29, 2026
I was looking for a Bimini replacement cover for our pontoon boat and needed it asap. Zoom, zoom, I get it. I click the tab for deals and clearance and hot buys! From there I proceed to pick up some good stuff quickly and then I was done. Very seamless process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
mjpruitt1
Site Experience FeedbackJun 29, 2026
Been shopping overtons for years
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
water freak
Site Experience FeedbackJun 29, 2026
fast and easy:
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Red
Site Experience FeedbackJun 29, 2026
Have bought from here before and happy with everything
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Kurt
Site Experience FeedbackJun 29, 2026
Prices are good and carry nice product. First place I shop for water sports
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pressy
Site Experience FeedbackJun 29, 2026
none
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jim
Site Experience FeedbackJun 29, 2026
I had problems with the checkout page freezing up the 1st time.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 29, 2026
All good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 29, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe
Site Experience FeedbackJun 29, 2026
Always happy to shop on Overton’s!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tim
Post-Delivery FeedbackJun 29, 2026
Make sure you get a tracking number
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
- On Time Delivery: 6
- Customer Support: 7
Dean
Site Experience FeedbackJun 29, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DragonMan
Site Experience FeedbackJun 29, 2026
Overall good.. Did not like that Tires were excluded from coupon But you still had a good price wthout coupon
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Available but overpriced
Site Experience FeedbackJun 29, 2026
Drawn out either un necessary questions
- Overall Rating: 9
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
Dock Ladder
Site Experience FeedbackJun 29, 2026
Self explanatory checkout
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bushman
Site Experience FeedbackJun 29, 2026
Good selection and price
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Kevin
Site Experience FeedbackJun 29, 2026
Great prices
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Rdi
Site Experience FeedbackJun 29, 2026
Found what I needed for my wife and I.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LadyoftheLake
Site Experience FeedbackJun 29, 2026
The anchor package deal was exact what we were looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wildcat
Site Experience FeedbackJun 29, 2026
I found the ladder that closely matches my original equipment.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tom
Site Experience FeedbackJun 29, 2026
great store
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
1994Heritage
Site Experience FeedbackJun 29, 2026
My experience was great along with great prices!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 29, 2026
fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ozzy
Site Experience FeedbackJun 29, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
GG
Site Experience FeedbackJun 29, 2026
Good deal on the product I was looking for
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tom
Site Experience FeedbackJun 29, 2026
tommygailparker@bellsouth.net
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DoubleDown
Site Experience FeedbackJun 29, 2026
Loved the fact that the item I was looking for was on sale and priced fairly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 29, 2026
Overton's is great. I highly recommend them. for all your boating needs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 29, 2026
always great service and quality merchandise. Thanks!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
KR2010
Site Experience FeedbackJun 29, 2026
Great prices on what looks to be good merchandise.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Skip
Site Experience FeedbackJun 29, 2026
A little puts, but went pretty smooth.
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jim
Site Experience FeedbackJun 29, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Teddy
Site Experience FeedbackJun 29, 2026
great thanks
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Mark
Site Experience FeedbackJun 29, 2026
Easy Peary and less expensive than Bass Pro
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 29, 2026
Always a joy and easy to order from Overton's usually great prices
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Anthony
Site Experience FeedbackJun 29, 2026
I was able to find what I needed easily and able to utilize the promotion codes that they offer without troubles. And free shipping!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris W
Post-Delivery FeedbackJun 29, 2026
easy to find what I was looking for and no issues from purchase to delivery.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Jc
Site Experience FeedbackJun 29, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jill
Site Experience FeedbackJun 29, 2026
It was great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nickb
Site Experience FeedbackJun 29, 2026
Over very good and checkout was easy
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mason
Site Experience FeedbackJun 29, 2026
It was overall a good experience.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJun 29, 2026
July10 promo code did not work
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Ski Man
Site Experience FeedbackJun 29, 2026
good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pleased
Site Experience FeedbackJun 29, 2026
Was acceptable
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Pbushor
Post-Delivery FeedbackJun 29, 2026
Item on backorder, no estimated delivery date
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
DN
Site Experience FeedbackJun 29, 2026
Variety of merchandises, brands to search in one place.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cristian
Site Experience FeedbackJun 29, 2026
My interaction with Overton’s website was extremely straightforward, would use it again in a heartbeat. They made ordering something online extremely easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eugene
Site Experience FeedbackJun 29, 2026
The website was very easy to navgate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JOuachita
Site Experience FeedbackJun 29, 2026
want fishing rod holder and pontoon accessories, but not in stock or just don't have them
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Sal
Site Experience FeedbackJun 29, 2026
Website is very simple to navigate. Love that there is discounts throughout the year. Have always found what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10