Overton's Customer Reviews
Overton's holds a 8.7/10 overall rating based on 2,117 verified post-delivery reviews on Bizrate.
Overton's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2015 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 78% | 75% |
 Neutral | 10% | 11% |
 Negative | 12% | 15% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
7.1 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 77% |
Neutral | 17% | 19% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Overton's
Showing 1 - 50 of 13,432
Tyler
Site Experience FeedbackJul 2, 2026
Found what I was looking for quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 2, 2026
Awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MIMI WA
Site Experience FeedbackJul 2, 2026
The site is well laid out making it easy to find variety of items looking for.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Carterland
Site Experience FeedbackJul 2, 2026
Very good experience. Been a long time customer. Just now getting back into PWC game again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ricky
Site Experience FeedbackJul 2, 2026
Found the product I was looking for an up coming camping trip, then it will go on my boat
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Jd
Site Experience FeedbackJul 2, 2026
Decent price with discount
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackJul 2, 2026
Looking for sales.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jay
Site Experience FeedbackJul 2, 2026
Great time
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
WD70
Site Experience FeedbackJul 2, 2026
Fixing up a 1990 seaswirl for fishing
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Edit
Site Experience FeedbackJul 2, 2026
Easy to find what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
k dizzle
Site Experience FeedbackJul 2, 2026
they were great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Great
Site Experience FeedbackJul 2, 2026
Every went well
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Nodrip
Site Experience FeedbackJul 2, 2026
Always loved Overton. Shopped here previously for life jackets , fins, mask.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Suzie
Site Experience FeedbackJul 2, 2026
The ordering was simple and straightforward. I liked knowing that I was getting a good deal from a company who specialized in water sports.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 2, 2026
Website was easy to navigate. Checkout was easy
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Bill
Post-Delivery FeedbackJul 2, 2026
It is what i ordered. Will try to use 7/11/26
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Debela
Site Experience FeedbackJul 2, 2026
Nothing to share
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Erk
Site Experience FeedbackJul 2, 2026
Great website. Easy to look for items, select items, and keep shopping for the options.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Easy Pick
Site Experience FeedbackJul 2, 2026
It was very easy for me to find the trailer part ai needed. It was even on Sale! It was shown to me as one of the first options when I searched on google and was exactly what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Grtgatz
Site Experience FeedbackJul 2, 2026
It was as should be expected.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
George
Site Experience FeedbackJul 2, 2026
Easy to find
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mmamike
Site Experience FeedbackJul 2, 2026
N/A
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
David
Site Experience FeedbackJul 2, 2026
good web site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Buoys
Site Experience FeedbackJul 2, 2026
Good-Had the products I wanted Bad- I should eb able to combine codes, the pop ups are miss leading
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
bjabbe
Site Experience FeedbackJul 2, 2026
It was easy to navigate. Product details were good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Doug
Site Experience FeedbackJul 2, 2026
Good product at lowest price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 2, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Matt
Site Experience FeedbackJul 2, 2026
Specs on swim platform ladder was not complete
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dude
Site Experience FeedbackJul 2, 2026
Ok
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackJul 2, 2026
Qualityu and value on the items I was looking for...especially on sale..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jim
Site Experience FeedbackJul 2, 2026
Easy to use
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Hillbilly
Site Experience FeedbackJul 2, 2026
Exactly the anchor winch I was looking for. Discount price
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
H
Site Experience FeedbackJul 2, 2026
Very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Boater
Site Experience FeedbackJul 2, 2026
Got coupon codes and discount codes for signing up with my email and phone number but none of them were usable. Seems very gimmicky for online sales.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
jimmy
Site Experience FeedbackJul 2, 2026
good selection of product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
dean
Site Experience FeedbackJul 2, 2026
easy to find, easy to navigate, easy to purchase.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Tove
Site Experience FeedbackJul 2, 2026
Best deal online. Happy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nibs
Site Experience FeedbackJul 2, 2026
They were very helpful when I called in regards of measuring for the seats
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Gaff
Site Experience FeedbackJul 2, 2026
Very easy site to navigate and great pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Boater1776
Site Experience FeedbackJul 2, 2026
Website worked well, price was very goof
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
The God Father
Site Experience FeedbackJul 2, 2026
Very easy to navigate , and great prices
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Lee83
Site Experience FeedbackJul 2, 2026
The website was easy to navigate and checkout was easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Slim
Site Experience FeedbackJul 2, 2026
Website was very easy to navigate
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJul 2, 2026
All good.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 2, 2026
Very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Charlie
Site Experience FeedbackJul 2, 2026
Great pricing and easy selecting.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
QKA TP
Post-Delivery FeedbackJul 2, 2026
I ordered a flag for the 4th of July, but it was backordered. I haven't heard about expected date for a restock. I also bought rope hangers for my party boat and the snap broke the first time I used it.
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Peter H
Site Experience FeedbackJul 2, 2026
Shipping Versus Billing address was "clunky"
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Mark
Post-Delivery FeedbackJul 2, 2026
The water tubes arrived on time, were well packaged and everything was in the box. It was very easy and a great value.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: N/A
Doug
Post-Delivery FeedbackJul 2, 2026
Good product at a fair price
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 5
- Customer Support: N/A