Overton's Customer Reviews
Overton's holds a 8.6/10 overall rating and 2,208 verified post-delivery reviews on Bizrate.
Overton's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2015 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 75% | 78% |
 Neutral | 11% | 10% |
 Negative | 14% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
6.6 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 79% |
Neutral | 18% | 17% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Overton's
Showing 1 - 50 of 13,063
Online Shopper
Post-Delivery FeedbackAug 23, 2026
Regulator does not work correctly. Will not turn up flam.
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 3
Lil' Bucket
Post-Delivery FeedbackAug 23, 2026
Came so fast, great quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 23, 2026
The part that I received was incomplete with a part missing
- Overall Rating: 2
- Would Shop Here Again: 2
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 5
How to size ski glove
Site Experience FeedbackAug 23, 2026
Didn’t see any instructions regarding size of ski glove to buy. I googled and found an AI response…..Hope that’s correct!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mr Moombastic
Site Experience FeedbackAug 23, 2026
Good other than it was sold out of the sizes I needed in everything I wanted. But you can’t help that.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Deano
Site Experience FeedbackAug 23, 2026
Good company.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marina
Post-Delivery FeedbackAug 23, 2026
Had what I needed to repair my trailer to what it needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jimmy jam
Site Experience FeedbackAug 23, 2026
Great
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
knoppers
Site Experience FeedbackAug 23, 2026
found what I needed fast, easy checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Toyboat
Site Experience FeedbackAug 23, 2026
Tried to pay and an add popped up for some credit Please never again You almost lost my order
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Lakelife
Site Experience FeedbackAug 23, 2026
It was good as usual. I usually order from my husbands phone, Quick & easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HkyDoc
Site Experience FeedbackAug 23, 2026
not clear why my 10% discount coupon did not apply to all items in my cart ?
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Dan
Post-Delivery FeedbackAug 23, 2026
I am a serious slalom water skier and have always loved overtons ropes. I ski into 39 off. I have used s-line ropes and master line ropes, and these cost almost 150$ now. The last purchase I made from overtons was 2 10 section ropes that were supposedly awsa approved. I compared them to a tournament rope that I have, and the length accuracy was way off, and the blue and green colors for 32 and 35 off were reversed. I want to continue buying overtons ropes but can’t until they return to the previous quality that they have always had.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 10
Holly
Site Experience FeedbackAug 23, 2026
I knew what I wanted and found it pretty quickly and I loved having a 10% discount. This is why I chose to buy direct versus I Amazon!! .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 23, 2026
Wish there were a way to expedite orders that Overtons has to order directly from the mfg (ex: Taylor Made fenders)
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 8
Online Shopper
Site Experience FeedbackAug 23, 2026
Worked well. Extra codes did not give more discount on sale item,
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Full of it
Post-Delivery FeedbackAug 23, 2026
You sell some items other places don't have
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Soundrunner
Post-Delivery FeedbackAug 23, 2026
the packaging arrived damaged, but the outboard motor seems to be fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Gary
Site Experience FeedbackAug 23, 2026
Was surprised at how easy it was to find the exact item i needed to replace
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ry
Site Experience FeedbackAug 23, 2026
Good experience overall would shop again!
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 23, 2026
If you add the promo code to your order will cost more. Why do you offer it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy
Site Experience FeedbackAug 23, 2026
AAAA++++
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Teachart68
Post-Delivery FeedbackAug 23, 2026
Had the best price for the item we were looking for and delivered quicker than expected.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Viking 73
Post-Delivery FeedbackAug 23, 2026
Ordering from Overtons is quick and easy, and you always have what I order in stock.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Boat life
Site Experience FeedbackAug 23, 2026
Easy to navigate found what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
kjust
Site Experience FeedbackAug 23, 2026
Great price and product was as described
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rick
Site Experience FeedbackAug 23, 2026
Experience was good other than one item wasn.t on stock. I believe it may be discontinued based on availability at other websites.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Boater2018
Site Experience FeedbackAug 23, 2026
Great price, easy checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
kentlyp
Site Experience FeedbackAug 23, 2026
Overall good. The AI chat is not the best
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Clifford Moore
Post-Delivery FeedbackAug 23, 2026
I will tell as many as I can to never buy from Overtons
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
Sherby
Site Experience FeedbackAug 23, 2026
Prices seem good compared
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
The Commish
Post-Delivery FeedbackAug 23, 2026
Product and shipment was good. Shipping charges a bit expensive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 23, 2026
Item was missing major part. Called customer service and was told they would replace item and i can return what they sent. I have heard nothing since.
- Overall Rating: 1
- Would Shop Here Again: 2
- Likelihood To Recommend: 3
- On Time Delivery: 5
- Customer Support: 5
RP
Post-Delivery FeedbackAug 23, 2026
Product met expectation and delivered on time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
MTC
Site Experience FeedbackAug 23, 2026
Easy checkout. Great deals.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Post-Delivery FeedbackAug 23, 2026
Excellent service and on-time delivery. Highly recommend Overton's and their products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Ben Wade
Post-Delivery FeedbackAug 23, 2026
Delivery was left in the first floor of my condo complex by the mail boxes , Anyone could have took it , I looked for it for a few days
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 6
- Customer Support: 7
Pop
Site Experience FeedbackAug 22, 2026
Always good selection online. Fair pricing.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 22, 2026
Great website...lot of choices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackAug 22, 2026
No
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 22, 2026
The push-down frame at the top of the page as you scroll is rather annoying.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Joe
Site Experience FeedbackAug 22, 2026
The merchandise appears to be the quality that I had in my mind. It was easy to find and make the decision to purchase it. I am pleased at this point and I pray that things will continue to go well and feel the comfort and luxury appeal on the lake fishing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 22, 2026
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ssaha
Site Experience FeedbackAug 22, 2026
The site gave me a code for discount and then denied it. Thought about just cancelling all together because the excuse did not make sense.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Dave
Site Experience FeedbackAug 22, 2026
I have online ordered a variety of boating and water sports products from the Overtons site. It is easy to use and prices are reasonable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AvidSkier
Site Experience FeedbackAug 22, 2026
Get rid of repeated pop-ups.. Once the offer is declined, don't pop it up again.... I almost left because of it.. If it happened one more time - there would not have been a sale.
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Bill
Site Experience FeedbackAug 22, 2026
Ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
New Boater life
Site Experience FeedbackAug 22, 2026
Had items in cart but app refreshed and had to relocate items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
John TVD
Site Experience FeedbackAug 22, 2026
Tried both Westmarine and Overton. Overton was better
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bubba
Site Experience FeedbackAug 22, 2026
good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9