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Origins Reviews - 664 Post-Delivery Reviews - 9.2/10

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Most Current Certification:
Jun 21, 2026
Origins features aromatic essential oils and botanical extracts in a collection of skin care, color, bath/body, lifestyle, and sensory therapy products for men and women. Shoppers will also find mineral scrubs, sleep aids, dog shampoos and aromatic products to help relieve cold symptoms. The site provides information on reflexology, affirmations and the mandala ring and visitors can register for email updates regarding special offers, new products and free samples.

Origins Rating

Customer Certified
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Circle of Excellence
Circle of Excellence - Origins

2012 Winner Circle of Excellence

9 years

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Post-Delivery Feedback - 664 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.3out of 10

Overall
Rating		Past 3
Months		Past
Month
Positive rating icon

Positive

83%84%
Neutral rating icon

Neutral

9%7%
Negative rating icon

Negative

8%9%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

1 out of 10

Site Experience Feedback - 12,118 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.5out of 10

Likelihood To Recommend:

9.5out of 10

Overall
Rating		Past 3
Months		Past
Month
Positive rating icon

Positive

82%80%
Neutral rating icon

Neutral

13%15%
Negative rating icon

Negative

4%5%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.3 out of 10

Shipping Charges

Satisfaction with shipping charges

9 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

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