OPENTIP Reviews - 4,754 Review - 9.2/10

Nov 24, 2024
Opentip is an all-in-one online store with variety of products including apparel, accessories, sporting goods, customizable products and more. They work with the reputable and reliable leading suppliers.

OPENTIP Rating

Rating
Overall Satisfaction9.2 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.3 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.5 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.2out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%82%

Neutral

13%13%

Negative

4%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

5.4 out of 10

Recent Reviews for OPENTIP

Showing 41 - 60 of 4,754

Benicio

Site Experience Feedback

Nov 05, 2024

Website was super easy to navigate, more than enough options. Can't wait to receive in hand and see quality, shipping was expensive but will hopefully be delivered fast! Wish they had more coupons too.

klugequaid

Site Experience Feedback

Nov 05, 2024

Always a easy experience!

goldie

Site Experience Feedback

Nov 05, 2024

Opentip rules!

Darkcastle

Site Experience Feedback

Nov 05, 2024

<3

Robinhood

Site Experience Feedback

Nov 05, 2024

Website is good, shipping is slow

Worker Bee

Site Experience Feedback

Nov 05, 2024

Easy site to order from.

Mark

Site Experience Feedback

Nov 05, 2024

Great website to use, easy to navigate and great products. Will be ordering again soon!

steve

Site Experience Feedback

Oct 14, 2024

not good that there is no phone or obvious immediate inquiry support


Post-Delivery Feedback

Nov 05, 2024

I called them to make sure that the item that I open it would be available they told me they would and then I place the order. 20 items were cancelled without earning while some other items were delivered. I requested a refund for the canceled items over 3 weeks ago and have not received a reply or any refund this is very poor customer service in my opinion. I have a record about emails and I will be pursuing this with the appropriate authorities.

Quax

Site Experience Feedback

Nov 05, 2024

AMAYZING experience

JK

Site Experience Feedback

Nov 05, 2024

Always in stock!

Doc Holiday

Site Experience Feedback

Oct 25, 2024

All went well


Post-Delivery Feedback

Nov 05, 2024

Great business to work with. Package received ahead of schedule.

JBT

Site Experience Feedback

Nov 04, 2024

Very good

txcapman

Site Experience Feedback

Nov 04, 2024

site was easy to use and products were well described

Lifestyle Lulu

Site Experience Feedback

Nov 04, 2024

I think orders of over 100 dollars should have free shipping.

Love Everyone

Site Experience Feedback

Oct 26, 2024

I think that it is confusing as it was unclear all along how I could qualify for free shipping.


Post-Delivery Feedback

Nov 04, 2024

I was so grateful to receive everything I ordered on time and well packaged! Even with bad weather in transit, we were only one business day behind. Thank you so much!!!

Speedy Gonales

Site Experience Feedback

Nov 04, 2024

Easy to use after the problem I had with another company.

Online Shopper

Site Experience Feedback

Nov 04, 2024

N/A

Debbie

Site Experience Feedback

Nov 04, 2024

Very easy to use and I was able to get from purchase to payment extremely quick and easy compared to any other company’s website and I shop 80% on line.

J

Site Experience Feedback

Nov 04, 2024

I like the variety of items and cost. Shipping was more but it's alright.

lindsey

Site Experience Feedback

Nov 04, 2024

Absolutely love this site. Easy to use and the prices are great! Usually get my order before expected as well. All around great experience!