OPENTIP Reviews - 4,754 Review - 9.2/10
OPENTIP Rating
Overall Satisfaction | 9.2 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.3 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 9.1 /10 |
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 83% | 82% |
Neutral | 13% | 13% |
Negative | 4% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
5.4 out of 10
Recent Reviews for OPENTIP
Showing 41 - 60 of 4,754
Benicio
Site Experience Feedback
Nov 05, 2024
Website was super easy to navigate, more than enough options. Can't wait to receive in hand and see quality, shipping was expensive but will hopefully be delivered fast! Wish they had more coupons too.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
klugequaid
Site Experience Feedback
Nov 05, 2024
Always a easy experience!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
goldie
Site Experience Feedback
Nov 05, 2024
Opentip rules!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Darkcastle
Site Experience Feedback
Nov 05, 2024
<3
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Robinhood
Site Experience Feedback
Nov 05, 2024
Website is good, shipping is slow
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Worker Bee
Site Experience Feedback
Nov 05, 2024
Easy site to order from.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mark
Site Experience Feedback
Nov 05, 2024
Great website to use, easy to navigate and great products. Will be ordering again soon!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
steve
Site Experience Feedback
Oct 14, 2024
not good that there is no phone or obvious immediate inquiry support
- Overall Rating: 3
- Would Shop Here Again: 6
- Likelihood To Recommend: 3
- Full ratings for this review »
steve
Post-Delivery Feedback
Nov 05, 2024
I called them to make sure that the item that I open it would be available they told me they would and then I place the order. 20 items were cancelled without earning while some other items were delivered. I requested a refund for the canceled items over 3 weeks ago and have not received a reply or any refund this is very poor customer service in my opinion. I have a record about emails and I will be pursuing this with the appropriate authorities.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 4
- Customer Support: 1
- Full ratings for this review »
Quax
Site Experience Feedback
Nov 05, 2024
AMAYZING experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JK
Site Experience Feedback
Nov 05, 2024
Always in stock!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Doc Holiday
Site Experience Feedback
Oct 25, 2024
All went well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Doc Holiday
Post-Delivery Feedback
Nov 05, 2024
Great business to work with. Package received ahead of schedule.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
JBT
Site Experience Feedback
Nov 04, 2024
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
txcapman
Site Experience Feedback
Nov 04, 2024
site was easy to use and products were well described
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Lifestyle Lulu
Site Experience Feedback
Nov 04, 2024
I think orders of over 100 dollars should have free shipping.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Love Everyone
Site Experience Feedback
Oct 26, 2024
I think that it is confusing as it was unclear all along how I could qualify for free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Love Everyone
Post-Delivery Feedback
Nov 04, 2024
I was so grateful to receive everything I ordered on time and well packaged! Even with bad weather in transit, we were only one business day behind. Thank you so much!!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Speedy Gonales
Site Experience Feedback
Nov 04, 2024
Easy to use after the problem I had with another company.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 04, 2024
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Debbie
Site Experience Feedback
Nov 04, 2024
Very easy to use and I was able to get from purchase to payment extremely quick and easy compared to any other company’s website and I shop 80% on line.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
J
Site Experience Feedback
Nov 04, 2024
I like the variety of items and cost. Shipping was more but it's alright.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
lindsey
Site Experience Feedback
Nov 04, 2024
Absolutely love this site. Easy to use and the prices are great! Usually get my order before expected as well. All around great experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »