OPENTIP Reviews - 4,662 Review - 9.2/10

Dec 4, 2024
Opentip is an all-in-one online store with variety of products including apparel, accessories, sporting goods, customizable products and more. They work with the reputable and reliable leading suppliers.

OPENTIP Rating

Rating
Overall Satisfaction9.2 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.3 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.4 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.2out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%85%

Neutral

13%10%

Negative

4%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

5.4 out of 10

Recent Reviews for OPENTIP

Showing 241 - 260 of 4,662

Rfrank

Site Experience Feedback

Oct 10, 2024

Good communication (KYLO) on what was needed. Great help


Post-Delivery Feedback

Oct 21, 2024

Appreciate cust service, but advice incorrect. Had me change item to match what I was replacing, but did not fit. Had to rework the dresser

Cole

Site Experience Feedback

Oct 20, 2024

Great experience!

Scotty

Site Experience Feedback

Oct 20, 2024

I'm excited to see the quality of the Holloway 229528 SeriesX Hooded Jacket. If it is good, there is a strong chance that we will custom order a bunch for our cross country team.

MJV

Site Experience Feedback

Oct 20, 2024

Extremely user friendly from start to finish.

BSS

Post-Delivery Feedback

Oct 20, 2024

Easy to order and navigate the website.

Cher

Site Experience Feedback

Oct 20, 2024

Very easy, quick purchase, price is reasonable!

Mr ricky

Site Experience Feedback

Oct 20, 2024

Good prices

cleveleys2

Site Experience Feedback

Oct 20, 2024

Easy to deal with

Oscar

Site Experience Feedback

Oct 20, 2024

Everything worked great

RDB

Site Experience Feedback

Oct 20, 2024

ordering was professional and easy.

DJ

Post-Delivery Feedback

Oct 20, 2024

needed this special drawer latch piece, Opentip had the best brice

OHBC

Site Experience Feedback

Oct 20, 2024

I love using open tip. I wish the shipping was not so expensive and I wish if we buy in bulk the prices would go down a little. I also wish they would offer more discounts for repeat customers

22toomany

Site Experience Feedback

Oct 20, 2024

Very informative

Piri

Site Experience Feedback

Oct 20, 2024

Awesome and streamline website . Easy to use and good prices

Ponchita

Site Experience Feedback

Oct 20, 2024

I was not sure if Open Tip is the same company that I actually bought a package of gourmet onion rings from. On the package I already have it say hometowne gourmet onion rings. Since i could not find the company as shown on the package I already have I picked Opentip because the onion rings appear to be like the ones that I purchases from a small store in pennsylvania.

Online Shopper

Site Experience Feedback

Oct 19, 2024

Good

Rider Resilience

Site Experience Feedback

Oct 19, 2024

It was good, I was very suprised when i saw this $100 off, it would allow us as a company to branch and make more designs.

Morgan

Site Experience Feedback

Oct 19, 2024

Easy to use

Online Shopper

Site Experience Feedback

Oct 19, 2024

Very clear and easy to use 👌

Cynthia

Site Experience Feedback

Oct 19, 2024

The discounts are for very specific brands it would be nice to get coupons for storewide for spending a certain amount but there is none that have been applicable to the brands I shop for