OPENTIP Reviews - 4,662 Review - 9.2/10
OPENTIP Rating
Overall Satisfaction | 9.2 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.3 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.4 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 9.1 /10 |
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 83% | 85% |
Neutral | 13% | 10% |
Negative | 4% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
5.4 out of 10
Recent Reviews for OPENTIP
Showing 241 - 260 of 4,662
Rfrank
Site Experience Feedback
Oct 10, 2024
Good communication (KYLO) on what was needed. Great help
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rfrank
Post-Delivery Feedback
Oct 21, 2024
Appreciate cust service, but advice incorrect. Had me change item to match what I was replacing, but did not fit. Had to rework the dresser
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: N/A
- Customer Support: 8
- Full ratings for this review »
Cole
Site Experience Feedback
Oct 20, 2024
Great experience!
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Scotty
Site Experience Feedback
Oct 20, 2024
I'm excited to see the quality of the Holloway 229528 SeriesX Hooded Jacket. If it is good, there is a strong chance that we will custom order a bunch for our cross country team.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- Full ratings for this review »
MJV
Site Experience Feedback
Oct 20, 2024
Extremely user friendly from start to finish.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BSS
Post-Delivery Feedback
Oct 20, 2024
Easy to order and navigate the website.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Cher
Site Experience Feedback
Oct 20, 2024
Very easy, quick purchase, price is reasonable!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Mr ricky
Site Experience Feedback
Oct 20, 2024
Good prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
cleveleys2
Site Experience Feedback
Oct 20, 2024
Easy to deal with
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Oscar
Site Experience Feedback
Oct 20, 2024
Everything worked great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
RDB
Site Experience Feedback
Oct 20, 2024
ordering was professional and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DJ
Post-Delivery Feedback
Oct 20, 2024
needed this special drawer latch piece, Opentip had the best brice
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
OHBC
Site Experience Feedback
Oct 20, 2024
I love using open tip. I wish the shipping was not so expensive and I wish if we buy in bulk the prices would go down a little. I also wish they would offer more discounts for repeat customers
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
22toomany
Site Experience Feedback
Oct 20, 2024
Very informative
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Piri
Site Experience Feedback
Oct 20, 2024
Awesome and streamline website . Easy to use and good prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ponchita
Site Experience Feedback
Oct 20, 2024
I was not sure if Open Tip is the same company that I actually bought a package of gourmet onion rings from. On the package I already have it say hometowne gourmet onion rings. Since i could not find the company as shown on the package I already have I picked Opentip because the onion rings appear to be like the ones that I purchases from a small store in pennsylvania.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 19, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rider Resilience
Site Experience Feedback
Oct 19, 2024
It was good, I was very suprised when i saw this $100 off, it would allow us as a company to branch and make more designs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Morgan
Site Experience Feedback
Oct 19, 2024
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 19, 2024
Very clear and easy to use 👌
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Cynthia
Site Experience Feedback
Oct 19, 2024
The discounts are for very specific brands it would be nice to get coupons for storewide for spending a certain amount but there is none that have been applicable to the brands I shop for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »