Mikasa Reviews - 7,106 Review - 9.1/10
Mikasa Rating
Overall Satisfaction | 9.1 /10 |
---|---|
Would Shop Here Again | 9.0 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.1 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.6 /10 |
9.1out of 10
Would Shop Here Again:
9.0out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 85% | 86% |
Neutral | 11% | 10% |
Negative | 4% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
5.1 out of 10
Recent Reviews for Mikasa
Showing 1 - 20 of 7,106
SSH
Site Experience Feedback
Dec 01, 2024
Easy to navigate, response time was good.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Riyansh
Site Experience Feedback
Dec 01, 2024
Great products to select from with good description and ease of the process checking out and great discounts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sherry
Site Experience Feedback
Dec 01, 2024
I purchased 40 piece samantha bone china set from Costco but I need 4 extra salad and dinner plates, and extra bowls. I was able to purchase the salad and bowls tonight but will have to wait for the extra dinner plates to be in stock.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sasha
Site Experience Feedback
Dec 01, 2024
I was able to find exactly what I needed and then some)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tom
Site Experience Feedback
Dec 01, 2024
We lost all of our Mikasa Arabella dishes in Hurricane Helene. I'm replacing these for my wife. She loves your product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
None
Site Experience Feedback
Dec 01, 2024
None
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Uncle Fritz
Site Experience Feedback
Dec 01, 2024
Mostly very good, hasn't always been (esp, when in the past, damages incurred were a bit of a run-around to deal with). And also, my points didn't qualify, which I'm not happy about.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 01, 2024
Found what I was looking for (pasta bowls) easily, but was unable to clearly see the china pattern (was more of a raised design in the china.)
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jc
Site Experience Feedback
Dec 01, 2024
My intention was to purchase a different set of glasses however they are out of stock. While I do not mind waiting on availability it is Unfortunate because I will lose the 35% off opportunity i was able to take advantage of on todays order. I did ask that I receive an email when they are in stoick.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jms
Site Experience Feedback
Dec 01, 2024
Easy
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
- Full ratings for this review »
GiftOptions
Site Experience Feedback
Dec 01, 2024
I can always find something I like to give as a gift at a very reasonable price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
EME
Site Experience Feedback
Dec 01, 2024
Able to navigate with no problem
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Anon
Site Experience Feedback
Dec 01, 2024
It's my first time to buy from Mikasa's website. It was easy to negotiate the website. The photos and descriptions are clear. It would be nice to have more reviews to go through. We purchased what we wanted.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Mobqueen
Site Experience Feedback
Dec 01, 2024
Discover the finest quality bone china sets! First spotted at Costco, but the website offers an even greater selection. Don’t wait—find your perfect set today!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sovi
Post-Delivery Feedback
Dec 01, 2024
Great holiday collection and good quality !
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 01, 2024
The glaze on the original dishes that was purchased 3 years ago
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 4
- Full ratings for this review »
Sue
Site Experience Feedback
Dec 01, 2024
Shopping online with Mikasa was easy and I was able to narrow down my search.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Jeanne
Site Experience Feedback
Dec 01, 2024
It was fine
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Kat
Site Experience Feedback
Dec 01, 2024
Always easy to find what I need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dre Dre
Post-Delivery Feedback
Dec 01, 2024
Box was sent in terrible shape.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »