MidwayUSA Customer Reviews
MidwayUSA holds a 9.6/10 overall rating and 18,546 verified post-delivery reviews on Bizrate.
MidwayUSA Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
18 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 92% | 92% |
 Neutral | 5% | 5% |
 Negative | 3% | 2% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 87% | 87% |
Neutral | 11% | 11% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for MidwayUSA
Showing 1 - 50 of 138,540
Spike
Site Experience FeedbackSep 24, 2026
I would've like to see some money come off with some kind of deal or promo code but I was really happy you had what I needed at the lowest price around.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 24, 2026
Yea
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackSep 24, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
BigGinger
Site Experience FeedbackSep 24, 2026
Every time i have shopped at midway usa it has been a pleasant experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jack
Site Experience FeedbackSep 24, 2026
Good site, easy to follow and you had what I needed. I've shopped with you for years and always been satisfied.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Spiffy Cliffy
Site Experience FeedbackSep 24, 2026
Sadly, they didn't have other items I wanted.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Scyharder
Site Experience FeedbackSep 24, 2026
It was a good experience. Not too many places have what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Drice
Site Experience FeedbackSep 24, 2026
The website is great. The only issue I have, personally, and the reason for ordering elsewhere at times, is shipping. I live 3 hours away, in the same state, but somehow it takes nearly a week to get my stuff. I order from other sites that are states away and, without additional fees, I get my stuff within 2 days. Otherwise, I love the company and your prices.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
AzVictor
Site Experience FeedbackSep 24, 2026
Found what I wanted for chat GPT for you guys at the best price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike Honcho
Site Experience FeedbackSep 24, 2026
Great website good prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
glockguy
Site Experience FeedbackSep 24, 2026
found what i was looking for fast. easy to checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 24, 2026
Great midway has always been the best
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nawegood
Site Experience FeedbackSep 24, 2026
Easy to use but search engine needs to be more broad when typing in different items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 24, 2026
Had what I needed
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
RJH Wyo
Site Experience FeedbackSep 24, 2026
Had everything I was looking for and more.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
HDawg
Site Experience FeedbackSep 24, 2026
Good experience, easy to find product and checkout was simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CJ23
Site Experience FeedbackSep 24, 2026
Great customer service that answered my email and helped me pick what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bishop
Site Experience FeedbackSep 24, 2026
Very easy, typed in the search bar and took me to what I was looking for. It was easy!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Anthony
Site Experience FeedbackSep 24, 2026
Lots of quality products at reasonable prices and the rewards program is pretty cool. Getting $5 &$10 off here and there helps. Free shipping over $100 is pretty decent, considering it's hard not to spend $100 every time I come here. Overall a good shopping experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dude
Site Experience FeedbackSep 24, 2026
I just get tired of how fast the website logs me out and every time (seems like as little as 5 min looking at something else) I have to request a text code to log back in and can’t view my shopping cart unless I’m logged in.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Chaz
Site Experience FeedbackSep 24, 2026
The checkout process is painless
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dodge
Site Experience FeedbackSep 24, 2026
Very good. I pulled up my item right away. Good price for it and also shipping. Very happy with all. Thanks
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Trckr48
Site Experience FeedbackSep 24, 2026
I was looking for hard to find rifle part and easily found it at midway
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 24, 2026
Great ! Send me a catalog
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 24, 2026
Enjoyed it.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
DJD
Site Experience FeedbackSep 24, 2026
Had merchandise and in the color that I have been looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bijan
Site Experience FeedbackSep 24, 2026
Overall fantastic shopping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy Hunter
Site Experience FeedbackSep 24, 2026
Site worked well. Had no issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mmicbride
Site Experience FeedbackSep 24, 2026
i tried to place an order got a confirmation page checked back later in the day as i hadnt gotten an email and it went bacj to my cart
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
Lyndon
Site Experience FeedbackSep 24, 2026
Quick & easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tom
Site Experience FeedbackSep 24, 2026
Prices are a little higher than other sites, however the selections were better than the other sites.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Robbie
Site Experience FeedbackSep 24, 2026
A compare feature for ammunition or gear would be great and prevent me from going. Back and forth with different web pages to get information. Then trying to find specific items with keyword searches I was getting completely irrelevant parts. When searching for "ar15 stock" id get pages of shotgun upgrades and quad rails mixed in with what I was actually looking for.
- Overall Rating: 9
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
AJ
Site Experience FeedbackSep 24, 2026
Done a lot of shopping at Midway over the years
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 24, 2026
easy to find what i wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Manny
Site Experience FeedbackSep 24, 2026
First of all, I was happy to find a product that seems to be out of stock anywhere else. That is a plus. Price is very reasonable and, most important, I know I'm dealing with a serious and responsible company. The website is easy to handle as every step in the purchase process is clear and simple.. I love that.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Walt
Site Experience FeedbackSep 24, 2026
Very easy to use and navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 24, 2026
Good service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
None
Site Experience FeedbackSep 24, 2026
The process went so smoothly compared to your competitors
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 24, 2026
Had the items I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Beckett Gonzalez
Site Experience FeedbackSep 24, 2026
Pretty good prices, and variety of products
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
N/A
Site Experience FeedbackSep 24, 2026
ALL GOOD
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mitch
Site Experience FeedbackSep 24, 2026
It was a good experience, found what I needed with ease.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Micky Mouse
Site Experience FeedbackSep 24, 2026
Purchasing inventory seems to be pretty easy. Finding what you want can sometimes be a little hard.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Big dog dad.
Post-Delivery FeedbackSep 24, 2026
Needed a hard to find item. Couldn't find it locally. Found it on the website. No fuss.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Duckcalr
Site Experience FeedbackSep 24, 2026
Great site, great pricing. An overall great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cornbread
Site Experience FeedbackSep 24, 2026
Easy shopping and ordering as always. Also very competitive prices. I also like that y'all offer points for products purchased.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BILLIAM
Site Experience FeedbackSep 24, 2026
IT WAS GOOD I LIKE LOOKING THROUGH THE CLEARANCE
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ron
Site Experience FeedbackSep 24, 2026
I priced shells earlier today and like always midway USA beat the other guys hands-down. I love Midway USA.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MOT
Site Experience FeedbackSep 24, 2026
good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe
Site Experience FeedbackSep 24, 2026
Awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10