MidwayUSA Customer Reviews
MidwayUSA holds a 9.6/10 overall rating and 18,536 verified post-delivery reviews on Bizrate.
MidwayUSA Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
18 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 92% | 92% |
 Neutral | 5% | 5% |
 Negative | 3% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 87% | 87% |
Neutral | 11% | 11% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for MidwayUSA
Showing 1 - 50 of 138,501
John
Site Experience FeedbackSep 25, 2026
Always have what I need
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
west v bad boy
Site Experience FeedbackSep 25, 2026
fast, well described and good price. definitely be ordering again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 25, 2026
Fantastic, love the sight
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackSep 25, 2026
good selection and inventory of items i was looking for. website loads fast and is snappy. good prices.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Mark
Site Experience FeedbackSep 25, 2026
Easy to navigate and find the product I was looking for. Complete information needed about the product was available.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cody
Site Experience FeedbackSep 25, 2026
Very easy
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
OG
Site Experience FeedbackSep 25, 2026
Good website with great product selection and shipping options. Well stocked with ammunton.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Easy
Site Experience FeedbackSep 25, 2026
Was good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackSep 25, 2026
Always a pleasure to shop online at Midway USA. Good products and fast shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ozzy Osborne
Site Experience FeedbackSep 25, 2026
Great products, always receive items ordered in great condition
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bearman
Site Experience FeedbackSep 25, 2026
great service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jake
Site Experience FeedbackSep 25, 2026
Was a little tricky to log in as it wouldn't send a code to my phone but it did send one to my email.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 25, 2026
Mostly good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Donofman
Site Experience FeedbackSep 25, 2026
Nice and smooth, and they had a product that I couldnt find on any other site at a great price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 25, 2026
search gave relevant items
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
T money
Site Experience FeedbackSep 25, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chief
Site Experience FeedbackSep 25, 2026
Easy to find product. Shipping a little high on product that probably weights 6oz.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 25, 2026
Had just what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Biegs
Site Experience FeedbackSep 25, 2026
I enjoy looking what Midway USA has in their lineup of sporting goods. I’m a retired military veteran and enjoy playing with my toys! I find working with Midway easy and very satisfying and reliable!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ed
Site Experience FeedbackSep 25, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
N/a
Site Experience FeedbackSep 25, 2026
N/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
NTxSquatch
Site Experience FeedbackSep 25, 2026
Prices aren’t great. I needed some parts and had birthday pricing, so that made it easy to get all I wanted in one go. Since MidwayUSA started using UPS instead of FedEx, the shipping service is a lot better. Looked at some of the thermals, but pricing is way too high.
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackSep 25, 2026
Easy to do.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 25, 2026
Glad it on the way
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JM
Site Experience FeedbackSep 25, 2026
Great price on some soft rifle cases that are superior to the ones sold other places for more.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Irescue52
Site Experience FeedbackSep 25, 2026
Everything was easy with absolutely no problems. Product arrived on time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marty
Site Experience FeedbackSep 25, 2026
Taxes are crazy
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Christian
Site Experience FeedbackSep 25, 2026
The website itself was pretty easy to navigate, prices were average, I wish they would offer a military discount.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Thinkingthissurveyistoolong
Site Experience FeedbackSep 25, 2026
Great as questions were answered it was easy to find what I was looking for and purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BigDave
Site Experience FeedbackSep 25, 2026
Really smooth transaction, easy to find items on webpage. Very good pricing on most items, with a good variety. Shipping was relatively fast .
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Sod,an
Site Experience FeedbackSep 25, 2026
Took a few minutes to figure out the whole process to submit FFL from my dealer. Fortunately they were already registered
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
D
Site Experience FeedbackSep 25, 2026
good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
PJ
Site Experience FeedbackSep 25, 2026
Pretty much satisfied. I'm not accomplished at internet so there's that, but Midway is fine to deal with.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Na
Site Experience FeedbackSep 25, 2026
It’s been a lot of time on this. It was long. I’m tired.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
scott
Site Experience FeedbackSep 25, 2026
so far so good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Hondo
Site Experience FeedbackSep 25, 2026
Website doesn't give enough detail about most products that I would be interested in.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 25, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JB
Site Experience FeedbackSep 25, 2026
Very clear, accurate-fast, which is to par for Midway I’ve had nothing but success!! And overall fast and efficient delivery, & quality of the products!!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 25, 2026
Fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mountain Valley
Site Experience FeedbackSep 25, 2026
I strung this order along the better part of two days. Made a few changes, accessed the website from multiple devices and had no trouble finding my cart and finding the products that I wanted to order.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Scott C
Post-Delivery FeedbackSep 25, 2026
Order was late but it was not due to Midway. USPS was responsible. The order was shipped next day tracking was provided. Midway did everything right on their end.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 1
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackSep 25, 2026
I accidentally signed up for 2 accounts and since they can not combine the accounts I'm going to loose out on my points!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 8
Bobalinsky
Site Experience FeedbackSep 25, 2026
It was easy to find what I wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CNYhunter
Site Experience FeedbackSep 25, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
The Ogre
Post-Delivery FeedbackSep 25, 2026
Fast friendly service thank you so very much!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Nick
Site Experience FeedbackSep 25, 2026
Very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 25, 2026
excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 25, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Batman!
Site Experience FeedbackSep 25, 2026
Everything i want without liberal amazon. They let me have what I want, no hold backs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dan
Site Experience FeedbackSep 25, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10