MidwayUSA Customer Reviews
MidwayUSA holds a 9.6/10 overall rating and 18,536 verified post-delivery reviews on Bizrate.
MidwayUSA Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
18 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 92% | 92% |
 Neutral | 5% | 5% |
 Negative | 3% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 87% | 87% |
Neutral | 11% | 11% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for MidwayUSA
Showing 1 - 50 of 138,260
Cleo K
Site Experience FeedbackOct 1, 2026
Very user-friendly site with fantastic availability. Fast shipping and quality customer service.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Redlab87
Site Experience FeedbackOct 1, 2026
I thought the website was very easy to navigate to find the right items I was looking for fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Natureboy
Site Experience FeedbackOct 1, 2026
I’m very happy with this website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dave
Site Experience FeedbackOct 1, 2026
good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
K-leigh
Site Experience FeedbackOct 1, 2026
I can’t wait to get this order. As soon as I can, I’m placing another. Y’all are the only place I’ve been able to find the -exact- ammo my papaw used to sight in his gun that I inherited. Those are next!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 1, 2026
Hard to find exact part based on Glock factory part number. Had to clarify fitment using reviews and Q&A responses as its exact fitment wasn’t in the description. Don’t have the exact Pearce extensions I wanted (PG-26XL) on the site so I will have to order elsewhere. Other than that the site seems easy enough to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Rancher67
Site Experience FeedbackOct 1, 2026
Easy navigation and search features
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 1, 2026
Ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nikki
Site Experience FeedbackOct 1, 2026
Good prices and appreciate the free shipping on all the ammo. I did end up buying the barrel brushes and rods from Remington, though, due to price, quality and availability
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Andy
Site Experience FeedbackOct 1, 2026
Please filter out bad reviews that just say "good" or reviews that state "I have not tried the item out yet". Useless reviews need to be filtered out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Riccip
Site Experience FeedbackOct 1, 2026
Appears to be an easy site to navigate and get what you want.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Trevor
Site Experience FeedbackOct 1, 2026
A little difficult to navigate the categories on the mobile app, but once you figure it out, it is very comprehensive
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jethro
Site Experience FeedbackOct 1, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
wacaminute
Site Experience FeedbackOct 1, 2026
finding products was easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ryan B
Site Experience FeedbackOct 1, 2026
Good prices and reliable service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
rick
Site Experience FeedbackOct 1, 2026
Got what I needed and all good!
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Davis22
Site Experience FeedbackOct 1, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jim
Site Experience FeedbackOct 1, 2026
Easy to find things on website but do not come up in google searches. Always cheaper prices than other sites
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ryjess
Site Experience FeedbackOct 1, 2026
shippings high, good purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ErlefromVa
Site Experience FeedbackOct 1, 2026
Quick and easy product review, many options and price ranges! Product is generally available or on discount pricing
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
mark
Site Experience FeedbackOct 1, 2026
it was awesome and easy to find what i needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jake
Site Experience FeedbackOct 1, 2026
Great overall experience! There was a good selection of a variety of brands with better deals than competitors
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
John
Site Experience FeedbackOct 1, 2026
No hitches. just fine.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jp
Site Experience FeedbackOct 1, 2026
Website is very easy to navigate and found everything I wanted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Service
Site Experience FeedbackOct 1, 2026
Always been a fan of owner and commitment to excellence
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jim
Site Experience FeedbackOct 1, 2026
Simple and efficient.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Matthew
Site Experience FeedbackOct 1, 2026
I feel like there could be more coupons
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
PM
Site Experience FeedbackOct 1, 2026
All worked well and it is a pleasure to shop with Midway USA! I did try to pay with a debit card, but realized it wouldn’t work. Used a credit card and all was well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jenbird
Site Experience FeedbackOct 1, 2026
Overall a great experience. So far it has been extremely streamlined to be very user friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
2hlockphill
Site Experience FeedbackOct 1, 2026
You guys told me that I was getting a birthday gift discount and then it would be applied to checkout and when I got to checkout, I said my birthday gift discount was zero dollars haha
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Bmaster
Site Experience FeedbackOct 1, 2026
first time using and plan on using more!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JK
Site Experience FeedbackOct 1, 2026
Overall good.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Jackie
Site Experience FeedbackOct 1, 2026
Midwayusa is always good to do business with
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
aldeureaux
Site Experience FeedbackOct 1, 2026
Easy to use and find what you need. I love Midway!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chandler
Site Experience FeedbackOct 1, 2026
Doing like the automatic 'shipping protection'
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
artyhow
Site Experience FeedbackOct 1, 2026
Excellent website and fast delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JBWinSA
Site Experience FeedbackOct 1, 2026
very easy to find what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Capt Billy
Site Experience FeedbackOct 1, 2026
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Colt
Site Experience FeedbackOct 1, 2026
I had a good experience easy to find things I was looking for. With good descriptions
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Drank
Site Experience FeedbackOct 1, 2026
Shopped for 1 item you had in stock. Was in and out in good time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DUBBERS
Site Experience FeedbackOct 1, 2026
SUPER FAST CHECKOUT APPRECIATED
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JorgeF
Site Experience FeedbackOct 1, 2026
very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 1, 2026
Overall experience was fine. Only bummer was some of the other I wanted are backordered.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Stretch96
Site Experience FeedbackOct 1, 2026
The prices and overall ease of finding ammo that I need for my range days was amazing!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DC
Site Experience FeedbackOct 1, 2026
Great price and free shipping
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
William
Site Experience FeedbackOct 1, 2026
Always enjoy buying from Midway
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 1, 2026
Over all was great to find hard to find accessories for a friends gun that she’s been trying to find she will love it when I hand it to her in person
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 1, 2026
Would have liked to use my debit card instead of credit card
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Bob
Site Experience FeedbackOct 1, 2026
I like the ease of ordering and the fast delivery and the selection and availability of products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ron K
Post-Delivery FeedbackOct 1, 2026
Fast and cost
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A