MidwayUSA Customer Reviews
MidwayUSA holds a 9.6/10 overall rating and 18,367 verified post-delivery reviews on Bizrate.
MidwayUSA Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
18 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 92% | 91% |
 Neutral | 5% | 6% |
 Negative | 3% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 87% | 87% |
Neutral | 11% | 11% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for MidwayUSA
Showing 1 - 50 of 137,199
Online Shopper
Site Experience FeedbackNov 1, 2026
Good experience
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Cleetus
Site Experience FeedbackNov 1, 2026
ease to find products no isuues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Santiago0300
Site Experience FeedbackNov 1, 2026
Great product selection, reasonable pricing and shipping options. Highly recommend
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mk18
Site Experience FeedbackNov 1, 2026
Shipping charges
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Nobody
Site Experience FeedbackNov 1, 2026
Excellent!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeff
Site Experience FeedbackNov 1, 2026
Great product that was exactly what I needed. Browsed around for a few other things at first but found it easily.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Kensurfs
Site Experience FeedbackNov 1, 2026
Best prices on the internet.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dannerboy
Site Experience FeedbackNov 1, 2026
Couldn't get email verification to work. Only text message
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Bic
Site Experience FeedbackNov 1, 2026
Can we work on better shipping rates to Hawaii please.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Java Joe
Site Experience FeedbackNov 1, 2026
Your website was easy to use. You had the product I wanted at a good price and shipping reasonable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 1, 2026
I purchased a pistol and I’m going to try new ammo to see which one shoots the best at the best price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Billy bob
Site Experience FeedbackNov 1, 2026
Midway = winning
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 1, 2026
Always a pleasure
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brewin94
Post-Delivery FeedbackNov 1, 2026
I had nothing but great experiences with Midway USA.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackNov 1, 2026
Very easy to find and review any product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ned
Site Experience FeedbackNov 1, 2026
Midway customer service experience is just fine ...
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Trey
Site Experience FeedbackNov 1, 2026
great site fast response and delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MN purchase
Site Experience FeedbackNov 1, 2026
I have ordered from midwayUSA and the service has been very good.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 1, 2026
Overall everything was very clear to navigate great price!!! Would definitely order here again!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Xad
Site Experience FeedbackNov 1, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
MarkK
Site Experience FeedbackNov 1, 2026
The Six Pack is out of stock. That's disappointing
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Sparten117
Site Experience FeedbackNov 1, 2026
Great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
None
Site Experience FeedbackNov 1, 2026
All good
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
nvygun
Site Experience FeedbackNov 1, 2026
Was easy to find the item on sale. Bad; I wanted to go directly to Apple Pay and have that populate all my information
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Dicky
Site Experience FeedbackNov 1, 2026
The site was easy to find what I was looking for and it was available for purchase. The price was reasonable and in stock.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alex M.
Site Experience FeedbackNov 1, 2026
MidwayUSA always has the parts and accessories I'm looking for at great prices. Shipping is excellent too! Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lance
Site Experience FeedbackNov 1, 2026
Great products at fair prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scott
Site Experience FeedbackNov 1, 2026
I always have a great experience when ordering from midway USA.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dude
Site Experience FeedbackNov 1, 2026
Very good. only complaint is that my zip code filled the wrong city and I had to cancle to change it.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
423scottm
Site Experience FeedbackNov 1, 2026
Found what I needed easily and purchased it with out any issues. Good feal.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Clay
Site Experience FeedbackNov 1, 2026
It was very good with no problems at all
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 1, 2026
midway had been my go to for any firearms parts and accessories for over a decade.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jim
Site Experience FeedbackNov 1, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
James
Site Experience FeedbackNov 1, 2026
Great selection. Very competitive Prices. Website very user friendly and easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scotty
Site Experience FeedbackNov 1, 2026
It was fine with prices were a little cheaper so I could buy more.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Shawn
Site Experience FeedbackNov 1, 2026
Midway has never failed to deliver. Every time that I needed a great deal on something I can always find it here. Ive used Midway since 2012 when I needed more than the local gun store offered and I haven't regretted any purchase I've made yet from Midway.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steve
Site Experience FeedbackNov 1, 2026
easy to navigate, caught an item in my cart on sale so it was a good day.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Claybuster
Site Experience FeedbackNov 1, 2026
I did a Google search Midway had what I wanted with free shipping so I bought it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bevycarmo
Site Experience FeedbackNov 1, 2026
Would like to have had the ability to send the gift certificate to the recipient directly. Didn’t see the option to separate it from the other items
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Dave
Site Experience FeedbackNov 1, 2026
Website is pretty good, one improvement to make is to allow an option to be notified when an out of stock clothing item (size) is restocked and available for order. Backorder was not an option either. I was orignally looking for an item in largd tall, but was going to settle for a large, but waited a couple of weeks and then the large talls were now available. I almost bought the large items but luckily rechecked the available sizes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
L.A.
Site Experience FeedbackNov 1, 2026
More pistol holster options. More ammo stock, lot of choices were on back order.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
SeeAre
Post-Delivery FeedbackNov 1, 2026
Had what I wanted at a decent price. Will order more to stock up on ammo after hunting seasons are over.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
TeamRegulators
Site Experience FeedbackNov 1, 2026
Great Co.. easy to place order Should check here more often for item
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ben
Post-Delivery FeedbackNov 1, 2026
Accurate website and fast delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Chase
Site Experience FeedbackNov 1, 2026
Easy to use website, easy navigation, need to know info is clear. Also large selection of products including what most large stores in the industry does not have
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Remington
Site Experience FeedbackNov 1, 2026
Love midway USA. Grew up watching Larry potterfields commercials on the outdoor channel. I would love a storefront someday since your warehouse is less than an hour from me. Even if it was small!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vern
Site Experience FeedbackNov 1, 2026
Everything was good very satisfied. I’m always satisfied when I buy stuff for Midway USA. Good people great place to buy your stuff.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rockydog
Site Experience FeedbackNov 1, 2026
Midway is the easiest website to navigate and pinpoint what you’re looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Slick1
Site Experience FeedbackNov 1, 2026
Smooth order selection and check out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 1, 2026
n/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10