MidwayUSA Reviews - 18,788 Post-Delivery Reviews - 9.5/10
MidwayUSA Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
18 years
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 90% | 92% |
 Neutral | 6% | 5% |
 Negative | 4% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 87% | 87% |
Neutral | 11% | 11% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for MidwayUSA
Showing 1 - 50 of 141,062
BillK
Site Experience FeedbackJun 16, 2026
Always has what I'm looking for at a fair price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Toby
Site Experience FeedbackJun 16, 2026
Seems kind of dated but other than that works good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AffirmativeYesSir
Site Experience FeedbackJun 16, 2026
Easy to make my order with an ok selection.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
DjPi
Site Experience FeedbackJun 16, 2026
Had a good price on the product I was looking for and included a manufacturer's rebate, the website was easy to navigate and the checkout process was seamless as well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fatkid
Site Experience FeedbackJun 16, 2026
The search function returned some interesting results, but ultimately helped me find what I was looking for after some filters.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Desert j
Site Experience FeedbackJun 16, 2026
Website was easy to use and fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Texas Hunter
Post-Delivery FeedbackJun 16, 2026
Had to wait on product ordered found out it was not a Midway USA problem but was in the delivery people
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 6
- Customer Support: 10
Jim
Site Experience FeedbackJun 16, 2026
Had what I needed and it was/is backorder elsewhere.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Grizzly
Site Experience FeedbackJun 16, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Wade
Site Experience FeedbackJun 16, 2026
It was good easy to follow
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happyman28
Site Experience FeedbackJun 16, 2026
My experience shopping on midway is always easy and they usually have what im looking for at a great price. I really cant complain about a single thing. Thank you again midway
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tim
Site Experience FeedbackJun 16, 2026
I have been looking at a few products on the site for a while and finally made the purchase today. It was easy to place my order and I added a few items to get free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Matt
Site Experience FeedbackJun 16, 2026
Website always works well for me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
seems2Blost
Site Experience FeedbackJun 16, 2026
Quick online purchase experience. I like the variety of shipping options although cost of shopping seems a bit high
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
505NM
Site Experience FeedbackJun 16, 2026
Fortunate to find the necessary part for my personal weapon
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SSGLiquidators
Post-Delivery FeedbackJun 16, 2026
Why did I have to send in driver's license photo?
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 8
Manny
Site Experience FeedbackJun 16, 2026
Loves this website
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Spit
Site Experience FeedbackJun 16, 2026
Everything went fine. Good selection and good price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
D
Site Experience FeedbackJun 16, 2026
Great, thanks.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Avid Hunter
Site Experience FeedbackJun 16, 2026
The website was very easy to use and navigate. I found what I needed quickly and checkout was straight forward. Great explanation on shipping restrictions based on what is purchased. Will definitely use MidwayUSA again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Old Eagle
Site Experience FeedbackJun 16, 2026
It's been awhile since my last purchase and I was surprised that I was still in the system.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 16, 2026
Love your website. Easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LoRider
Site Experience FeedbackJun 16, 2026
Found exactly what I wanted. Great prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rob73
Site Experience FeedbackJun 16, 2026
Your website was very easy to navigate. Do you have a great selection and the prices are incredibly excellent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
B
Site Experience FeedbackJun 16, 2026
easy to find what i was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Keenan
Site Experience FeedbackJun 16, 2026
Quick and easy website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bugman
Site Experience FeedbackJun 16, 2026
Ordered to receive free shipping
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackJun 16, 2026
Very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shinobi
Site Experience FeedbackJun 16, 2026
Checked all the usual competitors & you had an agreeable priced item, meeting spec requirements and in stock.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
KD
Site Experience FeedbackJun 16, 2026
Well organized, easy to find what you're looking for, very satisfied that everything I ordered was in stock.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
REAtkinson
Site Experience FeedbackJun 16, 2026
The price of the products was a little higher than other sites we looked at but the free shipping made up for it. We've always been happy with orders.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Yi
Site Experience FeedbackJun 16, 2026
Quick, easy to navigate, and exactly what I'm looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vorguy
Site Experience FeedbackJun 16, 2026
The website is easy to locate the items I’m shopping for. The selection is perfect!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BoomBooom
Site Experience FeedbackJun 16, 2026
All was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 16, 2026
Went very fast and easy i like it alot
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJun 16, 2026
Easy to find n great prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Armorer Firearms
Site Experience FeedbackJun 16, 2026
The Midway USA site is easy to use, specifically to look up items. What sold me was, the free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jake
Site Experience FeedbackJun 16, 2026
Thanks for all you do, my family has used midway for along time and its always been a great source for all sorts of outdoor gear and reloading supplies.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Will
Site Experience FeedbackJun 16, 2026
Overall great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AndyF
Site Experience FeedbackJun 16, 2026
I love the ease of the checkout process with the different types of payment, especially Apple Pay when I see something on the site I grab it in seconds and not scurry to find my card info. The only the I would wish is to expand the inventory of the site and have an easier “tab” for weapon accessories such as lights and make it more apparent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Caleb
Site Experience FeedbackJun 16, 2026
Site is easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 16, 2026
I was helped by Zaira when my original purchase had a manufacturing defect and got that return initiated. She was an excellent customer support representative. I reordered the item and received the item free of defects and am happy with this order. Zaira Made a potentially frustrating situation what as pain-free as possible. Thank you to her!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Bandit
Site Experience FeedbackJun 16, 2026
Excellent thank you
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Richard Simmons
Site Experience FeedbackJun 16, 2026
What a glorious transaction
- Overall Rating: 6
- Would Shop Here Again: 4
- Likelihood To Recommend: 5
Scot coach
Site Experience FeedbackJun 16, 2026
I like the blemished option.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
justanothaguy
Site Experience FeedbackJun 16, 2026
sucks not to see occasional significant discount codes/promos
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
dony
Site Experience FeedbackJun 16, 2026
all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HLRG
Site Experience FeedbackJun 16, 2026
Easy to find, good search tool, just missed the free shipping for orders over &100 until after I checked out or I probably would have bought something else.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Great
Site Experience FeedbackJun 16, 2026
Great service. I shop often.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bills
Site Experience FeedbackJun 16, 2026
Not sure why I have to pay for package insurance.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9