MidwayUSA Customer Reviews
MidwayUSA holds a 9.6/10 overall rating and 18,539 verified post-delivery reviews on Bizrate.
MidwayUSA Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
18 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 92% | 92% |
 Neutral | 6% | 5% |
 Negative | 3% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
8.8 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 87% | 88% |
Neutral | 11% | 10% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for MidwayUSA
Showing 1 - 50 of 138,870
Charles the miller
Site Experience FeedbackAug 8, 2026
The site is user friendly and intuitive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dave
Post-Delivery FeedbackAug 8, 2026
I ordered ammo. Items were not secured or insulated in the shipping box. ammo internal packing was unacceptable. Shipment poorly handled by the shipping company as expected. 1 of 3 boxes containing ammo was destroyed and over half of the 50 round box was loose in the bottom of the box. You are shipping ammo to a customer which is HAZMAT... not a box of F'ng M&M's candy. Boxes of ammo were set in the bottom and only some brown sack material to fill the top space. COMPLETELY UNACCEPTABLE. I have ordered ammo in the past from Midway and shipments were secured with a very high standard of care. Very disappointed but the ammo was still in good condition.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
John in Indy
Post-Delivery FeedbackAug 8, 2026
The order process was easy, and the order was promptly acknowledged, but the delivery itself was very slow. Generally, Midway is a good seller
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- On Time Delivery: 3
- Customer Support: 7
Bob
Site Experience FeedbackAug 8, 2026
Good photos along with a decent description of each item made finding and selecting the right part a breeze.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Larson
Site Experience FeedbackAug 8, 2026
Everything is easy to find and purchase online. Inventory levels have been good to where I do not have to look elsewhere to purchase items.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Blix
Site Experience FeedbackAug 8, 2026
Okay selection. Fast shipping. Decent prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tc
Site Experience FeedbackAug 8, 2026
Always easy to find and order what i need always prompt and quick delivery and always top products at good prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Luis
Site Experience FeedbackAug 8, 2026
Midway has become my go to business. The ease and convenience is unparalleled.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Doc
Site Experience FeedbackAug 8, 2026
Prices were great selections are great little hard find specific items but once I figure it out how to filter and navigate the site all went well and I found everything I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Calfhead
Site Experience FeedbackAug 8, 2026
I haven't had an issue yet. Takes a tad long sometimes but always shows up and hasn't ever been damaged.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carl with the HardR
Site Experience FeedbackAug 8, 2026
Larry says we have everything you need and so far i cant prove him wrong!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lodestar
Site Experience FeedbackAug 8, 2026
Great shopping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Peter
Site Experience FeedbackAug 8, 2026
Pleasant experience as usual with midway.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Herman
Site Experience FeedbackAug 8, 2026
Super easy and fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Swampninja
Site Experience FeedbackAug 8, 2026
Ordering a little at a time…just getting started reloading…
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
b
Site Experience FeedbackAug 8, 2026
quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MAJORPAIN77
Site Experience FeedbackAug 8, 2026
I'm a military veteran and I have bought guns and many, many things from midway. I do a YouTube channel, and I review midway stuff, and I'm always satisfied. I've ordered over 20 things this past year. Great prices, great customer service.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackAug 8, 2026
Everything good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
SandMan
Site Experience FeedbackAug 8, 2026
MidwayUSA stands out as one of the most comprehensive online retailers for shooting, hunting, gunsmithing, reloading, optics, fishing, clothing, and outdoor equipment. Founded in 1977 as a small family-owned business, MidwayUSA has grown into a major online retailer offering nearly 200,000 products from a wide range of well-known manufacturers. One of the biggest strengths of the MidwayUSA website is its product variety. Whether you are looking for something common or a hard-to-find specialty item, the website makes it easy to search through a very large selection. The categories, product descriptions, customer reviews, availability information, and filtering options make the shopping experience straightforward and convenient. Another positive aspect is the company's long-standing reputation and experience. MidwayUSA has been serving the shooting and outdoor community for nearly 50 years and has received significant recognition for its customer-focused business practices, including the Malcolm Baldrige National Quality Award in both 2009 and 2021. The company also places considerable emphasis on customer service and communication. MidwayUSA describes its employees as knowledgeable about the products and the outdoor activities they serve, and its historical customer-service model has emphasized listening to customers and using their feedback to improve products and operations. Overall, MidwayUSA provides a professional, easy-to-navigate, one-stop shopping experience with an exceptional selection of products. Its combination of decades of industry experience, extensive inventory, detailed product information, customer reviews, rewards programs, and multiple outdoor-related categories makes the website a valuable resource for both experienced customers and people who are new to the shooting and outdoor community. While online customer experiences can vary, MidwayUSA's longevity, industry recognition, and enormous product selection make it a company that has established a significant presence in the outdoor retail industry.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HANDGRENADEMIKE
Site Experience FeedbackAug 8, 2026
Pretty straight forward
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Woody
Site Experience FeedbackAug 8, 2026
Heard lots of good reviews from friends a family that reload figured I’d check you guys out a loved the prices on scopes. Scopes no good without rings a bases. So one stop shopping an done
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lasky
Site Experience FeedbackAug 8, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
NC
Site Experience FeedbackAug 8, 2026
Love the Birthday discount. All aspects of the order were easy.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Rich
Site Experience FeedbackAug 8, 2026
Always quick shipping. Good selection and pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 8, 2026
Seems good...my father ordered alot from you....more fredback once recieved👍
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackAug 8, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
G_Skully
Site Experience FeedbackAug 8, 2026
Used my wish list to build the order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eddie
Site Experience FeedbackAug 8, 2026
Love this website for all my 2A needs :) great prices! Easy to use website!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bigbrew
Site Experience FeedbackAug 8, 2026
Great company it's nice to be able to buy all my products in one place. And there website is easy to find what I'm looking for. Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mikecho
Site Experience FeedbackAug 8, 2026
It was a smooth purchase. I had a question about one of the items, I looked at the Q&A section and it was already answered there
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
George
Site Experience FeedbackAug 8, 2026
Good site to find just about anything and has a good birthday bonus
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Riley
Site Experience FeedbackAug 8, 2026
Easy to navigate website, quick checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jb
Site Experience FeedbackAug 8, 2026
Love the site! But I believe a big thing should always have free shipping that will pull more people in
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Trapshoot
Site Experience FeedbackAug 8, 2026
Very easy to complete order very good prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
joe
Site Experience FeedbackAug 8, 2026
has all the stuff I want accept for some specialty items for reloading.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Elguffy
Site Experience FeedbackAug 8, 2026
No complaints
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dogboy
Site Experience FeedbackAug 8, 2026
my over all experience was good but there were a few items I was looking for that you did not carry. 1) shotting scope pole stand 2) shooting jacket
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Quality Guru
Site Experience FeedbackAug 8, 2026
"Free shipping is what originally brought me to your site. I typically prefer buying through Amazon because of their seamless, fast return process and instant account credits. Offering a similarly easy and quick return experience would make me much more likely to shop with MidwayUSA regularly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bear5785
Site Experience FeedbackAug 8, 2026
Great you guys are the gold standard in my opinion I REALLY enjoy looking at the site and the ease of finding stuff. Keep it up!!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 8, 2026
always out of stock on premium priced ammo, people like the good stuff too.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Broke
Site Experience FeedbackAug 8, 2026
Great deal and free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 8, 2026
Very easy experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
york1369
Site Experience FeedbackAug 8, 2026
wide selection, easy to find what you are looking
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rob
Site Experience FeedbackAug 8, 2026
Easy to find products, great prices, and quick delivery.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Terdinator
Site Experience FeedbackAug 8, 2026
Good selection. I’ll be back.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MarkS
Site Experience FeedbackAug 8, 2026
Great assortment and easily searched
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
T Rod
Site Experience FeedbackAug 8, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Stephen
Site Experience FeedbackAug 8, 2026
Very good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Nug
Site Experience FeedbackAug 8, 2026
Was great
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Old man
Site Experience FeedbackAug 8, 2026
Easy to navigate for a old man.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10