MidwayUSA Customer Reviews
MidwayUSA holds a 9.6/10 overall rating and 18,352 verified post-delivery reviews on Bizrate.
MidwayUSA Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
18 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 92% | 91% |
 Neutral | 6% | 6% |
 Negative | 3% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 87% | 87% |
Neutral | 11% | 11% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for MidwayUSA
Showing 1 - 50 of 137,417
cg64
Site Experience FeedbackNov 8, 2026
Always had Great Service with Midway USA will definelty be buying now that I purchased a 2011 Handgun.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Joe
Site Experience FeedbackNov 8, 2026
Midway. needs a better way to check out!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
N/A
Site Experience FeedbackNov 8, 2026
N/A
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mark
Site Experience FeedbackNov 8, 2026
I have no problems with the website, maybe the verification process in annoying
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dingus
Post-Delivery FeedbackNov 8, 2026
The selection is kinda limited on parts but the prices are good and the shipping is ridiculously fast, and if it isn’t fast enough for you you can just drive up there and pick it up yourself. There also isn’t a bunch of cheap crappy parts clogging up the site so you can find good stuff pretty quickly. I’d recommend them just for the fact that if you really need something on short notice you can order it one night and pick it up the next day.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 9
B-RAD
Site Experience FeedbackNov 8, 2026
Midway has always been a great resource for finding the things I need and getting them to the door quickly. Now starting to reload so I should be visiting more often. Thanks Midway team!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sergueik
Site Experience FeedbackNov 8, 2026
Appreciate the effort of supplying California
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 8, 2026
Allowed to cancel and make new purchase with additional items which shows great customer service
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Shoot
Post-Delivery FeedbackNov 8, 2026
Excellent,,,,,, Thank you Midway usa..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Mat
Site Experience FeedbackNov 8, 2026
10/10 great website with the best selection hands down
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Neil G
Site Experience FeedbackNov 8, 2026
Straight forward and efficient
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Talon
Site Experience FeedbackNov 8, 2026
It's been awhile since I ordered from Midway A couple times in the past I had problems With items I bought but going to try with again Sgt Gunter USMC retired
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Drake
Site Experience FeedbackNov 8, 2026
I was looking to get the part i needed as fast as possible and this site had what I needed as fast as anyone else but at a lower price.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Mark E
Site Experience FeedbackNov 8, 2026
great selecton and fast checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bubba
Site Experience FeedbackNov 8, 2026
Options and Filters make it easy to find items I’m looking for.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Cottonwood
Site Experience FeedbackNov 8, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Sniper
Site Experience FeedbackNov 8, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Larry
Site Experience FeedbackNov 8, 2026
AWESOME YOU ALWAYS HAVE WHAT I NEED
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 8, 2026
found what i was looking for at a decent price
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Riflegirl
Site Experience FeedbackNov 8, 2026
Everything went fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jpz
Site Experience FeedbackNov 8, 2026
Average
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackNov 8, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cj
Site Experience FeedbackNov 8, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cpappy
Site Experience FeedbackNov 8, 2026
Only company I can find with the specific product I want, done business with you guys before and I’m always happy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 8, 2026
All was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe
Site Experience FeedbackNov 8, 2026
Mostly good. It would have nice to more easily screen for scope mounts that will fit my CVA muzzleloader.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dommer
Site Experience FeedbackNov 8, 2026
It's easy to navigate
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
BeeLee
Site Experience FeedbackNov 8, 2026
Easy to find what im looking for. Good prices.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Timmy
Site Experience FeedbackNov 8, 2026
Just what I needed!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris W
Site Experience FeedbackNov 8, 2026
It was always easy to order hoping it will be ships on it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mike
Site Experience FeedbackNov 8, 2026
I like it is very convenient to find things that most stores wont carry or dont want to stock. And if they have to order it in anyways why not just order it to your front door so I dont have to spend my time and gas money going to that location to pick it up.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Jim
Site Experience FeedbackNov 8, 2026
Quick and easy purchase of what I want. Beats Federal's prices on their site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jamie Daniels
Site Experience FeedbackNov 8, 2026
Surprisingly easy website to use, even on an iPhone. Overall no complaints!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Prolofr
Site Experience FeedbackNov 8, 2026
Shopping the site was great. I had a specific item in mind, was quickly able to find it, and completed the purchase in a matter of minutes.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Noodle
Site Experience FeedbackNov 8, 2026
Easy great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Robert
Site Experience FeedbackNov 8, 2026
easy to buy from and scope was on sale
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Trustworthy
Site Experience FeedbackNov 8, 2026
Always a pleasure.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 8, 2026
had a good search and price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 8, 2026
N/a
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Shooting
Site Experience FeedbackNov 8, 2026
Good as usual
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bobby
Site Experience FeedbackNov 8, 2026
quick and easy to use
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Beardog
Site Experience FeedbackNov 8, 2026
none
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Thomas
Site Experience FeedbackNov 8, 2026
Very pleased
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Dave
Site Experience FeedbackNov 8, 2026
Never had an issue when shopping at MidwayUSA!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
joshmbsc
Site Experience FeedbackNov 8, 2026
fast easy and reliable
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackNov 8, 2026
I purchased a gift certificate for my son.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
BBerry
Site Experience FeedbackNov 8, 2026
Overall, everything was good. But, I was disappointed that a couple of items were on backorder and the fact that free shipping wasn't offered until I surpassed $100. I did so on part of the order, but will be charged shipping on the backordered items. Spending that much money for all the items, it would have been nice to have free shipping for all of it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hunt Montana
Site Experience FeedbackNov 8, 2026
Always good prices and fast shipping!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TG
Site Experience FeedbackNov 8, 2026
Great experience on the site today. Finding specific sizes was straightforward, and I really appreciate that you offer dedicated Tall sizing in base layers with detailed, accurate size charts. The product specs and fabric breakdowns are clear, pricing is competitive, and unlocking free shipping once hitting the cart threshold was seamless. The only minor point of friction was having to manually uncheck the add-on shipping protection at checkout, but overall the ordering process was quick and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 8, 2026
I was very pleased by the pricing and availability of the items I purchased. I am looking forward to purchasing more items in the future from Midway.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10