MidwayUSA Customer Reviews
MidwayUSA holds a 9.6/10 overall rating and 18,339 verified post-delivery reviews on Bizrate.
MidwayUSA Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
18 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 92% | 91% |
 Neutral | 5% | 6% |
 Negative | 3% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 87% | 87% |
Neutral | 11% | 11% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for MidwayUSA
Showing 1 - 50 of 137,160
Scott
Site Experience FeedbackOct 31, 2026
It was great as always
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jollygreen
Site Experience FeedbackOct 31, 2026
Good to come to a website that has everything that I need. I don't have to purchase from multiple sites. Huge plus to having a large stock to choose from!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jimmy
Site Experience FeedbackOct 31, 2026
Easy to navigate and very informative website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
N8
Site Experience FeedbackOct 31, 2026
It was fairly simple website to use
- Overall Rating: 9
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackOct 31, 2026
Good prices and selection
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Tanto
Site Experience FeedbackOct 31, 2026
Found what I was looking for without any problems.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Clay
Site Experience FeedbackOct 31, 2026
Good prices
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bugsy
Site Experience FeedbackOct 31, 2026
Fast order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
NathMach1
Site Experience FeedbackOct 31, 2026
Very easy to search for items and add to wishlist.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Osmandunit1
Site Experience FeedbackOct 31, 2026
Awesome shipping time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 31, 2026
Good
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
JZ
Site Experience FeedbackOct 31, 2026
Webstore worked great. Completely satisfied.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Benjamin
Site Experience FeedbackOct 31, 2026
awsome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Art
Site Experience FeedbackOct 31, 2026
Found what I was looking for quickly and at a fair price.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackOct 31, 2026
Great company
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackOct 31, 2026
The drop down filters seem too complicated
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ingamar
Site Experience FeedbackOct 31, 2026
This was a comfortable way of getting my product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jake Lewis
Site Experience FeedbackOct 31, 2026
Great selection and always priced very reasonably
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jim
Site Experience FeedbackOct 31, 2026
very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 31, 2026
super easy to navigate website. great proces
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Mercy
Site Experience FeedbackOct 31, 2026
Had what I wanted at a good price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Frank
Site Experience FeedbackOct 31, 2026
great product selection. some items are listed with wrong specs or specs listed for another type of barrel ie some glock barrels in particular.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 31, 2026
The website would not register my reaction to questions.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Dudfy
Site Experience FeedbackOct 31, 2026
It was fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Adam
Site Experience FeedbackOct 31, 2026
Good website and even better products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tyson
Site Experience FeedbackOct 31, 2026
Found almost everything I wanted. The items I didn't find were obscure so not a big deal. One kind of ammo was out of stock but found something else I wanted more anyway. Thanks for everything!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Coty
Site Experience FeedbackOct 31, 2026
There were no bad interactions, I stumbled upon some midway sales in a Facebook add. The reviews were great and I remember Larry Potterfield’s commercials. Also, respect learning it’s family-owned. Anyway, great website with bookoos of options!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Monk
Site Experience FeedbackOct 31, 2026
It was pretty good
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: 1
green meadows
Site Experience FeedbackOct 31, 2026
only issue was knife blade length did not match manufacture specs but the clearance price was excellent and shipping was free and fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bob
Post-Delivery FeedbackOct 31, 2026
great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
JAbbott
Site Experience FeedbackOct 31, 2026
Found what I wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Frosty
Site Experience FeedbackOct 31, 2026
Out of stock on several intended items.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Tyler
Site Experience FeedbackOct 31, 2026
always a great site to order off of! and great people
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HOOCH HOUND
Site Experience FeedbackOct 31, 2026
I am 62 years old and attempt to buy stuff in person, BUT sometimes that is not possible. I have ordered other items from Misway USA and even a old guy with No computer experience can have a good experience with no problems.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steve
Site Experience FeedbackOct 31, 2026
Good selection, easy purchase, good service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hunter
Site Experience FeedbackOct 31, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Snug
Site Experience FeedbackOct 31, 2026
very grest
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Deebo
Site Experience FeedbackOct 31, 2026
Great prices, only place online with item in stock at a reasonable price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Halen G.
Site Experience FeedbackOct 31, 2026
I love the site and the wide array of stuff available. I think I have around $1000 worth of merchandise I’ll purchase over the next year.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Layne
Site Experience FeedbackOct 31, 2026
Great customer service!!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Gator 442
Site Experience FeedbackOct 31, 2026
Very easy locating what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
btpowell
Post-Delivery FeedbackOct 31, 2026
Had the ammo I wanted at a good price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Duckbuster
Site Experience FeedbackOct 31, 2026
I enjoyed the experience and the deals that I was able to find
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Deacon
Site Experience FeedbackOct 31, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nick
Site Experience FeedbackOct 31, 2026
Midway USA is a great website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JAA
Site Experience FeedbackOct 31, 2026
need coupons
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hugawing
Site Experience FeedbackOct 31, 2026
Easygoing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
pipcoman
Site Experience FeedbackOct 31, 2026
I work well to place orders and most prices are good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackOct 31, 2026
Found what I wanted and ordered it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Middle-Aged Grouch
Site Experience FeedbackOct 31, 2026
It could be me, but I didn’t realize two of my items were on back order until checkout. If it was me, oh well. But if you guys are running it like optics planet where you deliberately obscure or otherwise make it more difficult for the buyer to know if something they’re buying is in stock or not, that’s not cool. It’s not outright dishonest, but it’s also not as transparent as it should be.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10