MidwayUSA Customer Reviews
MidwayUSA holds a 9.6/10 overall rating and 18,469 verified post-delivery reviews on Bizrate.
MidwayUSA Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
18 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 92% | 92% |
 Neutral | 5% | 5% |
 Negative | 3% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 87% | 87% |
Neutral | 10% | 11% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
Recent Reviews for MidwayUSA
Showing 1 - 50 of 137,960
Online Shopper
Site Experience FeedbackOct 12, 2026
Well, the best thing about Midway, above all, is that the Glock parts are usually IN STOCK! Good website, but the search function is a little wonky. The product descriptions could use improving, such as numerical stampings on the parts, such as on Glock recoil spring assemblies, magazine followers, and trigger mechanism housings. Still, Midway is a go-to website!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
B
Site Experience FeedbackOct 12, 2026
Great đź‘Ť
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MikeA
Site Experience FeedbackOct 12, 2026
All good. Very satisfied.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Tjhowie
Site Experience FeedbackOct 12, 2026
good experince, found what i wanted
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Amy
Site Experience FeedbackOct 12, 2026
great and easy to navigate website offers great shipping solutions
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shortcut
Site Experience FeedbackOct 12, 2026
I shop online with Midway because they have what I am looking for . Easy to find items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vinny
Site Experience FeedbackOct 12, 2026
Great business I enjoy ordering from
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Matt
Site Experience FeedbackOct 12, 2026
I liked everything. I just felt like I had to hit continue too many times checking out. I can read just fine. Once you place the order you could have it come to a review screen then hit place order again so that it wasn’t an accident and you’ve completed it in two clicks. It’s not a negative review it would just be more convenient.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 12, 2026
Na
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Mac
Site Experience FeedbackOct 12, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bret
Site Experience FeedbackOct 12, 2026
Great selection of items linked to a specific firearm
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
PRTYMN
Site Experience FeedbackOct 12, 2026
The overall experience was very pleasant looking forward to doing continued business with you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
brown dog
Site Experience FeedbackOct 12, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
n/a
Site Experience FeedbackOct 12, 2026
As a first-time customer shopping with Midway, I had a great experience! The process was smooth and easy, and I appreciated how straightforward everything was from start to finish. I’m happy with my decision to shop with Midway and look forward to doing business with them again in the future. I would definitely recommend Midway to others looking for a positive shopping experience!
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Jim
Site Experience FeedbackOct 12, 2026
All good as expected.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 12, 2026
N/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
kyrebel511
Post-Delivery FeedbackOct 12, 2026
Ease of selection and then ordering. Fast shipping. Value on all items ordered.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
JB
Site Experience FeedbackOct 12, 2026
Fast, lots of options in what I was looking for. Had lots of info about the item. I didnt really have any dislikes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nope
Site Experience FeedbackOct 12, 2026
Started using optics planet more because seems to always have some deal going on. Love midway but wish there were more deals more often.
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
Big Al
Site Experience FeedbackOct 12, 2026
Good experience, found the items I was looking for at a good price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 12, 2026
Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brian
Site Experience FeedbackOct 12, 2026
Midway is always great! The reason I keep coming back is because they keep doing it right!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ty
Site Experience FeedbackOct 12, 2026
Easy to find everything I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Benchmade
Site Experience FeedbackOct 12, 2026
The on line process to order my boots was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Elk
Site Experience FeedbackOct 12, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
C.J.
Site Experience FeedbackOct 12, 2026
Very good experience.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackOct 12, 2026
I was easily able to log into the website on my phone, but had issues on my laptop
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DONNA
Site Experience FeedbackOct 12, 2026
n/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 12, 2026
Best deals ever
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackOct 12, 2026
always been good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackOct 12, 2026
shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GA
Site Experience FeedbackOct 12, 2026
Midway's prices and shipping times are great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dalia
Site Experience FeedbackOct 12, 2026
Fastest shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rose Bud
Site Experience FeedbackOct 12, 2026
Glad to find the product. Suprised at the cost.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackOct 12, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jc
Site Experience FeedbackOct 12, 2026
na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cross
Site Experience FeedbackOct 12, 2026
The overall interaction with the website was great. The only part that was a little bit annoying was the sign-up, but that's usually how things go.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mathew R
Post-Delivery FeedbackOct 12, 2026
Easy website to use. Good communication concerning order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Claylass
Site Experience FeedbackOct 12, 2026
I love that this is a privately owned business started in the US in 1977 and that it is Veteran operated. I try to give you all my business any time I can. Merchandise from Midway is as described, comes packed well and arrives quickly. I can always be confident in my purchases from MIdway.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
WIruger
Site Experience FeedbackOct 12, 2026
Not all accessories show when reviewing a product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dillon67
Site Experience FeedbackOct 12, 2026
Happy with the site was helpful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carl
Site Experience FeedbackOct 12, 2026
I have always found you guys interesting but you have some compilation out there.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nana
Site Experience FeedbackOct 12, 2026
Good it’s the only place I can find ammunition for my 32
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dude
Site Experience FeedbackOct 12, 2026
Very happy with the ease of shopping and variety of black powder products available
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ricky
Site Experience FeedbackOct 12, 2026
Very easy and quick.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Andrew of Jax
Site Experience FeedbackOct 12, 2026
I always love the variety of products and the relevance to today’s market
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Don
Site Experience FeedbackOct 12, 2026
When I need something I always go to midway USA.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Abe
Site Experience FeedbackOct 12, 2026
It was friendly and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cgomes
Site Experience FeedbackOct 12, 2026
Good prices fast shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bg
Site Experience FeedbackOct 12, 2026
Website was good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9