MidwayUSA Customer Reviews
MidwayUSA holds a 9.6/10 overall rating and 18,460 verified post-delivery reviews on Bizrate.
MidwayUSA Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
18 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 92% | 92% |
 Neutral | 5% | 5% |
 Negative | 3% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 87% | 87% |
Neutral | 11% | 11% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
Recent Reviews for MidwayUSA
Showing 1 - 50 of 137,906
JD
Site Experience FeedbackOct 13, 2026
Always good service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Caveman
Site Experience FeedbackOct 13, 2026
This is my first time using the website and it was easy. The price of the item very competitive and cheaper from other dealers.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mj
Site Experience FeedbackOct 13, 2026
always fairly easy to order
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
G-Lock9898
Site Experience FeedbackOct 13, 2026
It’s a really nice website I like all the products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tysoftservices
Site Experience FeedbackOct 13, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cobbler Ed
Site Experience FeedbackOct 13, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ed
Site Experience FeedbackOct 13, 2026
My faith with midway was severely tested with my previous purchase. I sincerely hope this purchase goes well.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Butcher Boy
Site Experience FeedbackOct 13, 2026
all good with the exception of part unavailable but when the weapon I'm building is hard to get ammo for it is ok, you'll have it soon I'm sure
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Deetz
Site Experience FeedbackOct 13, 2026
Had everything I needed. Very satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cliff
Site Experience FeedbackOct 13, 2026
The best filter on ammo especially compared to bass pro. Easy to find the caliber and grain in a quick search than having to load a search and go to a million different menus to find the exact specs I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Kev
Site Experience FeedbackOct 13, 2026
was able to find what i needed. hit free shipping too
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 13, 2026
Had been shopping for a specific rifle for a while. MidwayUSA offered the best deal and I was excited to place my order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
VinceM4
Site Experience FeedbackOct 13, 2026
Some needed items on back order, have to shop elswhere.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Freddix
Site Experience FeedbackOct 13, 2026
Easy ordering.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 13, 2026
I knew just where I could get first rate service thanks ,
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Rod
Post-Delivery FeedbackOct 13, 2026
Looking for a part for my AR15 and ordered on your website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
T
Site Experience FeedbackOct 13, 2026
quick purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Travis
Site Experience FeedbackOct 13, 2026
items have always come quickly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
James G
Site Experience FeedbackOct 13, 2026
Easy and quick delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe b
Site Experience FeedbackOct 13, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
For the KIDS
Site Experience FeedbackOct 13, 2026
Easy ordering... good price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Small town Dad
Site Experience FeedbackOct 13, 2026
The search engine works great and there are lots of great reviews and product descriptions.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KT
Site Experience FeedbackOct 13, 2026
Very easy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DD
Site Experience FeedbackOct 13, 2026
The search and layout are intuitive overall
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Micah
Site Experience FeedbackOct 13, 2026
I signed up for your stupid newsletter for a 10% coupon, never got it, so I called your support number and the woman told me that you all stopped doing that years ago. Disappointed.
- Overall Rating: 5
- Would Shop Here Again: 2
- Likelihood To Recommend: 5
Dave
Site Experience FeedbackOct 13, 2026
Great service and fast delivery.. You can depend on it being on time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JEFFREY
Site Experience FeedbackOct 13, 2026
Great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
RBF
Site Experience FeedbackOct 13, 2026
Great Products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Claydog
Site Experience FeedbackOct 13, 2026
Fast and easy purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 13, 2026
Really good in the search bar it need help items for misspelling
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Kim Jung Un
Site Experience FeedbackOct 13, 2026
blazing fast shipping is real. always a pleasure to do business with Midwayusa
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TXCAM28
Site Experience FeedbackOct 13, 2026
The part I was looking for was in stock and the web site is very user friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Duckfeet
Site Experience FeedbackOct 13, 2026
Great
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Bruce
Site Experience FeedbackOct 13, 2026
Dont enjoy doing surveys.lol
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JakeP
Site Experience FeedbackOct 13, 2026
Prices were great the details just say factory seconds bullets would be nice to know what they were. Hornady ELD, Sierra game king.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
beaver
Site Experience FeedbackOct 13, 2026
very good, was able to find what I was looking for at a decent price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shaun Spenstar
Site Experience FeedbackOct 13, 2026
Great overall. Love Midway
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carp
Site Experience FeedbackOct 13, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Michael Angelone
Post-Delivery FeedbackOct 13, 2026
Great job by Midway USA.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackOct 13, 2026
good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
JCR
Site Experience FeedbackOct 13, 2026
Dealing with unconstitutional California Bull&$%%# laws .Do NOT think we support our feckless Government. I am a retired California native. I think your company is stellar.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 13, 2026
I wish the free shipping over $100 still applied to clearance items.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Jake
Site Experience FeedbackOct 13, 2026
Website is better than most companies nothing bad to say about it easy and flawless. Midway always has hard to find items that most stores do not carry.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
lightninges71
Site Experience FeedbackOct 13, 2026
Nice and easy check out. Wish you offered military discount
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
The Chad
Site Experience FeedbackOct 13, 2026
Great products and quick shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Thrilled
Site Experience FeedbackOct 13, 2026
Quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dodge79
Site Experience FeedbackOct 13, 2026
Quick and easy to navigate site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
gregory
Site Experience FeedbackOct 13, 2026
great experience and many good deals. Customer service replied to my emails explaining some products. second purchase on here and Ill be back
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LN
Site Experience FeedbackOct 13, 2026
Good!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
GeeDubyuh
Site Experience FeedbackOct 13, 2026
Easy to navigate. Search engine is quick and accurate. I love the customer questions as the answers given by your associates are detailed and precise. You folks also have a wide selection with many different price points to offer for all budgets, thank you. My only complaint is the cost of other shipping options, they seemed high at $62ish dollars for 2nd day air, although you folks would know better than I. I had to as I'm leaving on a trip the 20th of October. Thank you.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9