MidwayUSA Customer Reviews
MidwayUSA holds a 9.5/10 overall rating based on 18,678 verified post-delivery reviews on Bizrate.
MidwayUSA Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
18 years
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 91% | 91% |
 Neutral | 6% | 6% |
 Negative | 3% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
8.8 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 87% | 87% |
Neutral | 11% | 11% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for MidwayUSA
Showing 1 - 50 of 140,016
Bones
Site Experience FeedbackJul 6, 2026
No problem
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gregg1LE
Site Experience FeedbackJul 6, 2026
Everything was concise and clear on my order so I placed it . I used the Free Shipping over $100 again . Very Happy customer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rayray
Site Experience FeedbackJul 6, 2026
As always an Amazing experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Leviticus
Site Experience FeedbackJul 6, 2026
Lots of products to choose from and the prices fall in line with the market, time to ship/receive items is totally reasonable and checkout was fairly simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jimmy
Site Experience FeedbackJul 6, 2026
excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gil
Site Experience FeedbackJul 6, 2026
good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 6, 2026
Additional shipping and damage insurance very high.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chad
Site Experience FeedbackJul 6, 2026
I had an opportunity to purchase the same part cheaper at another website, but I chose to purchase from Midway because of the company reputation and the fact it's Missouri-based.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Old Dog
Site Experience FeedbackJul 6, 2026
Very familiar with the website, so no surprises.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
billy
Site Experience FeedbackJul 6, 2026
simple well done website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
usumack
Site Experience FeedbackJul 6, 2026
Happy overall. Been waiting for an excuse to purchase. Being able to use Apple Pay is very helpful.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Shepherd
Site Experience FeedbackJul 6, 2026
Great to experience, lots of choices.. definately appreciated the 1000 round buying option, just wish the bulk purchase could have brought an additional promotional option or discount.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mr. TDBOOM223
Site Experience FeedbackJul 6, 2026
Looked up for part and stuff and found it.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Len
Site Experience FeedbackJul 6, 2026
Came fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Del
Post-Delivery FeedbackJul 6, 2026
I’ve used Midway USA since it was a mail order catalog. I never had a problem.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
JB
Site Experience FeedbackJul 6, 2026
Ordering quick and easy.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 6, 2026
Everything went well. Found exactly what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
NGgunsmith
Site Experience FeedbackJul 6, 2026
Over the years I have bought a lot from you. Thank you all for everything you guys do!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dwaterski
Site Experience FeedbackJul 6, 2026
Lots of products in stock. Always a lot of items on sale.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 6, 2026
All good. Had what I was looking for at a competitive price. Have had great service from Midway in the past and expect nothing less in the future.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
WulfGSXR
Site Experience FeedbackJul 6, 2026
Great checkout experience
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Tpark
Site Experience FeedbackJul 6, 2026
Great selection, good price, easy checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wes A
Site Experience FeedbackJul 6, 2026
The website is well organized and I was able to navigate and check other items of interest.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JT
Site Experience FeedbackJul 6, 2026
It's been quite some time since i order from you. but i will be using you again. everything went smooth like it use to
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bassman
Site Experience FeedbackJul 6, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JD
Site Experience FeedbackJul 6, 2026
Was able to find a holster for a Sw model 60 3 in.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tgil
Site Experience FeedbackJul 6, 2026
Easy to navigate, found my product quickly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zeke
Site Experience FeedbackJul 6, 2026
Very simple and easy to shop
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BigDog
Site Experience FeedbackJul 6, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mvw
Site Experience FeedbackJul 6, 2026
I really liked the selection and the price for the product that I bought, I would have got another one of the product but the other caliber I needed was not available
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rick
Site Experience FeedbackJul 6, 2026
Great!!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Nick
Site Experience FeedbackJul 6, 2026
Easy checkout and always fair prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kickapoo
Site Experience FeedbackJul 6, 2026
Excellent easy to use website seamless transaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Don
Site Experience FeedbackJul 6, 2026
It was long and drawn out
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Big Al
Site Experience FeedbackJul 6, 2026
Easy to navigate website. Found what I needed in stock and easy checkout.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeb
Site Experience FeedbackJul 6, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Happy
Site Experience FeedbackJul 6, 2026
Easy and fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Red
Site Experience FeedbackJul 6, 2026
Great experience.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Ricky
Site Experience FeedbackJul 6, 2026
Fasting shipping very good stuff!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jon
Site Experience FeedbackJul 6, 2026
Great experience every time!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cowboy
Site Experience FeedbackJul 6, 2026
Midway usually has Items I can't find on other sites so it is my go to store for hard to find parts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 5
Curt
Site Experience FeedbackJul 6, 2026
No problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 6, 2026
I found everything I needed and the prices are reasonable. Over all experience was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mo
Site Experience FeedbackJul 6, 2026
Great, easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kilo13
Site Experience FeedbackJul 6, 2026
Very easy checkout experience! They had exactly what I needed in stock at an appropriate price. I'm looking forward to doing more business.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 6, 2026
Found in ammoseek. Said free shipping then hit with the insurance charge because you won’t help with shipping unless i did. Didn’t appreciate that and don’t consider that free shipping. I priced that into my per round cost and had that price been $1.00 more I would have gone somewhere else without that fee. You were fortunate that even with that extra fee you came out on top price wise - barely.
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackJul 6, 2026
Awsome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ratrodredneck
Site Experience FeedbackJul 6, 2026
Easy to use site
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Jev
Site Experience FeedbackJul 6, 2026
I absolutely love MidwayUSA! The site works great and it is very efficient. Pricing is always fair too.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Trey
Site Experience FeedbackJul 6, 2026
Overall it’s good, no complain, fast and straight forward
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8