MidwayUSA Reviews - 18,754 Post-Delivery Reviews - 9.5/10
MidwayUSA Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
18 years
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 90% | 91% |
 Neutral | 6% | 6% |
 Negative | 4% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
8.9 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 87% | 87% |
Neutral | 11% | 11% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for MidwayUSA
Showing 1 - 50 of 140,644
CGW
Site Experience FeedbackJun 23, 2026
Fine - easy, straight forward, no hassle. Will be back...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bob M.
Site Experience FeedbackJun 23, 2026
Midway USA had the Hornady baseball cap I love and have worn for years, but lost it recently. I have ordered another.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gilly
Site Experience FeedbackJun 23, 2026
Never an issue
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 23, 2026
Great site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SIKMOB
Site Experience FeedbackJun 23, 2026
Fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Capojay
Site Experience FeedbackJun 23, 2026
Always a pleasure to shop with Midway USA
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Riley N
Site Experience FeedbackJun 23, 2026
Quick and easy, everything works properly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 23, 2026
Worked as intended
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Minimee808
Site Experience FeedbackJun 23, 2026
Great website and selection at fair prices!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shooter79
Site Experience FeedbackJun 23, 2026
Everything was good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bulldog
Site Experience FeedbackJun 23, 2026
Everything went well Empty
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Denny
Site Experience FeedbackJun 23, 2026
I just wanted to buy some friggin powder.Not being forced to jump through hoops.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Shawnjohn48
Site Experience FeedbackJun 23, 2026
Was a good interaction...easy to use and navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
One of a kind
Site Experience FeedbackJun 23, 2026
This is my very first time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jack
Site Experience FeedbackJun 23, 2026
easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BeepBoopBot
Site Experience FeedbackJun 23, 2026
Overall experience was great. I love MidwayUSA's commitment to continue shipping to California residents.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
22plinkster
Site Experience FeedbackJun 23, 2026
Great experience! Looking forward to the tac table!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rec4LMS
Site Experience FeedbackJun 23, 2026
The checkout caught me off guard. It charged the card on file instead of giving me an option to use a different credit card, which I had intended to use.
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Moose
Site Experience FeedbackJun 23, 2026
Cheap price for great bullets. Check out was quick and the shipping was far less than other sites
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
emvee
Site Experience FeedbackJun 23, 2026
Overall a very positive experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Steve
Site Experience FeedbackJun 23, 2026
Quick and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
N1np
Site Experience FeedbackJun 23, 2026
Easy to navigate website. Lots of great choices. Really easy ordering process.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Sid
Site Experience FeedbackJun 23, 2026
Overall experience was smooth. Found what I needed and ordering was a breeze. Will be back!!
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Steve L
Site Experience FeedbackJun 23, 2026
payment screen for cart doesn't function well on android phone all line items were not displayed properly logged out and back in, still had same issue unsure if it is a browser or cookie issue. was using google chrome on android phone was able to browse website and shop with no display problems issues only showed when trying to complete payment had to use laptop to check out. no issues there
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Oopshorse01
Site Experience FeedbackJun 23, 2026
Easy transaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Evan
Post-Delivery FeedbackJun 23, 2026
Midway has always been responsive with my orders. Extremely pleased with the service and ordering ease plus the tracking and follow up.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
old man in SD
Site Experience FeedbackJun 23, 2026
The website was fairly easy to use, I'am not real good with this type of ordering. Checking out went good. Thanks
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Photo guy
Site Experience FeedbackJun 23, 2026
Very easy to do what I needed and checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ruben
Site Experience FeedbackJun 23, 2026
My overall interaction in ordering through the Midway USA website was seamless, no problems at all.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jmfh
Site Experience FeedbackJun 23, 2026
Good selection of products, tools, reloading gear, and reference books for firearms enthusiasts.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
JRV
Site Experience FeedbackJun 23, 2026
Great as usual
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Possum
Site Experience FeedbackJun 23, 2026
Always a pleasure
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cowabunga
Site Experience FeedbackJun 23, 2026
I had a good experience shopping with midway USA Today, I would recommend shopping here.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BD
Site Experience FeedbackJun 23, 2026
Products are easy to look up. Cart and check out is simple.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
EtheOG
Site Experience FeedbackJun 23, 2026
I tried to purchase with my Klarna card, and it would not process. Also you say PayPal isn't accepted with gun stores. Yet many a gun store/ accessories place I have been about 70% of them take PayPal, including Pay in 4. This includes SCHEELS, Academy, Optics Planet, Primary Arms,and even your MAIN COMPETITOR BROWNELLS. Not to mention Many, Many more. Find the loophole that they did to use PayPal. I don't agree with PayPal's anti-gun policy, or Klarna's, but there has to be a loophole that allows these companies to use these processors, and I feel much safer having a second layer of security and various payment options via PayPal. I also love the BNPL feature with Klarna, yet even when I put the money directly on the card it was declined. Even though the Klarna card is a VISA, just like the one I used to complete my transaction. Also knowing the amount of Tax/ shipping without having to go all the way into the Checkout, even while signed-in. You should be able to see the full total if you enter your ZIP there. When I saw there was $10 extra added to my subtotal even with free shipping I debated on even still putting the order in. After 2 declined transactions later if I couldn't find the specific OEM Glock lower kit you sell; I wouldn't have even made the purchase if I could of got everything from somewhere else such as BROWNELLS if they had everything I was looking for in stock.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Harp
Site Experience FeedbackJun 23, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Oktober
Site Experience FeedbackJun 23, 2026
Was happy to find this item in stock. Seems to be hard to find.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Santa
Site Experience FeedbackJun 23, 2026
always have good expearance. If I have questions always have a good response and information.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
EJS
Site Experience FeedbackJun 23, 2026
quick checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Woody
Site Experience FeedbackJun 23, 2026
My shopping experience with Midway USA was great, I was able to find what I was looking for at a reasonable price.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
LB
Site Experience FeedbackJun 23, 2026
I would by more often if shipping rates were lower.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 23, 2026
Very easy to navigate
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Big gun
Site Experience FeedbackJun 23, 2026
Great stocked selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brownie
Site Experience FeedbackJun 23, 2026
Easy to order and check out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
duck
Site Experience FeedbackJun 23, 2026
things went fine
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
JB
Site Experience FeedbackJun 23, 2026
I was able to find what I was looking for at the best price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 23, 2026
website easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
prairie dog
Site Experience FeedbackJun 23, 2026
So far great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 23, 2026
was needing a few items and I'm under a tight time restraint( Virginia res), so I needed everything to be in stock and ship quickly. everything was and is going to ship inside my deadline
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 23, 2026
Had to cancel an order and place a new order. Very easy to do so.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10