MidwayUSA Reviews - 18,706 Post-Delivery Reviews - 9.5/10
MidwayUSA Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
18 years
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 90% | 91% |
 Neutral | 6% | 6% |
 Negative | 4% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
8.9 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 87% | 87% |
Neutral | 11% | 11% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for MidwayUSA
Showing 1 - 50 of 140,451
Gator
Post-Delivery FeedbackJun 26, 2026
The prices were good the descriptions were spot on There was no problem on shipping and in fact it came 1 day early. Midway did good follow ups The quality of the product was very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 8
Ranick
Site Experience FeedbackJun 26, 2026
Shopping was easy. the prices didn't hurt to see. ready to see how soon they arrive and the quality of the packaging.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
DSR
Site Experience FeedbackJun 26, 2026
Good pricing and availability, easy to find what I need
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Rapedape
Site Experience FeedbackJun 26, 2026
Upper end of retail but have really fast shipping and you know you’re getting the real deal …..not some counterfeit from amazon
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
OGL
Site Experience FeedbackJun 26, 2026
No bad experience everything is excellent in my opinion
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lem
Site Experience FeedbackJun 26, 2026
Browsing the products on this website felt neat and organized. I enjoyed checking everything out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bill
Site Experience FeedbackJun 26, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Eli
Site Experience FeedbackJun 26, 2026
Love shopping at midway
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Ferg
Site Experience FeedbackJun 26, 2026
So far so good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Marc
Site Experience FeedbackJun 26, 2026
Great selection and prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
12R34
Site Experience FeedbackJun 26, 2026
I love the website. I use it often and highly recommend any outdoor enthusiast to check it out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
The Mad Rabbit
Site Experience FeedbackJun 26, 2026
Always a pleasure shopping Good selection fair prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kj27)(!
Site Experience FeedbackJun 26, 2026
Easy to navigate, fast to checkout, had what I was looking for. Fair pricing, cheaper than most places.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
DRILLA
Site Experience FeedbackJun 26, 2026
Great web site
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mikey
Site Experience FeedbackJun 26, 2026
easy and fast
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 26, 2026
Very fast and easy and that help me greatly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dave
Site Experience FeedbackJun 26, 2026
Great products to choose from. Service is second to none.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
60 Minute Man
Site Experience FeedbackJun 26, 2026
Overall the website is very intuitive. If I could not find the item through the lists provided the search eyeglass took me right there quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Michael
Site Experience FeedbackJun 26, 2026
Thank you!
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Mike
Site Experience FeedbackJun 26, 2026
I have made two calls to customer service and received very useful info regarding which products to purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Daniel
Site Experience FeedbackJun 26, 2026
I’ve used this site before and I will say, most of the time when no one else has it, you do. I’ve gotten springs for old firearms mags and ammo, mostly I get ammo elsewhere, you have competitive prices, but I can usually get bulk cheaper somewhere else. But if I can’t find something yall almost always have it! Shipping is a little expensive I will say. More than a little. At least from what I’ve seen. However at the end of the day, I don’t mind paying the higher price for something only you have that’s hard to find, however it does keep me from using you as my regular shop. Overall, though I’ve always been very happy with my purchases
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Ethan
Site Experience FeedbackJun 26, 2026
I bought something because I would lose my rewards membership if I didn't, glad I chose to go with free shipping.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Hrothgar Peavey
Site Experience FeedbackJun 26, 2026
Website works well. Have been buying from Midway for forty plus years. No comlaints.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Peet
Site Experience FeedbackJun 26, 2026
Love this website
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
JMC
Site Experience FeedbackJun 26, 2026
Very easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sheepdog566
Site Experience FeedbackJun 26, 2026
Smooth transaction great price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jethro..
Site Experience FeedbackJun 26, 2026
Easy to shop easy to check out..love the simplicity of it y
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackJun 26, 2026
It was quick and simple!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Achristner
Site Experience FeedbackJun 26, 2026
Easy to use. When I find best elsewhere, I come look at midway bc better website to navigate for product comparisons and cheaper to buy from.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bishopG
Site Experience FeedbackJun 26, 2026
being my first time on the website, it was very easy to locate items and place the order of the items I needed.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
BOOTS JR
Site Experience FeedbackJun 26, 2026
ALL IS GREAT AT MIDWAYUSA AND YOU HAVE A GREAT PRICE ON THE VORTEX SCOPE I JUST GOT.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jud
Site Experience FeedbackJun 26, 2026
Overall good. Don’t know why there is a hazmat fee and a black powder fee. Should just be one fee
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
will
Site Experience FeedbackJun 26, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Al
Site Experience FeedbackJun 26, 2026
I wanted to order a certain color and size of ammo box. The boxes were not in stock.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Speedy
Site Experience FeedbackJun 26, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Paul Pence
Post-Delivery FeedbackJun 26, 2026
Midway didn't have the 22 Long Rifle ammo I wanted but the ammo I did order was good anyhow.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 26, 2026
When does the survey end
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Danny
Site Experience FeedbackJun 26, 2026
I bought an old Ruger Single Six and noticed that the rear sight blade was missing. As soon as I noticed it, I immediately thought, “I’ll bet Midway will have that!” I logged in to my account and sure enough there was the entire rear sight assembly. The price was so good I bought the whole assembly instead of just the blade.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackJun 26, 2026
Site was easy to navigate and I found what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bill
Site Experience FeedbackJun 26, 2026
Excellent prices!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Harry
Site Experience FeedbackJun 26, 2026
simple and easy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ant
Site Experience FeedbackJun 26, 2026
It was quick simple and easy and not a bad price
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Chief
Site Experience FeedbackJun 26, 2026
Good prices had what i was looking i was happy when i bought from midway usa before
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 26, 2026
.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike M.
Site Experience FeedbackJun 26, 2026
I knew what I was looking for and found it quickly. I was checked out and my order completed in no time. Very satisfied with the experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Poopsey
Site Experience FeedbackJun 26, 2026
Was going to get a barrel machined but this is about the same price for a new one! Your site made it easy to find!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 26, 2026
NA
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 26, 2026
Good experience overall.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RickW
Site Experience FeedbackJun 26, 2026
Glad I found a mag release spring for my G19X
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tom
Site Experience FeedbackJun 26, 2026
Its a good expierience, dont change a thing.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8