Joey Dreams
Site Experience FeedbackJun 26, 2025
Professional Summary:
I noticed that when I allocate the maximum percentage to each scent, the system automatically forces me to proceed to the next step. This feels a bit restrictive. It would be helpful to have the option to continue or adjust without being forced forward, especially after finalizing all scent selections.
From a business perspective, I also recommend considering an option to allow additional scents beyond the six-scent limit for an upcharge. While you can strongly recommend capping at six for optimal balance, providing customers the flexibility to add extra scents (for example, $0.25 per additional scent, or a rate that fairly covers the labor with a small profit margin) would create a win-win.
This approach maintains your professional guidance but also gives customers accountability if they choose to override your recommendations—essentially, they can pay for their stubbornness, but still feel respected in their creative choices.
Additionally, it may be valuable to introduce a small AI companion or assistant feature that reviews each customer’s selection and provides personalized feedback or scent harmony tips.
This could initially be offered free for the first month as a trial, then moved to a paid upgrade for ongoing use.
It offers an added layer of customer support without incurring human labor costs, and also creates an opportunity to gather valuable data on customer preferences and thought processes.
This AI companion can become a low-cost, high-value service that enhances the customer experience while creating an additional revenue stream.
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