Medelita Customer Reviews
Medelita holds a 7.2/10 overall rating and 168 verified post-delivery reviews on Bizrate.
Medelita Rating
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Learn more about reviewsOverall Satisfaction:
7.2out of 10
Would Shop Here Again:
7.3out of 10
Likelihood To Recommend:
7.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 56% | 40% |
 Neutral | 10% | 10% |
 Negative | 33% | 50% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8 out of 10
Order Tracking
Satisfaction with the ability to track the order
7.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
6.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
6.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
7.6 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 76% | 74% |
Neutral | 19% | 22% |
Negative | 5% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.8 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Medelita
Showing 1 - 50 of 1,200
Online Shopper
Site Experience FeedbackAug 10, 2026
Was told I could have a discount any time I ordered and was told I didn’t qualify… happened to get a discount randomly
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Susan
Site Experience FeedbackAug 10, 2026
Great website and I have seen of great quality.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 9, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Silentpear
Site Experience FeedbackAug 8, 2026
goof
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 4
Bo Khaled
Site Experience FeedbackAug 8, 2026
Everything was perfect. If Apple Pay were available, it would make the checkout process even easier
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 7, 2026
I like my lab coat. Can’t wait to try it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 7, 2026
This is the 3rd white coat I have purchased from Medelita. Unfortunately the fabric had changed and it’s now wrinkled easily and somewhat transparent. It’s disappointing
- Overall Rating: 3
- Would Shop Here Again: 4
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackAug 5, 2026
n/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 5, 2026
Received a scrub top with a hole in the pocket on previous order and contacted customer service with no reply
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 1
Nicolenp
Site Experience FeedbackAug 4, 2026
MA
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 3, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 29, 2026
Easy to choose from the variety of items available. The pics were helpful in making a choice of which style will work best.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Meenu
Site Experience FeedbackJul 29, 2026
all good! called customer service and they were able to provide me with my logo id...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
kejsi
Site Experience FeedbackJul 29, 2026
All products are good quality, well made.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dr. Art
Site Experience FeedbackJul 28, 2026
Excellent products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
None
Site Experience FeedbackJul 28, 2026
None
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hello world
Site Experience FeedbackJul 27, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Sharp15
Site Experience FeedbackJul 27, 2026
Products are easy to find, and the website website design is generally pleasant and clean. The products are of good quality and the delivery has been rather quick.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alex
Site Experience FeedbackJul 26, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 22, 2026
Easy quick process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 21, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJul 21, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
lyndil
Site Experience FeedbackJul 21, 2026
The checkout process was simple, but being able to add a new embroidered logo was very confusing. It would be easier to upload the image while adding the new logo fee.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Chris
Site Experience FeedbackJul 20, 2026
Experience was quick, easy to use, and the checkout was simple. Nice site. Thank you.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
None
Site Experience FeedbackJul 19, 2026
None
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dr R
Site Experience FeedbackJul 19, 2026
Excellent site very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ale
Site Experience FeedbackJul 19, 2026
Website is easy to navigate!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dr. Martinez
Site Experience FeedbackJul 18, 2026
Had Medelita scrubs so I bought again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sam
Site Experience FeedbackJul 17, 2026
a lot of sizes were out of stock
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
E
Site Experience FeedbackJul 17, 2026
Overall good experience. Needed new scrub jackets and have had these in the past and like them a lot. The price point is higher than most others on the market but they’re well made and last a long time. For me they’re the perfect weight and protection vs being too thick and hot. Have noticed some size discrepancies between colors of the same marked size.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Andrew
Site Experience FeedbackJul 15, 2026
First time, not bad. One size not available so I had to settle on a different style.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Angie
Post-Delivery FeedbackJul 14, 2026
I love my new medical coat, I get compliments on the good fit
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
DermPAC
Site Experience FeedbackJul 14, 2026
I wish there were more photos and reviews of the white coats.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Sharon
Site Experience FeedbackJul 14, 2026
Ordered lab coats for our physicians - great quality, very nice fabric!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Em
Site Experience FeedbackJul 14, 2026
It was not easy to use
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Gabby
Site Experience FeedbackJul 13, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 11, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gumbo
Site Experience FeedbackJul 10, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AH
Site Experience FeedbackJul 10, 2026
I love this site!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
na
Post-Delivery FeedbackJul 10, 2026
na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
nmissagh
Post-Delivery FeedbackJul 7, 2026
product was delivered on time but the delivery time was not availble until the product was delivered.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 6
Ms. T
Site Experience FeedbackJul 7, 2026
More colors need to be added for the embroidery suggestions
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shawn
Site Experience FeedbackJul 7, 2026
I believe the quality of your customer support needs improvement. Communicating with the agents was extremely difficult. I originally placed my order using a different account. After I realized the shipping address was incorrect, I contacted customer support. The agent told me the only option was to cancel the order. I explained that if I canceled and placed a new order, my discount code would no longer work. However, instead of addressing that concern, the agent repeatedly explained how to use a coupon code, as if they didn't understand my question. In the end, I had no choice but to create a new account and place a new order. In another case, my friend contacted customer support because the package couldn't be delivered due to an address issue. The agent simply told him to contact FedEx. My friend explained that he had already contacted FedEx, and FedEx said that because it was an economy shipment, only the sender could request an address change. Despite this, the agent kept repeating that he should contact FedEx, without offering any other solution. There also appears to be an issue with your website's address form. If you select the address suggested by the auto-complete feature, the specific street number and apartment number are removed, leaving only the street name. This can easily result in an incomplete shipping address and delivery problems.
- Overall Rating: 2
- Would Shop Here Again: 4
- Likelihood To Recommend: 2
Online Shopper
Site Experience FeedbackJul 7, 2026
well built website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TheNewRN
Site Experience FeedbackJul 7, 2026
Medelita’s website was very easy to navigate and place my order. Many of my colleagues have used Medelita brand scrubs and they have held up well over the years.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Ray
Site Experience FeedbackJul 6, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 6, 2026
Very good material for white coat Cut and stitch was great Just little small for me
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
JP
Site Experience FeedbackJul 6, 2026
Very happy with the product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nrorm
Site Experience FeedbackJul 5, 2026
n/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lenny
Site Experience FeedbackJul 5, 2026
Website was easy to use without any confusion.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10