Mason Easy-Pay Customer Reviews
Mason Easy-Pay holds a 9.4/10 overall rating based on 1,420 verified post-delivery reviews on Bizrate.
Mason Easy-Pay Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Circle of Excellence
7 years
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 90% |
 Neutral | 6% | 7% |
 Negative | 6% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
8.8 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 89% | 89% |
Neutral | 8% | 9% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Mason Easy-Pay
Showing 1 - 50 of 11,508
BW
Site Experience FeedbackJul 2, 2026
Very satisfied with my experience and was easy to find my need
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cletus
Site Experience FeedbackJul 2, 2026
Over all I've been happy with everything I have bought and we've been shopping with y'all over 20+yrs
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bob
Site Experience FeedbackJul 2, 2026
Much more convenient
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Pie
Site Experience FeedbackJul 2, 2026
I taken a good chance in i like what I got
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 2, 2026
Great!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Ozzle
Post-Delivery FeedbackJul 2, 2026
I used to order from Mason until a few years ago when I couldn’t get the product I wanted anymore and the size that I wanted. Received a catalogue and I found some shoes that looked like what I could use in the right size. So I ordered. The shipment came on time. The shipment was easy to track and I am happy with my product. I will order again.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
None
Site Experience FeedbackJul 2, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Lucky
Site Experience FeedbackJul 2, 2026
I've had a great experience with them the shoes are awesome and I will always order from them
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big Grandma
Site Experience FeedbackJul 2, 2026
Had trouble with changing my password.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
K
Site Experience FeedbackJul 2, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sinshine
Site Experience FeedbackJul 2, 2026
Mason is paid it's a good thing to have
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJul 2, 2026
Good.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Blackie
Site Experience FeedbackJul 2, 2026
Just fine, thank you.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJul 2, 2026
It was Ok!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJul 2, 2026
So far a great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Moorishking7
Site Experience FeedbackJul 2, 2026
Very satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hymdog
Site Experience FeedbackJul 2, 2026
Everything went well
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
nick
Site Experience FeedbackJul 2, 2026
good so far
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 2, 2026
Love this website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
marc
Site Experience FeedbackJul 2, 2026
thanks
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
None
Site Experience FeedbackJul 2, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Roger
Site Experience FeedbackJul 1, 2026
I got what I wanted for a great price. i know quality things are better to purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jennijo
Post-Delivery FeedbackJul 1, 2026
Everything was great they just don’t fit right
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Ed
Site Experience FeedbackJul 1, 2026
None
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Fay girl
Site Experience FeedbackJul 1, 2026
Able to pay monthly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Smokey
Site Experience FeedbackJul 1, 2026
Quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jebbie
Site Experience FeedbackJul 1, 2026
Can't understand why companies restrict shoe widths with popular styles and underutilized colors
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shoppinqueen
Site Experience FeedbackJul 1, 2026
It was a good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 1, 2026
Been using for years.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 1, 2026
Haven't been approved, ask later.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Fred in cincinnati
Site Experience FeedbackJul 1, 2026
Simple, convenient. I love it.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Me
Site Experience FeedbackJul 1, 2026
Was a little disappointed with some selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 1, 2026
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mary
Site Experience FeedbackJul 1, 2026
Had no problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 1, 2026
No tuve ningún inconveniente. Gracias or preguntar.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
chico
Site Experience FeedbackJul 1, 2026
i found a cologne i had long time ago i got it liked that yoou had it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lee
Site Experience FeedbackJul 1, 2026
Outstanding
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nay-Nay
Site Experience FeedbackJul 1, 2026
Awesome the first time I’ve ever heard of his website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Adrian
Site Experience FeedbackJul 1, 2026
It was easy to use & convenient I liked it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 1, 2026
Things went well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joystick
Post-Delivery FeedbackJul 1, 2026
I have made several purchases from Mason Easy-Pay and the service has been excellent. I get my orders on time prices are very reasonable and product quality is very good. My one negative comment is the more popular products aren't available in the larger sizes and widths.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Roz
Post-Delivery FeedbackJul 1, 2026
I showed my friends the shoes I bought
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: N/A
Stephanie
Site Experience FeedbackJul 1, 2026
Introduced via another online shopping site
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Son-Son
Site Experience FeedbackJun 30, 2026
The site was good as far as selecting it was just glitching when you selected to continue to the next page
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Handy4563
Site Experience FeedbackJun 30, 2026
I was sent free shipping for birthday but will not let me use it
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Muslimmom03
Site Experience FeedbackJun 30, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TingleToe
Site Experience FeedbackJun 30, 2026
No comment
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 30, 2026
Yes i would tell my friends to order from yous. Easy payments. Good customer service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
nattyb
Site Experience FeedbackJun 30, 2026
a very satisfied customer
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Corkey
Site Experience FeedbackJun 30, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10