Maryland Square Customer Reviews
Maryland Square holds a 9.1/10 overall rating and 1,271 verified post-delivery reviews on Bizrate.
Maryland Square Rating
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Learn more about reviewsOverall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 84% | 87% |
 Neutral | 8% | 6% |
 Negative | 7% | 7% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 79% |
Neutral | 15% | 16% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.5 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for Maryland Square
Showing 1 - 50 of 9,036
Anne
Post-Delivery FeedbackAug 13, 2026
It was easy to order on Maryland Square. The screens were clear and the process was consistent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
Dolley
Post-Delivery FeedbackAug 13, 2026
Sizing and quality seem a bit off. I have purchased a few pairs previously, they were great, very comfortable. Purchased two pair this time but only one fits well. I will use/wear the other around the house. These new shoes don't feel as supportive and bouncy.
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: N/A
- Customer Support: 8
Online Shopper
Post-Delivery FeedbackAug 13, 2026
My order arrived promptly. One of the pairs of shoes I ordered fit well but my favorite, unfortunately, was too big. Because of the problems I have with my foot, I was sure a smaller size would not work. Very disappointed, but happy with my other purchase. Thank you. Every purchase has been of best quality merchandise and prompt and courteous service.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 9
Nooneuno
Post-Delivery FeedbackAug 12, 2026
Quick easy purchase
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Lilac
Post-Delivery FeedbackAug 12, 2026
Needed a shoe to accommodate a foot problem. Found exactly what I wanted on sale.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 12, 2026
I wish you could find more AAA, slim shoes. I have a very narrow foot & can’t find shoes. You do have Vaneli but they always say they don’t have any whenever I try to order them.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: N/A
Susie Cue
Post-Delivery FeedbackAug 11, 2026
Nice sandals and very comfortable. The only issue is that the medium width is a little loose on my feet but is tolerable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 11, 2026
shoes were too large. I was not happy about having to pay for shipping both ways, it cost me $18 and I still don't have any shoes
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 11, 2026
do not offer variety of shoe brands offering slim width unless willing to spend $200; do recommend if individual looking for medium to wide widths Contacted customer service to verify receiving my order as did not receive any email confirmation
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: 9
BB
Post-Delivery FeedbackAug 11, 2026
i have a hard time finding shoes and maryland square has always been my go to store for shoes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Toodlebug
Post-Delivery FeedbackAug 10, 2026
This was my first time purchasing from Maryland square. I found ordering. ,it easy. I was familiar with the product and was pleased to find that it was available in my size and width, something that is not always available.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
CarC
Post-Delivery FeedbackAug 10, 2026
I love that I can order shoes without any fuss. I just wish the manufacturers would produce 10-1/2 wide. I have to order size 11 and even some of those are not wide enough. I'm 79, and my feet have been carrying my weight, widening my feet over time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 10, 2026
It was all good. A repeat purchase so I knew exactly what I wanted.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Claudia
Post-Delivery FeedbackAug 10, 2026
I have large feet and can't purchase shoes locally. I have to order on line. i wear 12W. I am almost 6' tall. I wish there was a larger selection of dress shoes in my size.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
DAM
Post-Delivery FeedbackAug 9, 2026
I purchased two pairs of shoes in a size 9 narrow. Because a narrow width is hard to find, I purchased identical shoes in different colors. BOTH shoes were very wide in spite of the shoes being labeled a narrow width. I will no longer be ordering shoes without trying them on at a physical store.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 5
- On Time Delivery: 9
- Customer Support: 7
Texas Barb
Post-Delivery FeedbackAug 9, 2026
These shoes were at a great price when I bought them. However, they did not fit/
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 9, 2026
Good prices and items as discribe.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
gailc
Post-Delivery FeedbackAug 8, 2026
I wish ALL the pictures in the catalog showed the toe shape of each shoe. The toe was a little square - not my first choice. It did fit well.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 8, 2026
I like the shoes I ordered, but the selection of AAA is not as good as I need.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Becky
Post-Delivery FeedbackAug 7, 2026
I recommend Maryland-Square highly because it is the only place that I can buy shoes that are narrow. Even the stores in a larger nearby town do not carry narrow width shoes. I rely on the company for almost all of my shoe purchases.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 7, 2026
I find it difficult to have the various (brands) shoes that may or may not fit comfortly. Currently, the two I am interested in only come in M size, but I need W shoes. i do appreciate your customer service... excellent!
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 7, 2026
I’ve used you for years with no complaints. I can always find shoes in narrow width.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 7, 2026
I was not happy with paying for postage to receive the shoes AND paying for return. I would not have returned them if the guality had be satisfactory.
- Overall Rating: 1
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
- On Time Delivery: 9
- Customer Support: 3
Love Shoes
Post-Delivery FeedbackAug 6, 2026
3of4sandals fit very well! One was too big even though it states it is my size. I am really bummed about it because I need this pair, and I don’t want to have to pay to exchange them. That is a ridiculous policy. I love this shoe.! These new Array sandals which were on sale are very, very comfortable! Thank you for the sale price!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 9
Harr
Post-Delivery FeedbackAug 6, 2026
I am so thankful some places actually sell extra wides. They are next to impossible to find anywhere else.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 8
RJM
Post-Delivery FeedbackAug 6, 2026
Maryland-Square is my favorite place to purchase my shoes. I wear a 12 Narrow and they are hard to find. My purchase was delivered on time and I am never disappointed with their products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Deb
Post-Delivery FeedbackAug 6, 2026
I l
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Dog Mom
Post-Delivery FeedbackAug 6, 2026
Good service. I've bought Hoka's before and they are a great shoe. This outlet seems to have colors that I can't find other places.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 5, 2026
I have to return the shoes for a smaller size
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 5, 2026
Anyone with wide feet will find a fit on your site.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 4, 2026
My first order I was disappointed that two pairs of shoes were no longer available. The second order I got all Four pairs that I ordered. So far I am satisfied with the fit if they don’t stretch after they are worn for a while.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 3, 2026
It's the only time I have ordered shoes and they fit perfectly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 3, 2026
I have hard to find size- narrow
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Rosemary
Post-Delivery FeedbackAug 3, 2026
I purchased 6 pairs of shoes on sale. Maryland Square has a great selection of footwear that come in Wide width.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackAug 3, 2026
I tried to call, but the wait time was too long. My promo code from the catalog was refused, even though the catalog said good until Aug 23. My problem was I wished to call but couldn't. I did want the shoes so here is my online order.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
ACCOUNTS
Site Experience FeedbackAug 3, 2026
Good. I wanted to set up an account and had to look for it
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 3, 2026
Pretty easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 2, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Mamaw
Site Experience FeedbackAug 2, 2026
It was an ok experience!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
MAJ
Site Experience FeedbackAug 2, 2026
Disappointed in the actual availability of 11 EE sneakers, had just received the catalogue and ordered the next day - very slim selection compared to what was advertised.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
SandiC
Site Experience FeedbackAug 2, 2026
Had great experience, looking for extra narrow shoes, which are difficult to find on sale
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Judy
Site Experience FeedbackAug 2, 2026
Website was good. I’m hard to fit so glad I could find my size in most. Survey is too long
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Betty
Site Experience FeedbackAug 2, 2026
Trouble with payment method
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 2, 2026
I shop here because you have wide sizes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marge
Site Experience FeedbackAug 2, 2026
It is easy to understand and mannage
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
quiltedcat
Site Experience FeedbackAug 2, 2026
Website was easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Christine
Site Experience FeedbackAug 2, 2026
Could only find close out styles when searching online. Used the catalog site to find my desired style. Would have preferred not to have to hunt for this.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackAug 2, 2026
You are one of the only place I can find shoes for my narrow feet. I wish there were more choices
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Christine
Post-Delivery FeedbackAug 2, 2026
Maryland Square is GREAT!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackAug 2, 2026
always good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10