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Maryland Square Reviews - 10,728 Review - 9.1/10

Dec 3, 2024
At Maryland Square, you'll find shoes in a full range of sizes (4-14) and widths (AAAA-EEEE) in the latest trends from brands you trust. They bring you the latest styles in contemporary footwear to complement their extensive selection of classically styled shoes. Maryland Square also has a selection of handbags and accessories to complete your wardrobe.

Maryland Square Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.3 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.4 /10
Product Met Expectations8.9 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.4 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%82%

Neutral

13%14%

Negative

4%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.5 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

8.8 out of 10

Recent Reviews for Maryland Square

Showing 61 - 80 of 10,728

Shirl

Site Experience Feedback

Dec 01, 2024

Good

Happy Feet

Site Experience Feedback

Dec 01, 2024

My shoes are on backorder. No coupons available for these shoes. Otherwise, no problems.

BJ, but would prefer you not publish my comment,

Site Experience Feedback

Dec 01, 2024

I tried to order these two pairs under another sales promotion code but that didn't work. Today I found this new promotion code and it was a better deal than yesterday's! And the code was accepted with no problem! Thank you!

Online Shopper

Site Experience Feedback

Dec 01, 2024

None

skinny feet.

Site Experience Feedback

Dec 01, 2024

I have shop by width because I have trouble finding narrow shoes and must buy on-line. I prefer a well-made shoe, all leather, not made in China, but sometimes I have to settle for something of lesser quality to keep from going barefoot. I know that the shoe I ordered will not have a long life because of the material that the sole is made of. I am replacing a shoe that had been at a repairman's place since March because he is ill. I am settling know that I will have to replace this shoe, not repair it when the time comes.

Wonder

Site Experience Feedback

Dec 01, 2024

Check out is too confusing, free shipping was not allowed. Does that only come with an account? Promo code was not allowed

Hannah

Site Experience Feedback

Dec 01, 2024

Went well

Online Shopper

Site Experience Feedback

Dec 01, 2024

good

Online Shopper

Site Experience Feedback

Dec 01, 2024

Would like better shipping both ways.

Ellie

Site Experience Feedback

Dec 01, 2024

It was great

Online Shopper

Site Experience Feedback

Dec 01, 2024

Discount and shipping code discounts fro, mailers did not work. False advertising

BigMomma

Site Experience Feedback

Dec 01, 2024

Coupon code didnt work because of the brand i was ordering. quite disappointing and misleading on catalog.

N A H

Site Experience Feedback

Nov 13, 2024

Interaction was fine. Nothing out of the ordinary.

Online Shopper

Site Experience Feedback

Dec 01, 2024

Everything was fine. You have a large selection.

Venezia

Site Experience Feedback

Dec 01, 2024

Good choices as I have a wide foot. However, discount only applied to one pair of shoes and I ordered two pairs.

KAM

Post-Delivery Feedback

Dec 01, 2024

I wear a narrow shoe, no longer carried by any department or shoe stores. If it weren't for Maryland Square, I would have nowhere to buy shoes. I've been pleased for over 40 years with their numerous brands and the great customer service. Thank you.

moni

Site Experience Feedback

Dec 01, 2024

Your website is very easy to navigate and the process only takes a few minutes.

wheelady

Site Experience Feedback

Nov 22, 2024

I shop at Maryland Square because they carry wide width shoes


Post-Delivery Feedback

Dec 01, 2024

I love MARYYLAND SQUARE SHOES BECAUSE THEY HAVE A GREAT SELECTION AND CARRY WIDE WIDTHS.

C.J.

Site Experience Feedback

Dec 01, 2024

I find shopping at Maryland Square to be easy and straight-forward. I am usually extremely pleased with the products that I purchase from this site.

Betty S.

Site Experience Feedback

Dec 01, 2024

No problems today, everything accepted