Lone Star Western Decor Customer Reviews
Lone Star Western Decor holds a 9.3/10 overall rating and 1,065 verified post-delivery reviews on Bizrate.
Lone Star Western Decor Rating
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4 years
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 84% |
 Neutral | 7% | 8% |
 Negative | 6% | 8% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
7.1 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 90% | 92% |
Neutral | 7% | 6% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Lone Star Western Decor
Showing 1 - 50 of 4,292
Cowgirl!
Post-Delivery FeedbackSep 13, 2026
I am a bit disappointed with the color. The red is more deep burgundy than red. Other than that, it seems to be good quality and was delivered in a timely manner.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Happy customer
Post-Delivery FeedbackSep 13, 2026
I really liked the lights I had ordered. Upon arrival one of them was broken. I did feel the glass was too fragile and made arrangements to return them. It was easily done and I will expect a full refund soon. I had received a shower curtain a couple of months ago and really love it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Nanaevon
Site Experience FeedbackSep 13, 2026
Easy ordering process. The lamps ordered looked to have quality.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MSR
Post-Delivery FeedbackSep 13, 2026
Not only am I very satisfied with the items ordered, I am also very impressed with the customer service. There was immediate response when I informed them about a broken item. The issue was solved in a fast, friendly and professional manner. It was a good experience and I will continue ordering from LoneStar.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
RH
Post-Delivery FeedbackSep 13, 2026
Excellent quality of products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Cowgirl
Site Experience FeedbackSep 12, 2026
Easy to use website. Quality products Customer service is awesome
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Sharon
Post-Delivery FeedbackSep 12, 2026
Very nice products hard to find in my area. Good quality- great selections.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 7
Matt
Site Experience FeedbackSep 12, 2026
Check back after delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Moby
Site Experience FeedbackSep 12, 2026
I wish you had more items under the price of $10
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Magnifico
Site Experience FeedbackSep 11, 2026
Very smooth
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Nick
Post-Delivery FeedbackSep 11, 2026
I purchased the western cowboy pic, T print seemed quite dark, but I’ve displayed it with a gallery light and it brings out more of the details. Thanks
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Dave
Post-Delivery FeedbackSep 10, 2026
This review is related to a decorative pillow we ordered that matched a bedding set we ordered a couple weeks earlier. The pillow quality is cheap looking and uninspired. It’s a bummer because we love the bedding set, why couldn’t the pillow quality at least match the bedding set. Not worth the hassle to return the pillow, but it was a let down. I’d tell a friend the quilt bedding was great, the decorative pillows are a let down, don’t waste the money.
- Overall Rating: 5
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Granna
Post-Delivery FeedbackSep 9, 2026
All of the items ordered were great quality. Everything looks great in our home! Fast shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Txcowgurl
Post-Delivery FeedbackSep 9, 2026
Yet again another impeccable order, everything was as described and arrived extremely fast and the packaging was superb. I’m a regular and repeat customer and will continue to be.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Katie
Site Experience FeedbackSep 9, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dre
Post-Delivery FeedbackSep 9, 2026
The products are of the highest quality and the pictures do them no justice. I loved every single piece, and spent just under 1K for a ton of items. Loved your sale items also.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Upscale shopper
Post-Delivery FeedbackSep 9, 2026
I’ve placed several orders with Lone Star recently. From very expensive metal artwork, small decor items, and bedding. Everything has exceeded my expectations. I highly recommend them and will be purchasing additional items myself in the near future. Lonestar is wonderful!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Tee
Post-Delivery FeedbackSep 9, 2026
I told her about the wonderful products I saw in the catalog that came with my order....she can't wait to see it!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
BuffaloWoman
Post-Delivery FeedbackSep 8, 2026
Slow shipping but otherwise great pdts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: 10
Raizy
Post-Delivery FeedbackSep 8, 2026
This time I bought a bed border from LoneStar. Once again it arrived promptly and exceded my expectations. I love the style and the quality! I'm a repeat customer of many years.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jody
Site Experience FeedbackSep 8, 2026
I like western items and anything horses.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JJ
Site Experience FeedbackSep 8, 2026
I have been looking at the baskets and found the pillows do decided to order since I get free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 8, 2026
Nice selection of unique decor!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Pat
Site Experience FeedbackSep 8, 2026
I have been looking for a southwestern bed set at a reasonable price for several years. I was so happy to fine one on your site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
David B
Site Experience FeedbackSep 8, 2026
I have made a number of porches in the last two months I have been very pleased with each one
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KD
Post-Delivery FeedbackSep 8, 2026
Everything was absolutely amazing!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Gorillazoo
Site Experience FeedbackSep 7, 2026
Loved the sale, but what I really wanted was out of stock. You should have an option to be notified when back in stock.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 7, 2026
I like it. Looks like the picture in the catalog.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 7, 2026
I love the products I chose and combined a couple of themes to finish my project. My only issue with the delivery was the packaging did not quite withstand having other boxes on top of it so it was a little bent when it arrived and so were the items inside. I was able to flatten them out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
VSR
Site Experience FeedbackSep 7, 2026
All good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Tilly T
Post-Delivery FeedbackSep 7, 2026
This is my 2nd quilt and I've bought one comforter. My comforter and 1st quilt have held up beautiful, wash after wash they still look great after about 3 years. I'm positive this quilt will hold up just as well, very nice quilt.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 7, 2026
No problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
TexasCorgiGirl
Post-Delivery FeedbackSep 7, 2026
I am very pleased with my purcase from LoneStar. Everything I ordered looked as good or better than the pictures showed. So far Ive placed two orders and will order more as money allows.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 7, 2026
I guess I should have bought a king size because my queen size barely covers my mattress.
- Overall Rating: 5
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Carm
Post-Delivery FeedbackSep 7, 2026
Excellent product!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
Online Shopper
Post-Delivery FeedbackSep 6, 2026
Ordered antique white got natural wood
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
- On Time Delivery: 10
- Customer Support: 5
Online Shopper
Post-Delivery FeedbackSep 6, 2026
Love the product, will order again. Survey asks too many personal questions.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Blondie
Site Experience FeedbackSep 6, 2026
My experience was good ! It was my first time to order on line it was easier than I thought it would be. I love lonestar selections they have to offer!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
angel
Post-Delivery FeedbackSep 6, 2026
Nice mirror.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 9
Online Shopper
Post-Delivery FeedbackSep 6, 2026
The service is always great but the product (Longhorn Brass Cabinet Pulls) didn’t come with a template for the holes which is disappointing considering the cost and that it’s standard practice. Not the shops fault, but seems like an easy thing to provide.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
CowgirlDonna
Site Experience FeedbackSep 6, 2026
My shopping experience was wonderful! I will recomend Lone Star Western Decor to my friends!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
B.Allen
Post-Delivery FeedbackSep 6, 2026
We have ordered from LoneStar many times. We have never had anything but great experiences. We love your store and will contiton purchase.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Abby
Post-Delivery FeedbackSep 6, 2026
The products, a mirror and a toilet tissue holder, were of higher quality than I expected! There a several more products I can’t wait to order. Most everything seems priced well, but the area rugs seem too expensive even at sale prices. However they are unique and I'm wishing for one!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Mack
Post-Delivery FeedbackSep 6, 2026
Much smaller than expected
- Overall Rating: 10
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackSep 5, 2026
Always happy with svc i recieve
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 5, 2026
The item is of poor quality
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 5, 2026
Seems to be a quality product with improved thickness compared to past purchases
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Blue Deer
Site Experience FeedbackSep 4, 2026
Good saved items / ordered / applied coupons when promo code offered/ saved some for purchase at a different return to eebsite
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bree
Site Experience FeedbackSep 4, 2026
Overall satisfactory. Some items can be a bite pricey but selection and quality are top notch.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Sedonagal
Post-Delivery FeedbackSep 4, 2026
Great selection and timely delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A