Lone Star Western Decor Customer Reviews
Lone Star Western Decor holds a 9.2/10 overall rating and 1,165 verified post-delivery reviews on Bizrate.
Lone Star Western Decor Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
4 years
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 83% | 86% |
 Neutral | 9% | 6% |
 Negative | 8% | 8% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
6.5 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 89% | 87% |
Neutral | 8% | 10% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.6 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Lone Star Western Decor
Showing 1 - 50 of 3,993
Billiekid
Site Experience FeedbackNov 8, 2026
Website is easy to use. Sometimes almost too many choices to sort through, but they are nice to look through.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Munchkin
Site Experience FeedbackNov 8, 2026
It was fun looking at your site, you have alot of great things
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
checon
Site Experience FeedbackNov 8, 2026
i do not want the texas flag what ever it is. I see no way to rid the order of it. I would just not order the lovely cup and not have to pay for the tacky thing.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackNov 8, 2026
I’m in love with Lonestar
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Native
Site Experience FeedbackNov 8, 2026
Website is difficult to get around but I kept trying. Your products are worth the effort.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Nipper.
Site Experience FeedbackNov 8, 2026
I have ridden horses for 40 years in 3 states. Mainly QH's but now I own a 25 year old Paso Fino called Cisco. I enjoy your products the quality and the sales!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DJH
Post-Delivery FeedbackNov 8, 2026
I got no response from customer service when I noticed there was free shipping over $100 purchase and I didn’t receive it.
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 5
Dianne
Post-Delivery FeedbackNov 8, 2026
I purchased two of your Red Sun chair pads for the end chairs to our dining room table set. They arrived quickly and are beautiful, and just as pictured on your website. They are of very high quality, comfortable, and I expect them to wear very well. I'm glad I purchased them through LoneStar, as finding chair pads in a Southwest design is nearly impossible. But, I found them at your store! We have purchased other items from you in the past and have always been completely satisfied. Thank You!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Pops
Post-Delivery FeedbackNov 7, 2026
Loved the stuff we ordered. We were wanting another bed spread, but it was unavailable. so we went with the one we got. Very pleased with our putchase and look forward to ordering again. Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
B
Site Experience FeedbackNov 7, 2026
Don’t like surveys
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
MMM
Site Experience FeedbackNov 7, 2026
I like many of the beautiful items you offer. I was excited to see items that I like on sale.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
hunter
Site Experience FeedbackNov 7, 2026
Great Experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Evie
Post-Delivery FeedbackNov 7, 2026
Wanted the comforter I ordered at the beginning only to be told it had been discontinued so why was it still offered on line
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 5
Online Shopper
Site Experience FeedbackNov 6, 2026
I love everything Lone Star Western Decor has. Love their website and the catalog I receive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 6, 2026
Love the selections.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Teddy Boo
Post-Delivery FeedbackNov 6, 2026
They didn’t put it in a plastic bag. It was just put in a cardboard box and left in the rain so it got a little wet.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 8
Jerry
Post-Delivery FeedbackNov 6, 2026
We are pleased with this purchase, would deal with Lone Star again, would reccomend to friends.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
BMick
Site Experience FeedbackNov 6, 2026
Quick and easy to find exactly what I was interested in. Items here have always been of high quality. Been customer for years
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CCH
Post-Delivery FeedbackNov 6, 2026
Very happy with my recent order of 2 desert metal sculptures.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
kathy
Site Experience FeedbackNov 5, 2026
I was surprised to see items online that I have never seen in your catalogs/mailers.Ordering was easy. I have been a customer of Lone Star Western for several years now and have enjoyed many beautiful items purchased from you, including rugs, bedspreads, towels, and artwork
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackNov 5, 2026
Very satisfied. Will order again.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 9
Online Shopper
Site Experience FeedbackNov 5, 2026
ok
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Bearandy
Site Experience FeedbackNov 5, 2026
Love designs you offer just what we are looking for. Hope the colors go with my walls. Love getting free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 5, 2026
He loves the hat rack I got him last time needed another one got too many hats worked perfectly
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Colleen
Post-Delivery FeedbackNov 4, 2026
I like the product but very disappointed that they did not do a better job of matching size of the two sconces. I know they say there is variation but I am sure they could have done much better picking two more similar in size.
- Overall Rating: 4
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 7
Roxie
Site Experience FeedbackNov 4, 2026
Perfect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 4, 2026
Love your products, share my order magazine with friends and family.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 9
Sistlg
Post-Delivery FeedbackNov 4, 2026
the pillow i bought is made lovely but the pillow inside is very flat and doesnt even fill the outer material. its been three days and pillow still hasnt fluffed up.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Wingo
Site Experience FeedbackNov 4, 2026
It was very easy to locate and buy the items I wanted.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackNov 4, 2026
Layout of merchandise displayed was well done!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dee
Post-Delivery FeedbackNov 4, 2026
Always a go to when wanting to purchase western style products. Exceeds expectations of quality and purchase ease.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Jeanne Burridge
Site Experience FeedbackNov 3, 2026
I have had a good experience calling in and ordering as well as ordering on-line. Staff are very caring and friendly I have spoken to.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DiDi
Post-Delivery FeedbackNov 3, 2026
Quality, texture, color and was better than I anticipated! Can’t wait to warm up my windows.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
MaryScholar
Site Experience FeedbackNov 3, 2026
The colors and design of the doormat caught my artist’s eye. We have had flooding rains for more than a week.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Tripp
Site Experience FeedbackNov 3, 2026
i loved it it was a great product selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sissy
Site Experience FeedbackNov 3, 2026
Love your items. So easy to pay, but very expensive.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackNov 3, 2026
Gorgeously patterned bedside rugs-- perfect for a new Craftsman-style room-- came today. Beautiful and practical. 2 problems-- the packaging was awful to get into- too tight, too many layers. And. The rugs were rolled backwards!-instead of right side out, the wrong side was out. We re-rolled them so that they will lie flat in a couple days.
- Overall Rating: 9
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Rock Ranch Lady
Post-Delivery FeedbackNov 3, 2026
I have to admit that I was looking for a 50th wedding anniversary for a Montana couple. I was trying to stay away from all Texas decorations. I finally decided on the horse shoe quilt. Thanks, Rock Ranch Lady.
- Overall Rating: N/A
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 8
Dancelover
Site Experience FeedbackNov 2, 2026
It is very easy to shop on your site. It is very user friendly.,
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Melinda
Site Experience FeedbackNov 2, 2026
bought this gift for my daughter
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lou
Post-Delivery FeedbackNov 2, 2026
I made this purchase as a gift and have not opened the package although I can see it. I can tell it is of good quality and weight. I am sure the receiver will be thrilled with it. It weighs substantially more than a similar item I purchased elsewhere.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Cowhide Pillows
Post-Delivery FeedbackNov 2, 2026
I am not impressed with your return policy.
- Overall Rating: 5
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 8
Samantha L.
Site Experience FeedbackNov 2, 2026
The website was pleasant and easy to navigate. I was very pleased with the quality of my last order. I had ordered one of the canyon quilt sets for my queen bed. I am upgrading to a king sized mattress and am very happy to re-order the king sized version. The sale made me even more quick to buy again.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Shawnabelle
Post-Delivery FeedbackNov 2, 2026
I finally found the place that could do my turquoise lamp shade in genuine rawhide. I've been wanting these for my lamps for years. They turned out exactly like I was hoping they would. Just the best!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
SusieQ
Post-Delivery FeedbackNov 2, 2026
I really like the hat rack. I thought it was one you could mount on a wall but it was an over the door. It is fine that way though.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
JOJO
Post-Delivery FeedbackNov 2, 2026
Been looking at these items for a long time. So happy with them. Also happy Lone Star located in Oklahoma. Very satisfied!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Rodeowife
Site Experience FeedbackNov 1, 2026
Super easy to find what I was looking for! Quick and easy check out as well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Squiggy
Post-Delivery FeedbackNov 1, 2026
All things came very quickly; replaced the one broken bowl in a matter of days. Very professional staff and responses. Bedding very high quality as well as chinese metal welcome sign and indian lantern.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Disappointed
Post-Delivery FeedbackNov 1, 2026
The bedspread was not what I expected. The brown color was too dark, the size was not a true queen size and the thickness was way too thin.
- Overall Rating: 2
- Would Shop Here Again: 2
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Susie
Post-Delivery FeedbackNov 1, 2026
I was thrilled with the patch work bedspread. It fits perfectly and looks great. If the opportunity arises, I would recommend Lone Star Decor to a family member or friend.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 8