Lone Star Western Decor Customer Reviews
Lone Star Western Decor holds a 9.2/10 overall rating and 1,083 verified post-delivery reviews on Bizrate.
Lone Star Western Decor Rating
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4 years
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Learn more about reviewsOverall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 85% | 80% |
 Neutral | 8% | 10% |
 Negative | 7% | 9% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
6.9 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 90% | 90% |
Neutral | 7% | 7% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.6 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Lone Star Western Decor
Showing 1 - 50 of 4,250
Online Shopper
Site Experience FeedbackSep 20, 2026
Keeping my order active before I submitted
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KerryLee
Post-Delivery FeedbackSep 20, 2026
I love the quality and prices, as well as selection. Line Star Western Decor is first place I look when need something country western.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Nanny Goat
Post-Delivery FeedbackSep 20, 2026
The tasseled medallion on the two pocket pillows that I just received are sewn on upside down. At this price point I expected better. Way better.
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Texas
Site Experience FeedbackSep 20, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 20, 2026
I bought lamps. Actually 4 lamps. I love them
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Cowgirl
Site Experience FeedbackSep 19, 2026
It was ok
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Kathy
Post-Delivery FeedbackSep 19, 2026
Recieved some rugs and a throw and all are beautiful, good quality and I love them+
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 8
sp
Site Experience FeedbackSep 19, 2026
always have a gift idea for any occasion
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
boo
Site Experience FeedbackSep 19, 2026
Website very easy to use and purchas process was OK.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackSep 19, 2026
Have not got my order on backorder
- Overall Rating: 1
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
beezzz24
Post-Delivery FeedbackSep 19, 2026
Lone Star is a great place to shop for Souhwestern Style bedding, kitchen accessories, bathroom accessories, and living room. I like to take advantage of the sales that they have time to time. I have always been very happy with all of my purchases from Lone Star! It is the first place I go to find accessories for my home, which is entirely decorated in the Southwest style. Thank you Lone Star for having just what I need for my home! Sincerely, Linda Gray
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackSep 19, 2026
I was slightly disappointed with the fabric of the two pillows. For the cost, feel a little cheap. I really only wanted the dream catcher pillow but had to buy both. The king sham blew me away in all the best ways possible!!!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 19, 2026
Some items are to pricey for me
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackSep 19, 2026
My experience was fine until this survey and more specifically the woke gender nonsense. Perhaps I spent my money with the wrong company.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackSep 19, 2026
Quick and easy
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
JohnO
Post-Delivery FeedbackSep 19, 2026
My gal Loved the horse and girl statue!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Love NM
Post-Delivery FeedbackSep 18, 2026
Outstanding items and purchase experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Cphillips
Site Experience FeedbackSep 18, 2026
I have purchased several items from LoneStar and 150% satisfied with everything that I have ever ordered
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pam
Site Experience FeedbackSep 18, 2026
I purchased this exact item about two years ago. Most of which it was stored until we finished our remodel. Since then it has frayed quite a bit. I tried calling and speaking to a manager. The gal on the phone was uncooperative so I asked to speak to her supervisor. She said she would have her call me back and never called me back. I am repurchasing another one because I did my whole bedroom/remodel around this specific bedspread. So having an additional hundred dollars off on this purchase would be well worth my troubles and time I have taken.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BHUM
Post-Delivery FeedbackSep 17, 2026
Lone Star offers many beautiful products. We have purchased before. I thought it took too long to receive. We purchased a small bed pillow with a beautiful scene of horses (in the catalog). The pillow we received looked washed out and VERY cheap. I plan to return it next and will now have to pay EXTRA to the pillow we purchased. Maybe if you notified me that I did NOT have to return it , I would take it to our local thrift shop.Somebody may want it for a few dollars. Please respond to my survey. Thank you B Hum
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 17, 2026
I send pictures of all my art pieces to family and friends.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Taz
Site Experience FeedbackSep 17, 2026
went very smooth
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jane
Post-Delivery FeedbackSep 17, 2026
Prompt delivery, excellent product; perfect colors and size
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackSep 17, 2026
The hand towels were very nice but I believe they were too expensive. I also was surprised when they came in a squished up plastic shipping bag.
- Overall Rating: 9
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
- On Time Delivery: 5
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 17, 2026
Very unhappy with the product. The hand towels are not absorbent at all. When you were wiping a dish, it just sort of smear the water. It picks up some, but not enough, especially for the price. I'm not returning because I do not have the packaging and I have washed them already.
- Overall Rating: 8
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: 7
Kakalina
Post-Delivery FeedbackSep 17, 2026
I placed my first order with Lone Star and the experience was excellent - everything went smoothly and the bedding was even better and prettier then I expected.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Pencleaneetoo
Site Experience FeedbackSep 17, 2026
Was shopping for a shower curtain
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 16, 2026
The craftsmanship in the painted horses and the silver cowboy hat can dish look like third graders did it not a company very dissatisfied you can forward this if you like🇺🇸
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: 5
Online Shopper
Post-Delivery FeedbackSep 16, 2026
The mailing process is horrible! It takes weeks to get anything delivered!!! You think an online company would have a top priority of getting items to you within a week especially with the competition that does just that
- Overall Rating: 3
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 5
Tia Mary
Post-Delivery FeedbackSep 16, 2026
Yes everything went fine. Only thing disappointing was the size of the horses
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Glass girl
Post-Delivery FeedbackSep 16, 2026
I usually love the products from Lone Star Decor . I bought a lamp and it was damaged in shipping. Very disappointing.
- Overall Rating: 6
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 6
Sonny
Post-Delivery FeedbackSep 16, 2026
One of the items was just as expected. The other one looked garish upon arrival and didn’t have all the 3-D as it appeared in the catalog. I just don’t like it.
- Overall Rating: 5
- Would Shop Here Again: 3
- Likelihood To Recommend: 5
- On Time Delivery: N/A
- Customer Support: 5
VLB
Post-Delivery FeedbackSep 16, 2026
Beautiful Bedspread. Nice quality, fair price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Kate
Post-Delivery FeedbackSep 16, 2026
High quality on most. Sometimes hard to tell unless you have your hands on it. I bought a rug a few months ago and returned it. It was not what I had thought it would be. I just got the lamp with the leather look and it is so beautiful in my house. Thinking I will get another 😊
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Love it!
Post-Delivery FeedbackSep 16, 2026
I love this chair! It was easy to assemble and it’s sturdy. I may be getting another one to match!!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 16, 2026
Needed a new rug for the living room that was washable
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Doc Nelson
Site Experience FeedbackSep 15, 2026
Very easy to find what I was looking for fast and easy way to shop. I think I’ll come back and shop for more. Need a good deal on a turquoise lamp, though these are a little high.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackSep 15, 2026
Very easy to order and when received so far has been as expected.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Judy
Post-Delivery FeedbackSep 15, 2026
I love the pops of colors on the cactus in the background. I feel washing would remain colori-fast. The sheets seem so expensive.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Online Shopper
Site Experience FeedbackSep 15, 2026
I could not tell if my order had gone through.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dutton n Stetson
Post-Delivery FeedbackSep 15, 2026
I got the towel bar that attaches to door...the STAR ON THE RIGHT SIDE...GRR I GLUED IT...POOR QUALITY...
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 8
Kam
Post-Delivery FeedbackSep 15, 2026
I was pleasantly surprised by how fast my order got here to my house!! Came in4 days! Wrapped well- items are great- heavy and good quality- cute and doing thier job! Cant wait to get to show off these artistic paper towel holders!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Perdido Billy
Post-Delivery FeedbackSep 15, 2026
Coolest selection of products I've ever seen. Good prices, great value, quick responses, and wonderful product quality. I'm really very happy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
The Lone Ranger
Post-Delivery FeedbackSep 15, 2026
I think the Cowboy life is the best. Best attitude on life. Changing my dull ,nervous life for some comfort and relaxation. Trying to leave the city ,neighborhood life cause it basically sucks. I see Freedom and love in the country communities. Unlike where I live. Been here 20 years and dont know my neighbors.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Bizzymom
Post-Delivery FeedbackSep 15, 2026
I love the product selection and am happy with my items. The precess would be improved if the shipping time were estimated at check out instead of having to wait for a tracking number after it is shipped. Thanks!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: N/A
Nina
Post-Delivery FeedbackSep 14, 2026
Beautiful stained glass windows! They were on time and they arrived very well packed! They were perfect there was no damage at all. I have ordered from Lone Star for many years and have a lot of nice things in my house from Lone Star. I am very happy with this order and I have been very happy with my orders in the past. I don't think I have ever returned anything. I've always been satisfied with the customer service, the products, and the prices. I would recommend them to anyone and I definitely will be ordering from them again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
McCandy
Site Experience FeedbackSep 14, 2026
Overall interaction was good. Website glitched once, but refreshed when I went back.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Csmiz
Post-Delivery FeedbackSep 14, 2026
The blanket is quality weave, weight, and design. My only problem is the color. Online it is RED, scarlett / brick, my colors for my bedroom. The blanket i just received is more dark raspberry! Quandry. Lovely piece, if only less pink. Thanks
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 9
J.R.
Site Experience FeedbackSep 14, 2026
Everything went smoothly with my shopping and order checkout.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 14, 2026
I like the bedding outfits that include matching curtains.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10