Lone Star Western Decor Customer Reviews
Lone Star Western Decor holds a 9.2/10 overall rating and 1,168 verified post-delivery reviews on Bizrate.
Lone Star Western Decor Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
4 years
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Learn more about reviewsOverall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 83% | 86% |
 Neutral | 9% | 7% |
 Negative | 8% | 7% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
6.5 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 90% | 89% |
Neutral | 8% | 9% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.6 out of 10
Shipping Charges
Satisfaction with shipping charges
8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Lone Star Western Decor
Showing 1 - 50 of 3,959
SAM
Post-Delivery FeedbackNov 13, 2026
All Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackNov 13, 2026
this is a gift for my son hope he likes it as well as i do
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Roll On
Site Experience FeedbackNov 13, 2026
This Lamp is going to be my first purchase from Lone Star. Therefore, I cannot tell yet, for sure, until I do receive my first Order!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Ricardo
Site Experience FeedbackNov 13, 2026
simple no distractions
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Gray Fox
Site Experience FeedbackNov 13, 2026
i thought the website was great! easy to use and sort out what i was looking for. i will definitely shop here again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bindlesnerk
Site Experience FeedbackNov 13, 2026
I had a hard time getting the order paid. I wanted to use PayPal but things weren't co-operating. It was probably me screwing up. will be 81 Sunday so I'm not the whiz anymore.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 13, 2026
Im starting my Xmas shopping early. Weastern Star has so many great items.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 13, 2026
I like the quilt.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackNov 13, 2026
I like your product selections
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackNov 13, 2026
Telling family. How good quality your things are.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Jean
Site Experience FeedbackNov 13, 2026
I like the selection and the style
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Hey Cowboy
Site Experience FeedbackNov 13, 2026
Love this site. Love the Western style
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 12, 2026
I’ve ordered from Lone Star for years and have always been satisfied with the products and support when needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Cowgirl
Post-Delivery FeedbackNov 12, 2026
They have a great products in the shipping is fine. The only issue is returns. Those cost way too much.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: 7
Online Shopper
Post-Delivery FeedbackNov 12, 2026
Quality products great western style
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Donna
Post-Delivery FeedbackNov 12, 2026
The product is good quality. Just not as large as I expected.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Online Shopper
Site Experience FeedbackNov 11, 2026
I like the website. However, I wanted more sheet sets and the prices were high. I would have bought a comforter for the price if there had been sheets with it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Will do it again.
Site Experience FeedbackNov 11, 2026
The experience was good no issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Allycat
Site Experience FeedbackNov 11, 2026
Would like to see more reviews but overall okay.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Pat
Site Experience FeedbackNov 11, 2026
Easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LT
Post-Delivery FeedbackNov 11, 2026
Nice lamp, love the quality!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
PerdidoBilly
Site Experience FeedbackNov 11, 2026
Best online retailer of 2026 in my opinion. Products are high quality, well curated, and exactly my tastes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Z
Post-Delivery FeedbackNov 10, 2026
Ordering was easy, arrived in a timely basis, quality item, all went well!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackNov 10, 2026
Looks nice on the wall. I also have 2 Buffalo statues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Thelma
Post-Delivery FeedbackNov 10, 2026
Very pleased with what I ordered. It matches perfectly with my other deco.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Sandy
Site Experience FeedbackNov 10, 2026
Found just what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dee
Site Experience FeedbackNov 9, 2026
I had no problems I got an email with the new patch bedroom comforter and pillows. so I just went the through the offers and selected what would work for me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Robb
Post-Delivery FeedbackNov 9, 2026
This is the third southwestern quilt set I have purchased from Lone Star. They are excellent mid-weight quilts and very durable even though my Great Dane shares the bed. This set was sale-priced so I purchased it even though I really wasn't shopping for a new set.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Gigi
Site Experience FeedbackNov 9, 2026
Love all the available products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MikeM
Site Experience FeedbackNov 9, 2026
Works great
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Billiekid
Site Experience FeedbackNov 8, 2026
Website is easy to use. Sometimes almost too many choices to sort through, but they are nice to look through.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Munchkin
Site Experience FeedbackNov 8, 2026
It was fun looking at your site, you have alot of great things
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
checon
Site Experience FeedbackNov 8, 2026
i do not want the texas flag what ever it is. I see no way to rid the order of it. I would just not order the lovely cup and not have to pay for the tacky thing.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackNov 8, 2026
I’m in love with Lonestar
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Native
Site Experience FeedbackNov 8, 2026
Website is difficult to get around but I kept trying. Your products are worth the effort.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Nipper.
Site Experience FeedbackNov 8, 2026
I have ridden horses for 40 years in 3 states. Mainly QH's but now I own a 25 year old Paso Fino called Cisco. I enjoy your products the quality and the sales!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DJH
Post-Delivery FeedbackNov 8, 2026
I got no response from customer service when I noticed there was free shipping over $100 purchase and I didn’t receive it.
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 5
Dianne
Post-Delivery FeedbackNov 8, 2026
I purchased two of your Red Sun chair pads for the end chairs to our dining room table set. They arrived quickly and are beautiful, and just as pictured on your website. They are of very high quality, comfortable, and I expect them to wear very well. I'm glad I purchased them through LoneStar, as finding chair pads in a Southwest design is nearly impossible. But, I found them at your store! We have purchased other items from you in the past and have always been completely satisfied. Thank You!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Pops
Post-Delivery FeedbackNov 7, 2026
Loved the stuff we ordered. We were wanting another bed spread, but it was unavailable. so we went with the one we got. Very pleased with our putchase and look forward to ordering again. Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
B
Site Experience FeedbackNov 7, 2026
Don’t like surveys
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
MMM
Site Experience FeedbackNov 7, 2026
I like many of the beautiful items you offer. I was excited to see items that I like on sale.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
hunter
Site Experience FeedbackNov 7, 2026
Great Experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Evie
Post-Delivery FeedbackNov 7, 2026
Wanted the comforter I ordered at the beginning only to be told it had been discontinued so why was it still offered on line
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 5
Online Shopper
Site Experience FeedbackNov 6, 2026
I love everything Lone Star Western Decor has. Love their website and the catalog I receive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 6, 2026
Love the selections.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Teddy Boo
Post-Delivery FeedbackNov 6, 2026
They didn’t put it in a plastic bag. It was just put in a cardboard box and left in the rain so it got a little wet.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 8
Jerry
Post-Delivery FeedbackNov 6, 2026
We are pleased with this purchase, would deal with Lone Star again, would reccomend to friends.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
BMick
Site Experience FeedbackNov 6, 2026
Quick and easy to find exactly what I was interested in. Items here have always been of high quality. Been customer for years
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CCH
Post-Delivery FeedbackNov 6, 2026
Very happy with my recent order of 2 desert metal sculptures.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
kathy
Site Experience FeedbackNov 5, 2026
I was surprised to see items online that I have never seen in your catalogs/mailers.Ordering was easy. I have been a customer of Lone Star Western for several years now and have enjoyed many beautiful items purchased from you, including rugs, bedspreads, towels, and artwork
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A