Lone Star Western Decor Customer Reviews
Lone Star Western Decor holds a 9.2/10 overall rating and 1,092 verified post-delivery reviews on Bizrate.
Lone Star Western Decor Rating
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4 years
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Learn more about reviewsOverall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 85% | 81% |
 Neutral | 8% | 11% |
 Negative | 7% | 8% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
6.9 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 90% | 90% |
Neutral | 7% | 7% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.6 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Lone Star Western Decor
Showing 1 - 50 of 4,245
Kitty
Post-Delivery FeedbackSep 23, 2026
Very easy website to shop on. Great quality products. Unique items. Good value. In past i had contacted customer service about a previous order. They went above and beyond to answer my questions and solve my issue quickly. I love their products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
T
Site Experience FeedbackSep 23, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CindyCham
Post-Delivery FeedbackSep 23, 2026
I really like the graphics of the cowboy toile napkins. In person, the coloring is darker than I anticipated. Im using one under a centerpiece. I may also use both napkins as cafe curtains over my kitchen sink.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
D B
Site Experience FeedbackSep 23, 2026
I am so glad i found Lone Star Western Decor I have bought multiple times All items are great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KerryLee
Post-Delivery FeedbackSep 23, 2026
I loved the first two pieces (the buffalo and roadrunner) so much I ordered the howling wolf and the eagle. I was not disappointed. Very nice.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Ginger
Site Experience FeedbackSep 23, 2026
Easy to use website. Beautifully designed and descriptive of items and also well picked recommendations based on purchases.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Texas7Gen
Site Experience FeedbackSep 22, 2026
I found what I wanted and it was on sale..
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackSep 22, 2026
Color of bedspread ordered did not turn out to be as bright as shown in the ad. It will work OK but we are not as pleased with the product as we had hoped to be>
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 8
Online Shopper
Post-Delivery FeedbackSep 22, 2026
I chose this table runner for my ladies dresser to coordinate with the star bedspread It works well. It is a quality product and I am quite pleased with the purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 4
- Customer Support: N/A
AZ Homeowner
Post-Delivery FeedbackSep 22, 2026
The items I have purchased from LoneStar are of good quality. They also address my Southwest decorating ideas.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Nank
Site Experience FeedbackSep 22, 2026
Very customer friendly!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 22, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
JT
Site Experience FeedbackSep 22, 2026
Many great choices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 21, 2026
I plan on ordering again. I love the designs and wow was shipping fast!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Kknifong
Post-Delivery FeedbackSep 21, 2026
Great customer service and products were great quality. When I had a question was able to get it answered quickly.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 9
Paul
Site Experience FeedbackSep 21, 2026
Made am order, hit Apple Pay and never saw shipping charges. But when I first went to sight it gave me free shipping on orders over 99 dollars
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SuzyQ
Site Experience FeedbackSep 21, 2026
Quick, easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carol
Post-Delivery FeedbackSep 21, 2026
I love the look of the products but these screws most of them were too short should have a longer screw for the thickness of the drawers also one came broken I will send it back in order a new one
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackSep 21, 2026
Quality is low, thin poor material. Should have returned.
- Overall Rating: 5
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Pam
Post-Delivery FeedbackSep 21, 2026
I love the napkin holder and it is perfect for my home decor. It is very sturdy and looks like it will last a very long time. I would definitely recommend this business to friends.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackSep 20, 2026
Keeping my order active before I submitted
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KerryLee
Post-Delivery FeedbackSep 20, 2026
I love the quality and prices, as well as selection. Line Star Western Decor is first place I look when need something country western.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Nanny Goat
Post-Delivery FeedbackSep 20, 2026
The tasseled medallion on the two pocket pillows that I just received are sewn on upside down. At this price point I expected better. Way better.
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Texas
Site Experience FeedbackSep 20, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 20, 2026
I bought lamps. Actually 4 lamps. I love them
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Cowgirl
Site Experience FeedbackSep 19, 2026
It was ok
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Kathy
Post-Delivery FeedbackSep 19, 2026
Recieved some rugs and a throw and all are beautiful, good quality and I love them+
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 8
sp
Site Experience FeedbackSep 19, 2026
always have a gift idea for any occasion
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
boo
Site Experience FeedbackSep 19, 2026
Website very easy to use and purchas process was OK.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackSep 19, 2026
Have not got my order on backorder
- Overall Rating: 1
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
beezzz24
Post-Delivery FeedbackSep 19, 2026
Lone Star is a great place to shop for Souhwestern Style bedding, kitchen accessories, bathroom accessories, and living room. I like to take advantage of the sales that they have time to time. I have always been very happy with all of my purchases from Lone Star! It is the first place I go to find accessories for my home, which is entirely decorated in the Southwest style. Thank you Lone Star for having just what I need for my home! Sincerely, Linda Gray
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackSep 19, 2026
I was slightly disappointed with the fabric of the two pillows. For the cost, feel a little cheap. I really only wanted the dream catcher pillow but had to buy both. The king sham blew me away in all the best ways possible!!!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 19, 2026
Some items are to pricey for me
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackSep 19, 2026
My experience was fine until this survey and more specifically the woke gender nonsense. Perhaps I spent my money with the wrong company.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackSep 19, 2026
Quick and easy
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
JohnO
Post-Delivery FeedbackSep 19, 2026
My gal Loved the horse and girl statue!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Love NM
Post-Delivery FeedbackSep 18, 2026
Outstanding items and purchase experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Cphillips
Site Experience FeedbackSep 18, 2026
I have purchased several items from LoneStar and 150% satisfied with everything that I have ever ordered
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pam
Site Experience FeedbackSep 18, 2026
I purchased this exact item about two years ago. Most of which it was stored until we finished our remodel. Since then it has frayed quite a bit. I tried calling and speaking to a manager. The gal on the phone was uncooperative so I asked to speak to her supervisor. She said she would have her call me back and never called me back. I am repurchasing another one because I did my whole bedroom/remodel around this specific bedspread. So having an additional hundred dollars off on this purchase would be well worth my troubles and time I have taken.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BHUM
Post-Delivery FeedbackSep 17, 2026
Lone Star offers many beautiful products. We have purchased before. I thought it took too long to receive. We purchased a small bed pillow with a beautiful scene of horses (in the catalog). The pillow we received looked washed out and VERY cheap. I plan to return it next and will now have to pay EXTRA to the pillow we purchased. Maybe if you notified me that I did NOT have to return it , I would take it to our local thrift shop.Somebody may want it for a few dollars. Please respond to my survey. Thank you B Hum
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 17, 2026
I send pictures of all my art pieces to family and friends.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Taz
Site Experience FeedbackSep 17, 2026
went very smooth
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jane
Post-Delivery FeedbackSep 17, 2026
Prompt delivery, excellent product; perfect colors and size
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackSep 17, 2026
The hand towels were very nice but I believe they were too expensive. I also was surprised when they came in a squished up plastic shipping bag.
- Overall Rating: 9
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
- On Time Delivery: 5
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 17, 2026
Very unhappy with the product. The hand towels are not absorbent at all. When you were wiping a dish, it just sort of smear the water. It picks up some, but not enough, especially for the price. I'm not returning because I do not have the packaging and I have washed them already.
- Overall Rating: 8
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: 7
Kakalina
Post-Delivery FeedbackSep 17, 2026
I placed my first order with Lone Star and the experience was excellent - everything went smoothly and the bedding was even better and prettier then I expected.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Pencleaneetoo
Site Experience FeedbackSep 17, 2026
Was shopping for a shower curtain
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 16, 2026
The craftsmanship in the painted horses and the silver cowboy hat can dish look like third graders did it not a company very dissatisfied you can forward this if you like🇺🇸
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: 5
Online Shopper
Post-Delivery FeedbackSep 16, 2026
The mailing process is horrible! It takes weeks to get anything delivered!!! You think an online company would have a top priority of getting items to you within a week especially with the competition that does just that
- Overall Rating: 3
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 5
Tia Mary
Post-Delivery FeedbackSep 16, 2026
Yes everything went fine. Only thing disappointing was the size of the horses
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A