Landfall Navigation Customer Reviews
Landfall Navigation holds a 9.4/10 overall rating and 225 verified post-delivery reviews on Bizrate.
Landfall Navigation Rating
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 89% |
 Neutral | 7% | 9% |
 Negative | 4% | 2% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
8 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 77% | 76% |
Neutral | 18% | 19% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.7 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.6 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.5 out of 10
Recent Reviews for Landfall Navigation
Showing 1 - 50 of 1,486
'
Site Experience FeedbackJul 29, 2026
Easy to navigate
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lynn
Site Experience FeedbackJul 29, 2026
Easy to find the book I needed and quick check out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pat
Site Experience FeedbackJul 29, 2026
I had a good experience found what I wanted and was easy to place an order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tom P
Site Experience FeedbackJul 29, 2026
I used AI to recommend a place to purchase these items. The purchase went very easily.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Pamlico Traveler
Post-Delivery FeedbackJul 29, 2026
Happy with the purchase of the Gyb' Easy Boom Brake. Thanks
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: 10
Cody
Site Experience FeedbackJul 29, 2026
It has been pleasant.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tim
Site Experience FeedbackJul 29, 2026
I spoke with Sean Fleischman over the phone first, and he was able to guide me in the right direction for finding a replacement part for mine that is now obsolete. He was very helpful and the whole ordering process was very simple.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackJul 28, 2026
I logged in to fins chart books for a trip from costa rica to panama on the pasific side, found everything in two clicks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 28, 2026
They have everything but more info on the parts themselves would be helpful. Also some indication as to how long it will be until the parts ship.
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
3d
Post-Delivery FeedbackJul 28, 2026
I order couldn't track package so I call and they fixed the problem sent a sceen shot of delivery date. Now usps didn't delivery it on time by what can you do . Landfall didnevething they could .
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: N/A
CaptCardigan
Site Experience FeedbackJul 27, 2026
A wide selection of products, and reasonable prices and shipping costs.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
Nimbus
Post-Delivery FeedbackJul 27, 2026
I love landfall. They have all the stuff I need and a lot of other stuff. I don’t need but that’s really great. I end up buying additional things every time I go. They are reliable the store is attractive and always enjoyable to go to. If there were one thing I’d like to see it would be more women’s clothes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Renae
Site Experience FeedbackJul 26, 2026
Everything was easy to find. I was surprised to see the range of products offered (like rigging, etc).
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mlz
Site Experience FeedbackJul 26, 2026
Products were available. Ordering was straightforward.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Rocky
Site Experience FeedbackJul 26, 2026
A bit spotty. At first was hard to log on. After that, no big problem.
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
Tom
Site Experience FeedbackJul 25, 2026
Thanks
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 25, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kimi
Site Experience FeedbackJul 25, 2026
Positive experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chard
Site Experience FeedbackJul 25, 2026
Everything went well
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Southbounder06
Site Experience FeedbackJul 24, 2026
It was a good interaction. I would of liked to sign up as a member. But that seemed a little clunky so I just continued as a guest. I felt shipping was a little over priced but the price for the chart was wonderful!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scott
Site Experience FeedbackJul 24, 2026
Good site, easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Timr
Site Experience FeedbackJul 24, 2026
Had what I was looking for. Free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 23, 2026
I thought I was purchasing a water resistant paper chart but it is not. I would have spent more for a waterproof version but was confused with the description. I can’t return it as I need it force class & there is not enough turnaround time.
- Overall Rating: 4
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
- On Time Delivery: 5
- Customer Support: 5
Jenny
Site Experience FeedbackJul 23, 2026
I found the product easily on your website. I also called to get a few questions answered. I spoke to really nice gentleman who handled the safety equipment ordering. He was very knowledgeable and helpful which is one of the reasons I support Landfall!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
gene
Site Experience FeedbackJul 23, 2026
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
rogerthat
Post-Delivery FeedbackJul 23, 2026
I needed the items ordered for a swiftwater class that starts today. When I noticed the order had not shipped I contacted customer service and they shipped the order that day and followed up by sending me tracking information.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
Daz
Post-Delivery FeedbackJul 23, 2026
Exactly what I was looking for at a good price and from a reutable company. Landfall never lets us down.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJul 22, 2026
ll
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Anne
Post-Delivery FeedbackJul 22, 2026
Landfall had what I wanted and shipped it very quickly after my order. Delivered sooner than expected. Plan to order similar items from LAndfall in the future. Highly recommend
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJul 22, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 22, 2026
One of the corners of the chart was bent. Should still be OK to frame
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: N/A
Jk
Site Experience FeedbackJul 21, 2026
Great
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 21, 2026
Maybe look into having a first responder and law enforcement discount
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
SMC
Site Experience FeedbackJul 21, 2026
Shipping was unexpectedly expensive: more than the item I purchased!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackJul 21, 2026
All was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Cat Man
Site Experience FeedbackJul 20, 2026
Landfall is always my go-to site when shopping for cruising guides and related material.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fuq
Site Experience FeedbackJul 20, 2026
Seems scam ish
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wavelength
Post-Delivery FeedbackJul 20, 2026
Looking for most current navigation guide and Landfall one of the few who had it. Not all boating needs available, but worth looking as they have good prices and quick delivery.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJul 20, 2026
Called customer service first with questions. The person who answered was very helfpul.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 19, 2026
A great experience! The site is easy to search and navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sailor
Site Experience FeedbackJul 19, 2026
Other websites had detailed product descriptions.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mac
Site Experience FeedbackJul 19, 2026
Pretty good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
john
Site Experience FeedbackJul 19, 2026
easy and clear to use the website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ash87
Site Experience FeedbackJul 19, 2026
Simple online purchasing
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Larry
Post-Delivery FeedbackJul 19, 2026
Perfect delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Captain Jim
Site Experience FeedbackJul 19, 2026
Under charts you do Not have a category for the Bahamas yet you have charts, I had to do a search.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ellen
Site Experience FeedbackJul 18, 2026
Good, easy
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Milo
Site Experience FeedbackJul 18, 2026
Good structured site and quick checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 18, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SV Carolina
Site Experience FeedbackJul 18, 2026
price was high but no alternatives
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8