Home > Sporting Goods > Landfall Navigation

Landfall Navigation Reviews - 1,477 Review - 9.5/10

Jan 11, 2025
Landfall Navigation specializes in offshore, inshore, and sport-boat outfitting, navigation, and marine safety, providing top quality equipment to boaters since 1982 and on the web since 1997.

Landfall Navigation Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.5 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support9.5 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%84%

Neutral

13%12%

Negative

6%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

8.9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.9 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.5 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.7 out of 10

Recent Reviews for Landfall Navigation

Showing 1 - 20 of 1,477

Jm

Post-Delivery Feedback

Jan 08, 2025

Had exactly what I was looking for and it arrived on time

Jack

Site Experience Feedback

Dec 12, 2024

Website executed all steps without issue. I knew what I wanted before logging in.


Post-Delivery Feedback

Jan 07, 2025

Price was competitive (good) delivery was on time (good/expected) shipment notification and tracking was not effective (bad). Landfall is looking like a good competitive source.

Bigfoot Billieves

Site Experience Feedback

Dec 15, 2024

Excellent online experience

Grumpy

Site Experience Feedback

Jan 05, 2025

Would be nice if one could estimate shipping cost before checkout.

Solstice

Site Experience Feedback

Nov 28, 2024

Great products... Thank you


Post-Delivery Feedback

Jan 04, 2025

Good process with purchasing

Dave the fisherman

Site Experience Feedback

Dec 25, 2024

Quick and easy

Nika

Site Experience Feedback

Jan 03, 2025

Availability of item.

Customer

Site Experience Feedback

Jan 03, 2025

Online pursues was fine

rocketrioux

Site Experience Feedback

Jan 03, 2025

great selections easy navigation

Pfhogue

Post-Delivery Feedback

Jan 03, 2025

Great product at a great price. Shipping was quick and easy. Overall, a great experience all around

Online Shopper

Site Experience Feedback

Jan 03, 2025

I liked the experience because I found what I was looking for easily and quickly.

Online Shopper

Site Experience Feedback

Dec 26, 2024

n/a

ISG

Site Experience Feedback

Jan 03, 2025

Solid website. I came into the store and worked with an associate (apologies for forgetting his name - he has ties to Wimette, IL) and tried these pants and some Zhik boots on. I've purchased both (online) in the past month or so. Great experience across the board and I'll be purchasing more in advance of the Transatlantic Race in June 2025. Thanks!

DJC

Post-Delivery Feedback

Jan 03, 2025

Landfall had the best price on the item I was looking for. They shipped very quickly and sent me an email with tracking information. Overall an excellent customer experience. Will buy from again.

Michele s/v Wavelength ⛵️

Site Experience Feedback

Jan 03, 2025

I needed spinlock accessories to go offshore sailing for the second time. Really excited about an option to store all of my safety devices thank you for stocking spinlock.

Bri

Site Experience Feedback

Jan 02, 2025

All good easy to purchase what I wanted

Chook

Site Experience Feedback

Jan 02, 2025

A++++

GRg

Site Experience Feedback

Jan 02, 2025

I find that your product description is often lacking, which necessitates additional research on another site

Bill

Site Experience Feedback

Jan 02, 2025

Shipping charge is high

Chris

Site Experience Feedback

Jan 02, 2025

Great Access to Navigational Charts