Kaspersky Reviews - 498 Reviews - /10

Kaspersky is an international cybersecurity company that protects your PCs from malware, safeguards your privacy, and defends against identity theft.

Kaspersky Rating

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Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

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Would Shop Here Again:

 

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Likelihood To Recommend:

 

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Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for Kaspersky

Showing 1 - 20 of 498

@Tonyvg2013

Post-Delivery Feedback

Nov 16, 2024

Tonyvg2013@gmail.com Thanks for the opportunity to be a part of your success, Antonio Venes Gonzalez Craig

dantheman

Post-Delivery Feedback

Aug 05, 2024

I have used Kaspersky for years and recommended it to many of my coworkers. I a, an independent consultant and need to feel comfortable that anything i purchase is worthwhile, cost effective and reliable. I do have a second laptop that i just purchase and would like to transfer my subscription tp my new laptop. Could please advise? Thank you, Lee Adanti ladanti@comcast.net 734-658-7960

BW

Site Experience Feedback

Jun 11, 2024

Good


Post-Delivery Feedback

Jul 03, 2024

This was a renewal, always happy with its performance.

packrat222

Post-Delivery Feedback

Jun 30, 2024

I have been with Kaspersky for the last 5 years or so and haven't ever had a problem.I have complete confidence with this company and I can relax knowing they are doing their job. I am really happy

Phil

Site Experience Feedback

Jun 18, 2024

I have been using for more years than I can count. I have never had any trouble or not one virus since using this product


Post-Delivery Feedback

Jun 27, 2024

I have been using Kaspersky for many years and Have never had any problems or a virus of any kind in those years

Online Shopper

Site Experience Feedback

Jun 23, 2024

En très peu de temps, j'ai obtenu ce que je recherchais.

Online Shopper

Site Experience Feedback

Jun 25, 2024

Excellent

pgn2655

Site Experience Feedback

Jun 25, 2024

There appear to be a lot of different Kaspersky product names, so it's confusing to tell which one I'm on. Also, the lengths of the subscription terms should be clearer.

Rick

Post-Delivery Feedback

Jun 25, 2024

My subscription was due to be renewed and your company completed the process without any problems.

0:

Site Experience Feedback

Jun 23, 2024

continue to improve security..greatly appreciated

moonpie

Site Experience Feedback

Jun 15, 2024

Easy ti navigate.

Flipper

Site Experience Feedback

Jun 22, 2024

I tried a couple of days ago to figure out how to stop the "Kapersky Keyboard" from showing up on my laptop when typing in passwords. I never use the kapersky keyboard, and don't want to use it. Sometimes I can't get rid of it, and I can't see what I am typing (even if I DO use the kapersky keyboard)

DO NOT PUBLISH

Site Experience Feedback

Jun 20, 2024

My automatic renewal got hung up in the credit card process. You let me know and so I went online and renewed with a different credit card. I appreciate being able to go to the website this time to renew even though I normally have auto renewal.

Doan

Site Experience Feedback

Jun 20, 2024

Very pleased

Shero

Site Experience Feedback

Jun 20, 2024

Website was very easy to navigate.

Nae

Site Experience Feedback

Jun 19, 2024

Renewal of electronic security. Would like to receive email notice of pending expiration. Had trouble with the notice while on computer stating "payment failed" prior to going to My Account to do the renewal.

Tak

Site Experience Feedback

Jun 19, 2024

Smooth and easy

Jan

Site Experience Feedback

Jun 19, 2024

Kaspersky seems to be a reliable Internet Security feature for my device.

Marty

Post-Delivery Feedback

Jun 19, 2024

I found the process to renew my Security Program easy to follow and without any difficulty to follow the instructions.

PNW lady

Site Experience Feedback

Jun 18, 2024

Kaspersky site was easy to navigate for my renewal.