Kaspersky Reviews - 498 Reviews - /10
Kaspersky Rating
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Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for Kaspersky
Showing 1 - 20 of 498
@Tonyvg2013
Post-Delivery Feedback
Nov 16, 2024
Tonyvg2013@gmail.com Thanks for the opportunity to be a part of your success, Antonio Venes Gonzalez Craig
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: 9
- Full ratings for this review »
dantheman
Post-Delivery Feedback
Aug 05, 2024
I have used Kaspersky for years and recommended it to many of my coworkers. I a, an independent consultant and need to feel comfortable that anything i purchase is worthwhile, cost effective and reliable. I do have a second laptop that i just purchase and would like to transfer my subscription tp my new laptop. Could please advise? Thank you, Lee Adanti ladanti@comcast.net 734-658-7960
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
BW
Site Experience Feedback
Jun 11, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BW
Post-Delivery Feedback
Jul 03, 2024
This was a renewal, always happy with its performance.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
packrat222
Post-Delivery Feedback
Jun 30, 2024
I have been with Kaspersky for the last 5 years or so and haven't ever had a problem.I have complete confidence with this company and I can relax knowing they are doing their job. I am really happy
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: 10
- Full ratings for this review »
Phil
Site Experience Feedback
Jun 18, 2024
I have been using for more years than I can count. I have never had any trouble or not one virus since using this product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Phil
Post-Delivery Feedback
Jun 27, 2024
I have been using Kaspersky for many years and Have never had any problems or a virus of any kind in those years
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 23, 2024
En très peu de temps, j'ai obtenu ce que je recherchais.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 25, 2024
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
pgn2655
Site Experience Feedback
Jun 25, 2024
There appear to be a lot of different Kaspersky product names, so it's confusing to tell which one I'm on. Also, the lengths of the subscription terms should be clearer.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
Rick
Post-Delivery Feedback
Jun 25, 2024
My subscription was due to be renewed and your company completed the process without any problems.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
0:
Site Experience Feedback
Jun 23, 2024
continue to improve security..greatly appreciated
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
moonpie
Site Experience Feedback
Jun 15, 2024
Easy ti navigate.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Flipper
Site Experience Feedback
Jun 22, 2024
I tried a couple of days ago to figure out how to stop the "Kapersky Keyboard" from showing up on my laptop when typing in passwords. I never use the kapersky keyboard, and don't want to use it. Sometimes I can't get rid of it, and I can't see what I am typing (even if I DO use the kapersky keyboard)
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
DO NOT PUBLISH
Site Experience Feedback
Jun 20, 2024
My automatic renewal got hung up in the credit card process. You let me know and so I went online and renewed with a different credit card. I appreciate being able to go to the website this time to renew even though I normally have auto renewal.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Doan
Site Experience Feedback
Jun 20, 2024
Very pleased
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shero
Site Experience Feedback
Jun 20, 2024
Website was very easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nae
Site Experience Feedback
Jun 19, 2024
Renewal of electronic security. Would like to receive email notice of pending expiration. Had trouble with the notice while on computer stating "payment failed" prior to going to My Account to do the renewal.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tak
Site Experience Feedback
Jun 19, 2024
Smooth and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jan
Site Experience Feedback
Jun 19, 2024
Kaspersky seems to be a reliable Internet Security feature for my device.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Marty
Post-Delivery Feedback
Jun 19, 2024
I found the process to renew my Security Program easy to follow and without any difficulty to follow the instructions.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
PNW lady
Site Experience Feedback
Jun 18, 2024
Kaspersky site was easy to navigate for my renewal.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »