Joy Jewelers Customer Reviews
Joy Jewelers holds a 8.9/10 overall rating and 207 verified post-delivery reviews on Bizrate.
Joy Jewelers Rating
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Learn more about reviewsOverall Satisfaction:
8.9out of 10
Would Shop Here Again:
9out of 10
Likelihood To Recommend:
9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 81% | 73% |
 Neutral | 9% | 13% |
 Negative | 10% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 83% | 83% |
Neutral | 14% | 13% |
Negative | 3% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Joy Jewelers
Showing 1 - 50 of 1,075
Happy Man
Post-Delivery FeedbackAug 2, 2026
I have to say the website was great and thr information saw spot on. I am considering getting more of thr earings and some other pieces.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
No
Site Experience FeedbackAug 1, 2026
Xxxx
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Expectation
Site Experience FeedbackAug 1, 2026
So far the experience has been okay. I won't know until I get my purchase exactly how I feel about this.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KLV
Site Experience FeedbackAug 1, 2026
Never heard of before-found on google-hoping the quality is wonderful!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Matt
Site Experience FeedbackAug 1, 2026
The Eagle Scout rings do not have the correct organization name on them. The pictures of the rings did not update with the engraving selections I made, so I could not see a picture of the finished product before I checked out. I like that you have Eagle Scout rings and the design of the one I chose. I just wish I could have seen a 360 degree proof picture of the ring before I confirmed my purchase.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Jon
Site Experience FeedbackJul 31, 2026
Joy Jewelers is always a pleasure to deal with, has exquisite and beautiful pieces, and very fairly priced. Justin is always very helpful anytime I have a question!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Beto
Post-Delivery FeedbackJul 31, 2026
Awesome customer service and delivery đź‘Ź
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Lee
Site Experience FeedbackJul 30, 2026
Ok
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Joy
Post-Delivery FeedbackJul 30, 2026
Lots of rose gold which is often hard to come by. Prices start reasonably and their shipping, communication and customer service are top notch.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Kergas
Site Experience FeedbackJul 30, 2026
Fabulous
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joey
Site Experience FeedbackJul 30, 2026
It was easy to order. I am waiting for my shipment.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Russ K.
Post-Delivery FeedbackJul 30, 2026
The information about what goes around the crown should be highlighted in the ordering process, that laçk caused my dissatisfaction with my order.
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 6
- Customer Support: 10
Kiki
Site Experience FeedbackJul 29, 2026
Honestly, it was great. I’ve been looking for a good website for rings (men) and it wasn’t until Today that I was able to find your store. Found it very interesting, straightforward, affordable, easy to look what I was looking for, and fast checkout. I will be looking into your products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jerry
Site Experience FeedbackJul 29, 2026
Site was easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
n5b
Site Experience FeedbackJul 27, 2026
Good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PSD
Site Experience FeedbackJul 27, 2026
It was fine
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Blondie
Site Experience FeedbackJul 27, 2026
My experience was very good. I put in what I was looking for and found right away .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
NA
Site Experience FeedbackJul 27, 2026
all good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Kenberg
Site Experience FeedbackJul 25, 2026
Seamless experience, the menu was clear and concise
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vietnam Vet
Post-Delivery FeedbackJul 25, 2026
Justin you did a fantastic job. Your communication skills and attention to detail is what has made your business successful. I Did research before ordering from Joy and ordering from and receiving the ring with your personal advice exceeded my expectations. This good memory of the purchase will be kept together with the ring. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Yup
Site Experience FeedbackJul 25, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
M Shive
Site Experience FeedbackJul 24, 2026
Good so far
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Kenzie
Site Experience FeedbackJul 24, 2026
I was looking for earrings for my wedding and couldn’t stop thinking about the ones I ordered from Joy Jewelers today. Best price and perfect for my vision!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
wilson
Site Experience FeedbackJul 23, 2026
i purchased this in honor of my mom who just passed. she got me this exact necklace when i was younger for Christmas but it broke and i never got it fixed. this was our saying to eachother since i was a baby.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
R8STER
Site Experience FeedbackJul 23, 2026
Pleased with first special order purchase returned for second purchase.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 23, 2026
thx just what i was looking for
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Joyous
Site Experience FeedbackJul 23, 2026
Easy to navigate
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
lucky star
Post-Delivery FeedbackJul 22, 2026
Took longer than expected to arrive, but I was duly impressed with the quality of the item. The packaging was stellar. I would order from them again.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 3
- Customer Support: N/A
Paul
Site Experience FeedbackJul 21, 2026
Very accommodating to selected items looking for unique items. Makes it easier for finding items for family and friends
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LOPEZ
Site Experience FeedbackJul 20, 2026
EXCELLENT
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lyn
Site Experience FeedbackJul 19, 2026
I had no problems with the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vfavs
Site Experience FeedbackJul 19, 2026
Good price/ easy to purchase/ wish there were some chains recommended specifically for this pendant
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nole
Post-Delivery FeedbackJul 19, 2026
Extremely pleased on the purchase. Exactly what I wanted. Would recommend your company to anyone.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Beto
Site Experience FeedbackJul 18, 2026
Very easy and great to shopping 🛍 👌
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Great
Post-Delivery FeedbackJul 18, 2026
Great price. Quick shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
RickH
Site Experience FeedbackJul 17, 2026
Referred by a sister-in-law based on exceptional service and quality products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JLD462
Site Experience FeedbackJul 17, 2026
First time purchaser, great experience!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Nal.
Site Experience FeedbackJul 17, 2026
Very good experience so far.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Gadjr622
Site Experience FeedbackJul 16, 2026
Didn't see shipping price or an option to select shipping speed.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Mella
Site Experience FeedbackJul 14, 2026
Jewelry was beautiful the website was easy to use and I had a very smooth shopping experience. Merchandise was described perfectly. Payment was simple to use, they also have Affirm where you pay for the merchandise biweekly,
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ray
Site Experience FeedbackJul 14, 2026
It was perfectly fine. Ive been deciding to purchase over a couple of weeks and jo jewelers website was able to stay active in what I was looking at without reseting everything. It made the process easier to keep the items in my cart without having to log in.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJul 13, 2026
Fast
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TLM
Post-Delivery FeedbackJul 13, 2026
The ring is beautiful, but the order for it was half correct. One entire side of the ting was completely WRONG from my order. Im waiting for customer service to open so I can call them to get this corrected. I just hate it takes so long to make another ring.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- On Time Delivery: N/A
- Customer Support: 6
TFrank
Site Experience FeedbackJul 12, 2026
I was looking for a masonic ring for a gift and you were one of the few companies that actually sell them
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 11, 2026
Enjoyed selecting my options for the ring. Hard to choose.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Polly
Site Experience FeedbackJul 10, 2026
Great although my card was declined and it’s showing on the card trying to process
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 9, 2026
Outstanding customer service and customer care
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: 10
J money
Site Experience FeedbackJul 8, 2026
I like the way the ring looks.
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
luck star
Site Experience FeedbackJul 8, 2026
I quickly found what I was looking for. Exactly what I was looking for and couldn't find it anywhere else.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackJul 8, 2026
Awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10