Jelly Belly Reviews - 1,289 Post-Delivery Reviews - 9.2/10
Jelly Belly Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

2022 Winner Circle of Excellence
2 years
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsRecent Reviews for Jelly Belly
Showing 1 - 50 of 3,978
EBsNumber1
Post-Delivery FeedbackJun 7, 2026
100% better than going to the store! Tastes exactly the same and there is a wide variety of product to choose from
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Mark
Post-Delivery FeedbackMay 20, 2026
Just wish they were not going offline , always loved Jelly Belly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackMay 20, 2026
Order #4922236. The chocolate wands were fine, but the packages of Bertie Botts Every Flavor Bean had opened during shipment, so when I opened the box at my daughter's birthday party, I was greeted with a few hundred loose jellybeans. I followed the link to contact support on the website, but the AI chat told me I just had to call a number that isn't on the website. What the heck is that about? Why have the link to the chat on the website if it's the wrong chat? Why have the wrong phone number on the website. I don't really have a time to sit on hold, tapping my order number into the IVR. I'd just like a simple refund or credit toward a future offer. But that's gotten so hard, I just don't want to order again.
- Overall Rating: 5
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
- On Time Delivery: 10
- Customer Support: 1
Dissatisfied
Post-Delivery FeedbackMay 18, 2026
Your website is horrible
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
- On Time Delivery: 6
- Customer Support: 6
craze
Post-Delivery FeedbackMay 17, 2026
My son really wanted to have some of the 49 flavor beans. Jelly Belly had a great ssle and I wanted to use my accumulated store credit. I will be sad now that I can order JB on line
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Alex
Post-Delivery FeedbackMay 17, 2026
I like it thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 6
- Customer Support: 6
Online Shopper
Post-Delivery FeedbackMay 17, 2026
Love the product but very sad online orders are being discontinued.
- Overall Rating: 10
- Would Shop Here Again: 1
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Sad beans
Post-Delivery FeedbackMay 16, 2026
One bag was broken open upon delivery. All of the beans taste muted - like they're old or something, but not as flavorful as the ones I purchased in a grocery store. Extremely disappointed in the product.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 7
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackMay 15, 2026
Love your products but hate the surveys after. Please don’t send them
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Spyderman
Post-Delivery FeedbackMay 13, 2026
It was very easy to order from the website. Overall it was a great experience. I would recommend this for anybody who wants lots of jelly belly. Shipping was great. They came very well packaged.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackMay 11, 2026
I literally threw the product in the trash. It tasted moldy almost as though there was some form of water damage. I opened all packets and they all had the same horrible taste
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: N/A
Jelly Belly Brad
Post-Delivery FeedbackMay 11, 2026
I ordered because you stated that on-line ordering was going away at the end of the month. Bummer.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 6
Great product, great discount, poor packaging.
Post-Delivery FeedbackMay 11, 2026
I really love Tutti Fruitti Jelly Belly beans so when I heard that the website for ordering them was shutting down, I quickly ordered as much as my budget would allow. What was great about that was at the time of my last order, there was a 25% off deal going on so helped sweeten the pot, so to speak. I received my order really quickly, per usual, but was shocked to see that the packaging for my item was 100lbs of beans just dumped unceremoniously into a box and shipped. This box wasn’t even placed into a bag or another box for sanitary or security reasons.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- On Time Delivery: 10
- Customer Support: N/A
Ginger
Post-Delivery FeedbackMay 11, 2026
It was all so easy to order the Jelly Belly's that we love! Look them up, shop, order,pay,ship and deliver! Very easy and before you know it they are delivered!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Nick
Post-Delivery FeedbackMay 11, 2026
Love all the flavors. Haven't found one I don't like.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackMay 11, 2026
Cinnamon lovers is one of the best I’ve ever had. Do not change your product. I plan on buying more in the future thank you as far as the hundred dollar gift. I don’t need it but thanks for the offer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
CK
Post-Delivery FeedbackMay 10, 2026
I'm really disappointed I will not be able to buy online again. There is nowhere close to where I live to buy these in person and now I can't buy online. How are people supposed to purchase Jelly Belly items now?
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Bigdaddy
Post-Delivery FeedbackMay 10, 2026
Jelly Belly is my favorite treat of all time. That’s when I give myself a special reward
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackMay 10, 2026
Not sure why you are asking for reviews when you have shut down your website
- Overall Rating: 10
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Chris
Post-Delivery FeedbackMay 10, 2026
Love these products
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
Dottie
Post-Delivery FeedbackMay 10, 2026
I have loved Jelly Belly beans since my first bite. I love collecting the bean dispensers and wish they were available in more stores. However, with the age of online I can get what I want anytime. I just have to wait on delivery.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: N/A
Roger
Post-Delivery FeedbackMay 10, 2026
No prob.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- On Time Delivery: 6
- Customer Support: 6
Readsalot
Post-Delivery FeedbackMay 9, 2026
Great product and seller
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
kms
Post-Delivery FeedbackMay 9, 2026
Jelly Belly are the best candy. I wish you could still buy on their website. will probably not purchase from Amazon.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
greenbrier
Post-Delivery FeedbackMay 9, 2026
nonle
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- On Time Delivery: 6
- Customer Support: 6
Becky L
Post-Delivery FeedbackMay 9, 2026
I used my rewards for the purchase, no problems.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Done
Post-Delivery FeedbackMay 9, 2026
The people packing my order included a card thanking me for being one of their last 10 orders. That was a nice gesture. I've been ordering directly from Jelly Belly for several years. Now the company says I can only order online from Amazon or Walmart. I will NOT be doing that. This was the end of my ordering Jelly Belly products.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackMay 8, 2026
I was craving some watermelon jelly belly. So I went on line and was able to easily order those and 3 other flavors. They came when they were supposed to. The bags were bigger than I thought I was very pleased with my purchase. It's been years since I have had jelly belly and the flavors are just as good as I remember. And they threw in 2 bags of 35 fun size bags for free. That was awesome!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Benny
Post-Delivery FeedbackMay 8, 2026
I needed more jelly belly's for Mother's Day. My kids and grandkids love them, so I always have them out. It's great to get new flavors. They all love jelly belly's and won't eat any other kind.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Liz
Post-Delivery FeedbackMay 8, 2026
Love online service BUT JELLY BELLY canceling that service / I like that service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
Lady K
Post-Delivery FeedbackMay 7, 2026
This was my first time purchasing Jelly Belly online. I was looking for specific flavors which were available, so I bought plenty to last me a long time and to share with others. I appreciate the two free gifts that were included in my order. The entire process went smoothly and delivery time was very reasonable. The products were delicious when I opened the different packages. I appreciate having such a positive experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Bob
Post-Delivery FeedbackMay 7, 2026
Just good candy. I've been a Jelly Belly fan for years, it has always been my favorite.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Sandy
Post-Delivery FeedbackMay 7, 2026
I have been a JB fan for over 20 years. Best snack ever!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackMay 7, 2026
I ordered the sour lips in bulk, when i received them the two ziplock bags had not been sealed. How will this impact the freshness of the candy. My event is June 6, I hope the candy is still good.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- On Time Delivery: 10
- Customer Support: 10
Happy Customer
Post-Delivery FeedbackMay 7, 2026
The website was easy to navigate and I liked that there was a large selection to choose from. I would recommend Jelly Belly when purchasing jelly beans.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackMay 7, 2026
I would love to order from Jelly Belly again but since they’re closing online orders that’s not happening!
- Overall Rating: 10
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackMay 7, 2026
This is for a business
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackMay 6, 2026
Very good and tasty share with elderly neighbor who loves them
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Guy
Post-Delivery FeedbackMay 6, 2026
Horrible website, sorry to have tried to make a purchase. BTW, you have Billing spelled wrong below too
- Overall Rating: 3
- Would Shop Here Again: 2
- Likelihood To Recommend: 3
- On Time Delivery: 7
- Customer Support: 5
Seth
Post-Delivery FeedbackMay 6, 2026
Ordered 10lbs of jelly beans and arrived in a cardboard box, not wrapped in a plastic bag or anything, all were loose in the cardboard box, pretty freaking gross.
- Overall Rating: 8
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 4
- Customer Support: N/A
EmGeeEmDee
Post-Delivery FeedbackMay 6, 2026
Misleading information that this was coming via UPS, who handed it off to USPS. This was dumped at my front door despite instructions BOTH with USPS and UPS to leave inside my mudroom. It was to rain today AND I am disabled and it is easier to get packages in the mudroom, not outside on the ground. Also, despite claim, the bags to NO seal at all. (and since JB will no longer sell online I am no longer a customer)
- Overall Rating: 3
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 3
- Customer Support: 6
Huge fan
Post-Delivery FeedbackMay 6, 2026
I ordered because so received an email stating that Jelly Belly will no longer ship from the factory. I’d sooner drive to the factory to order jelly beans than order from Amazon. There is nothing better than fresh.
- Overall Rating: 10
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Happy Wife in TX
Post-Delivery FeedbackMay 6, 2026
My husband is a diabetic but loves jelly beans. The sugar free jelly beans from Jelly Belly are wonderful for him and he says they are just as delicious as their regular jelly beans! We are thankful Jelly Belly has a sugar free option!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackMay 6, 2026
Extremely unhappy the the pomegranate flavor has been discontinued and that you can no longer order direct from Jelly Belly. I used to purchase 1.5 - 2 pounds of those Jelly Bellies per week. At least I can enjoy them for a little while longer. They were the BEST!
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Cgenius1984
Post-Delivery FeedbackMay 6, 2026
Taste great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
LL
Post-Delivery FeedbackMay 6, 2026
Love all the variety
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackMay 6, 2026
sorry to see the website is gone.
- Overall Rating: 9
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
- On Time Delivery: 9
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackMay 5, 2026
Only problem is that they are stopping online orders. I will still buy at stores when they have them
- Overall Rating: 8
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 8
Nana
Post-Delivery FeedbackMay 5, 2026
I'm sorry you won't be doing online sales anymore since that's the only way I have bought your jellybeans for the past several years.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackMay 5, 2026
All candy was stale….very disappointing! Lauraleeestes57@gmail.com
- Overall Rating: 1
- Would Shop Here Again: 2
- Likelihood To Recommend: N/A
- On Time Delivery: 3
- Customer Support: N/A
