Jelly Belly Reviews - 1,285 Post-Delivery Reviews - 9.2/10

Most Current Certification:

Jun 20, 2026

Jelly Belly offers 40 "true to life" individual gourmet flavor jelly beans, which are available on-line in a variety of gift boxes. Visitors to the site can shop for novelties, seasonal specialties, and gifts for all occasions. The site also contains a descriptive guide you should check out on their international menus and recipes. Jelly Belly's are available in 35 countries worldwide, produced and distributed under kashrut supervision of Kosher Service, a division of the Adas Harabonim Council of Rabbis of Philadelphia. If you're unable to visit them in person, take their virtual Factory Tour and see the Art Gallery, right there on their Website.

Jelly Belly Rating

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Circle of Excellence

2022 Winner Circle of Excellence

2 years

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Post-Delivery Feedback - 1,285 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9out of 10

Likelihood To Recommend:

9.4out of 10

Overall Rating	Past 3 Months	Past Month
Positive	83%	67%
Neutral	10%	0%
Negative	7%	33%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9 out of 10

Returns Process

Satisfaction with the returns process

9.5 out of 10

Site Experience Feedback - 2,673 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.4out of 10

Overall Rating	Past 3 Months	Past Month
Positive	82%	0%
Neutral	13%	0%
Negative	5%	0%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.8 out of 10

Design of Site

Satisfaction with the look and design of the site

9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.9 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

Recent Reviews for Jelly Belly

Showing 2351 - 2400 of 3,958

Larry
Site Experience Feedback
Nov 21, 2025
Difficulty establishing requirements for free shipping. $29 or $59? Make up your mind. Sort needs to remain sorted. Constantly reverting to prior details.
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: 8
Full ratings for this review »
Clyde Jr
Site Experience Feedback
Nov 21, 2025
Only issue was getting the store credit on the order. There was a place to add the code but would not except it. Then on the check out screen, it asked if I wanted to use it, then it added the credit
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
pgmo
Site Experience Feedback
Nov 21, 2025
I found what I was looking for with no problem.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 21, 2025
The points were confusing to apply
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Elle8
Site Experience Feedback
Nov 21, 2025
I'm grateful
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: 9
Full ratings for this review »
Jb2085
Site Experience Feedback
Nov 21, 2025
Great product at a great price! Quick checkout
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
CC
Site Experience Feedback
Nov 21, 2025
Our team loves Jelly Belly jellybeans!
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
RD
Site Experience Feedback
Nov 21, 2025
The website is a little outdated and it was hard to understand how to use your store credit prior to checking all the way out. Otherwise, good experience!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
tom t
Site Experience Feedback
Nov 21, 2025
Easy to use. Found what I wanted. Free shipping is great.
Overall Rating: 8
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 21, 2025
Excellent variety of products
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
bd
Post-Delivery Feedback
Nov 21, 2025
Delicious product. JB even included some extra goodies in my shipment!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Vicky Dee
Site Experience Feedback
Nov 21, 2025
The website was very easy to understand. But also very familiar with the jelly belly factory. I used to bring my own children there when I lived in Napa and also was a school bus driver so lots of trips to the jelly belly factory
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
JesselynA
Site Experience Feedback
Nov 20, 2025
Always easy to get the jelly belly’s my husband loves!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Izzy
Site Experience Feedback
Nov 20, 2025
Some items do not show up unless you search for them specifically, even if they are in stock.
Overall Rating: 8
Would Shop Here Again: 7
Likelihood To Recommend: 8
Full ratings for this review »
Caldaddy
Site Experience Feedback
Nov 20, 2025
I was disappointed to not see any 5 lb. options.
Overall Rating: 8
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Firsttimepurchase
Site Experience Feedback
Nov 20, 2025
Everything was easy, except trying to put on a discount code. There’s a place for it in the cart that didn’t work. You had to go to down by payment to finally put in a discount code. That was a bit confusing.
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Dick
Site Experience Feedback
Nov 20, 2025
FIVE STAR Great service and product
Overall Rating: 10
Would Shop Here Again: N/A
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 20, 2025
Thank you!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
RLV
Post-Delivery Feedback
Nov 20, 2025
Everything was above expectations.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
JIM living in Australia
Site Experience Feedback
Nov 20, 2025
I found and have found your website very easy to navigate. I am a return customer but I am currently living in Australia, but order through the US site because my kids and grandkids are in the USA
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Jolley
Site Experience Feedback
Nov 20, 2025
Found it a little cumbersome singling out the sizes initially but all was found.
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 10
Full ratings for this review »
Skynyrd
Site Experience Feedback
Nov 20, 2025
Site refused to accept 10% off enticement email for item in cart. Then failed communication with payment server several times
Overall Rating: 1
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Kim
Site Experience Feedback
Nov 20, 2025
Love coming back for our favorite Tutti Fruitti jelly beans!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Nana
Site Experience Feedback
Nov 20, 2025
Very easy to see products
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Paul
Site Experience Feedback
Nov 20, 2025
My phone browser failed 3 times. I needed to use my computer for purchase.
Overall Rating: 8
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
NowFour
Site Experience Feedback
Nov 19, 2025
I wish Jelly Belly had more SINGLE FLAVOR grab and go bags. I also wish I could know whether there are EQUAL numbers of each flavor in the mixed bags. (We bought a very large 49-flavor bag from Costco and discovered that some flavors have VERY FEW beans in the bag! DISAPPOINTING!) It also would be NICE to know approx receipt date BEFORE ordering.
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Susan
Site Experience Feedback
Nov 19, 2025
I had a hard time with checkout. Had to put in my Amazon info to check out.
Overall Rating: 8
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Tawnia
Site Experience Feedback
Nov 19, 2025
All good
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Damion
Site Experience Feedback
Nov 19, 2025
I really love jelly belly, they are the only jelly beans I eat, this order is a gift for my mother who loves them more than me.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
JohnSuter
Site Experience Feedback
Nov 19, 2025
I would love to see a way to pick and choose flavors for a bag of customized jelly beans. There was a candy store where I used to live that you just scooped whatever flavors of Jelly Belly beans into a bag and they charged you by the weight. It would be awesome to have something like that on your website, if possible.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 19, 2025
My only issue is, I like to mix my own jelly beans to make up a bag. I really dislike having to buy several different types individually.
Overall Rating: 7
Would Shop Here Again: 6
Likelihood To Recommend: 5
Full ratings for this review »
J.K.
Site Experience Feedback
Nov 19, 2025
Good, overall.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 19, 2025
I love the product and have introduced them to my grandchildren and they have fallen in love with them also. I'm using JB as stocking stuffers this season. It would be nice to have a complete list of all the jelly belly jelly bean flavors that are available.
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Teachermom
Site Experience Feedback
Nov 19, 2025
Loved the ease of the website and ordering.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Sandie
Site Experience Feedback
Nov 18, 2025
Easy to find the products I was looking for and nice to look at new ones.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Andrew
Post-Delivery Feedback
Nov 18, 2025
I tried some jellybeans from a store since they were discounted. There were a few flavors that I really liked and I wanted to buy some of those by themselves. They came in early, had no wrong flavors in the bag, and my order was fulfilled exactly.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
NorCal nerd
Site Experience Feedback
Nov 18, 2025
Excellent
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Pkarbs
Post-Delivery Feedback
Nov 18, 2025
I had been receiving emails from Jelly Belly for some time. One particular email caught my eye. They were offering 15% and 50% off on select Christmas candy as well as 15% off on orders of $25 or more. That's when I decided I had to order from them. This was a great bargain that I had been waiting for! I bought five boxes of Bean Boozled to use as stocking stuffers; two 16oz bags of Sizzling Cinnamon jelly beans because my husband loves almost anything cinnamon; and two, 2-pound bags of Belly Flops. I think I'm going to split those up into some ziplock bags and add them into the Christmas boxes when we send our packages to our families before Christmas. After all, who doesn't like jelly beans. They have such a wide assortment of flavors, styles, and types. There's even Harry Potter candy--like Butter Beer jelly beans and other types of candy from the movie. It took me over an hour to go through the website just looking and trying to decide what I wanted to buy. I finally settled on the items that I purchased in first sentence. I have no doubt that I will be returning to make another purchase for some special occasion in the future. My husband and I were lucky to go to the Jelly Belly store in CA. It's an amazing experience to be able to go through the store and see everything they have. The assortment of things they have will astound you!
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
On Time Delivery: 9
Customer Support: N/A
Full ratings for this review »
kimgarden
Site Experience Feedback
Nov 18, 2025
I was satisfied with the price and was able to find most of the jelly beans in the flavors I wanted. I really wanted to get some of the Mango Chili flavor. (I think that's the name). The site did have regular but I really wanted the spicy mango. When I was ready to check out I did have a bit of trouble getting to the check-put from the "my cart" box. I had to leave the website and go back and wasn't able to use my 10% discount code that was emailed to me. At least there wasn't a space in which to put the promo code. Since these are going to make gifts I went ahead and purchased them without the discount - if I'm not mistaken. Also, I suggest a new flavor that I would love to see & taste: sweet jalapeno pepper
Overall Rating: 8
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Jennifer
Post-Delivery Feedback
Nov 18, 2025
Your website was straightforward to navigate, the discount code I received definitely encouraged me to buy a little more than I would have otherwise, shipping was FAST, and I will be back for more. Thank you!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
JoeCoot2
Post-Delivery Feedback
Nov 18, 2025
The only place to purchase high quality products!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Tina
Post-Delivery Feedback
Nov 18, 2025
I had called the company before and the service is amazing thank you.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 18, 2025
Jelly Bellys are the best.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Fanny
Site Experience Feedback
Nov 18, 2025
I have a credit of 20:00 and unable to get it. I even called and it would not give me credit. I would like my 20.00 in product sent to me very cherry jelly beans Thank you
Overall Rating: 8
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Bill
Site Experience Feedback
Nov 18, 2025
Good experience
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Wolverine
Post-Delivery Feedback
Nov 18, 2025
I love some of the flavors and there spot on awesome product and feel like it’s cost effective and fast shipping definitely buy again
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Grandma Sandy
Post-Delivery Feedback
Nov 18, 2025
I buy a box of candy from Jelly Belly every Christmas for each of my grandkids. It has become a tradition of ours!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 17, 2025
All good
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: N/A
On Time Delivery: 8
Customer Support: 7
Full ratings for this review »
Eljembert100
Site Experience Feedback
Nov 17, 2025
Very good interface when buying, it has a bit of lag in the shopping cart, but everything else works perfectly.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 17, 2025
Easy
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »