HockeyMonkey Reviews - 6,150 Review - 9.2/10
HockeyMonkey Rating
Overall Satisfaction | 9.2 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.3 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 8.7 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.1 /10 |
9.2out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.3out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 76% | 76% |
Neutral | 18% | 18% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.7 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.0 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
6.6 out of 10
Variety of Shipping Options
Desired shipping options were available
8.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
8.2 out of 10
Recent Reviews for HockeyMonkey
Showing 181 - 200 of 6,150
Lojo
Site Experience Feedback
Nov 30, 2024
Over all great experience. So many great choices and different brands/selection. Wish the Black Friday sale could’ve covered more than just clearance items, but still reasonable prices. Will definitely shop again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ajormond06
Site Experience Feedback
Nov 30, 2024
The back Friday event was the best I was able to get expensive skates for free
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Twitch
Site Experience Feedback
Nov 29, 2024
Stick selection choice & Descriptions are not as on point as I would like
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
G Lap J
Site Experience Feedback
Nov 29, 2024
None
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
71
Site Experience Feedback
Nov 29, 2024
The website was struggling to load but that might have been a wifi issue
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jack
Site Experience Feedback
Nov 29, 2024
It’s very convenient to buy on line
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tyler
Site Experience Feedback
Nov 29, 2024
The selection is great. Would be nice if there was a way to compare prices directly on the site.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Teri
Site Experience Feedback
Nov 29, 2024
I like the promo code
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Nolan
Site Experience Feedback
Nov 29, 2024
There was a great sale. I had to purchase gear.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ty
Site Experience Feedback
Nov 29, 2024
Easy purchase and checkout
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Grandma of 3
Site Experience Feedback
Nov 29, 2024
Everything was fine
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
jill
Site Experience Feedback
Nov 29, 2024
good experience- load time for each page was long (might be because of black friday traffic) and navigating to the clearance section was difficult and i kept having to go back to the home page to do so
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Shear Talent
Site Experience Feedback
Nov 29, 2024
I have nothing but great things to say about your website. I have referred others to you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
gm66
Site Experience Feedback
Nov 29, 2024
Hockey Monkey has one of the better selections of products among online hockey merchants and frequently have good deals but you have to act fast because the best products sell out quickly. But the rewards program, product selection, good deals and ease at checkout make it one of my favorite websites for hockey equipment.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
nick
Site Experience Feedback
Nov 29, 2024
i loved my experience
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Mike weaver
Site Experience Feedback
Nov 29, 2024
Super easy to order from
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Hockey dad
Site Experience Feedback
Nov 29, 2024
So far it seems good, I haven’t received my order yet, but I just ordered it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
somedude
Site Experience Feedback
Nov 29, 2024
The website is slow to update selections when selecting filters and sorting conditions. Additionally, promo codes are removed after selecting a payment type (in my case Paypal).
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Art997
Site Experience Feedback
Nov 29, 2024
I really like your website it is easy and pleasant to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LoganDLF
Site Experience Feedback
Nov 29, 2024
Got a good price on Black Friday. Son has ordered from them in the past and has been satisfied.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »