The Hitchfinder stores Reviews - 8 Reviews - /10
The Hitchfinder stores Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
Unavailable
Would Shop Here Again:
Unavailable
Likelihood To Recommend:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
Not yet rated
Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
Not yet rated
Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for The Hitchfinder stores
Showing 1 - 8 of 8
Phil
Site Experience Feedback
Dec 17, 2024
Great price and very easy to use. Got just what I needed. Actually cheaper than anywhere else.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Polago
Post-Delivery Feedback
Nov 27, 2024
I ordered a hardware package for installing a hitch. The package did not contain all the necessary parts. When I called to complain, the person took my complaint and a new order is on the way but not here yet, so I don't know if it's correct this time.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 2
- Customer Support: 5
- Full ratings for this review »
83maker
Site Experience Feedback
Nov 12, 2024
had just what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
83maker
Post-Delivery Feedback
Nov 18, 2024
Just what I needed. No complaints.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
MRDIR
Post-Delivery Feedback
Oct 03, 2024
Great selection, easy to use website, shipped on time, received within timeframe promised. High quality product highly recommend
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 14, 2024
FOUND WHAT I NEED
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LUTZ BOY
Site Experience Feedback
Jul 29, 2024
HAD WHAT I WANTED
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- Full ratings for this review »
Bernie
Site Experience Feedback
Jun 20, 2024
need to see final numbers on checkout BEFORE being sent to survey site!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
M in ANC
Post-Delivery Feedback
Mar 08, 2024
On-line order stated free shipping with orders over $$$.$$. No mention of lower 48 states only. Order was cancelled by phone stating Alaska not included in free shipping policy. Unable to find exception in shipping handling policy statement. Suggest shipping exceptions be published and shipping alternatives developed for better commerce options.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: 1
- Customer Support: 4
- Full ratings for this review »