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The Hitchfinder stores Reviews - 8 Reviews - /10

The Hitchfinder stores Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

Not yet rated

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

Not yet rated

Order Tracking

Satisfaction with the ability to track the order

Not yet rated

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

Not yet rated

Customer Support

Satisfaction with assisted or self-service help

Not yet rated

Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for The Hitchfinder stores

Showing 1 - 8 of 8

Phil

Site Experience Feedback

Dec 17, 2024

Great price and very easy to use. Got just what I needed. Actually cheaper than anywhere else.

Polago

Post-Delivery Feedback

Nov 27, 2024

I ordered a hardware package for installing a hitch. The package did not contain all the necessary parts. When I called to complain, the person took my complaint and a new order is on the way but not here yet, so I don't know if it's correct this time.

83maker

Site Experience Feedback

Nov 12, 2024

had just what I was looking for.


Post-Delivery Feedback

Nov 18, 2024

Just what I needed. No complaints.

MRDIR

Post-Delivery Feedback

Oct 03, 2024

Great selection, easy to use website, shipped on time, received within timeframe promised. High quality product highly recommend

Online Shopper

Site Experience Feedback

Aug 14, 2024

FOUND WHAT I NEED

LUTZ BOY

Site Experience Feedback

Jul 29, 2024

HAD WHAT I WANTED

Bernie

Site Experience Feedback

Jun 20, 2024

need to see final numbers on checkout BEFORE being sent to survey site!

M in ANC

Post-Delivery Feedback

Mar 08, 2024

On-line order stated free shipping with orders over $$$.$$. No mention of lower 48 states only. Order was cancelled by phone stating Alaska not included in free shipping policy. Unable to find exception in shipping handling policy statement. Suggest shipping exceptions be published and shipping alternatives developed for better commerce options.