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Healing Hands Reviews - 5,423 Review - 9.0/10

Jan 8, 2025

Healing Hands Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.2 /10
Product Selection9.3 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%85%

Neutral

12%11%

Negative

4%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

8.6 out of 10

Recent Reviews for Healing Hands

Showing 1 - 20 of 5,423

SuperMA

Site Experience Feedback

Dec 31, 2024

Very easy to look at over website. Just need to know type of material the product is.


Post-Delivery Feedback

Jan 06, 2025

Website is somewhat difficult to do, didn’t have colors I wanted. Return was difficult, so I had to call to return an item.

Annie

Site Experience Feedback

Dec 22, 2024

Easy to search and find the project I was looking for.

Alex

Site Experience Feedback

Jan 05, 2025

Overall interaction with website was good. Easy to find products and website demonstrated no complications as far as descriptions for medical scrubs. Being able to pay with Amazon was a helpful as well.

L. Carr

Site Experience Feedback

Jan 05, 2025

Great experience! The ease of use is what I appreciate most.

Reigh_482

Site Experience Feedback

Jan 05, 2025

Just bought my first set from Healing Hands and I fell in love! Overall so comfortable and feels like clothes I could hang out in all day. Definitely will be buying more items!

Online Shopper

Site Experience Feedback

Jan 05, 2025

Great experience

DJ

Site Experience Feedback

Jan 05, 2025

Checkout could use some clarity, if you add a coupon code it shows you the non discounted amount at the top of the screen

RDB

Site Experience Feedback

Jan 05, 2025

I overall enjoyed my experience shopping with healing hands. I did have some difficulty when selecting a size and inseam for the product do to the fact you had to hard click those options but I got the product I was looking for.

Online Shopper

Site Experience Feedback

Jan 05, 2025

great

Red

Site Experience Feedback

Jan 04, 2025

All was well

Z

Site Experience Feedback

Jan 04, 2025

I wish the fees were not so expensive on top of paying $52/set. The website it also a little slow. Otherwise it was great!!

nicole

Site Experience Feedback

Jan 04, 2025

Great Experience

Liv

Site Experience Feedback

Jan 04, 2025

Very good.

Iggy

Site Experience Feedback

Jan 04, 2025

Wish there was a more variety of colors/designs for scrubs

Mel

Site Experience Feedback

Jan 04, 2025

Good

Reena

Site Experience Feedback

Jan 04, 2025

I wish there were more petite-size options but I do love the product otherwise.

Kristin

Site Experience Feedback

Jan 04, 2025

Quick and Easy! Healing hands lab jacket is the ONLY lab coat I wear

Maddie

Site Experience Feedback

Jan 04, 2025

I had a good experience on the website today ordering scrubs to start back school.

Di

Site Experience Feedback

Jan 04, 2025

it appeared I would receive 15% off my purchase when I clicked on the save 15% icon but I did not receive the discount. I purchased anyway but not happy.

Online Shopper

Site Experience Feedback

Jan 04, 2025

Healing hands didn't have the actual scrub pants I was looking for