Go-Optic Customer Reviews
Go-Optic holds a 8.5/10 overall rating and 163 verified post-delivery reviews on Bizrate.
Go-Optic Rating
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Learn more about reviewsOverall Satisfaction:
8.5out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
8.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 71% | 63% |
 Neutral | 13% | 13% |
 Negative | 16% | 25% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
7.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 75% | 78% |
Neutral | 18% | 16% |
Negative | 7% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Go-Optic
Showing 1 - 50 of 1,581
Online Shopper
Site Experience FeedbackOct 26, 2026
Good Job.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Ron
Post-Delivery FeedbackOct 26, 2026
This is the third time I've ordered from gooptic. The website is easy to navigate and make my purchase, However, I wanted to order the same style I ordered before, but it was not available on the site. Overall, the ordering process is easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
JS
Post-Delivery FeedbackOct 25, 2026
My package said it was shipped on October 6th with an ETA of 1-3 business days, but did not arrive until the 16th. After arrival, one of the screws holding one of the lenses was not attached, and would not screw into the frame. I had to buy a eyeglass repair kit and a replacement screw to finally get the lens into the frame.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- On Time Delivery: 1
- Customer Support: N/A
Mollie
Site Experience FeedbackOct 25, 2026
so excited that you have older glasses styles I couldn't find other places.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SteveG
Site Experience FeedbackOct 25, 2026
I was looking for a discontinued eyeglass frame. I couldn't find it anywhere, but Go-Optic had it! Great price and reasonable shipping. Great experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
dkbrenny
Post-Delivery FeedbackOct 25, 2026
Easy and friendly site to use in placing an order, and great value of items I needed to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
crystal
Site Experience FeedbackOct 25, 2026
I wish there could be virtual try-ons with the lenses. but the existing details are already very helpful
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alan
Site Experience FeedbackOct 24, 2026
Recommended.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dan
Site Experience FeedbackOct 24, 2026
I didn't order lenses with these frames with lenses but i would've liked to have done so. I found ordering lenses confusing. Additionally, an overall consumer confidence score of less than four didn't inspire my confidence.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Lady Jane G
Site Experience FeedbackOct 23, 2026
Costs for everything are pretty steep. Without the small coupon discount, I would not have made this purchase
- Overall Rating: 9
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
Four eyes
Site Experience FeedbackOct 23, 2026
The website as very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 22, 2026
Everything went well.. Looking forward to getting my Frames.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Andy
Site Experience FeedbackOct 22, 2026
Overall, it was pretty simple
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Rmart
Site Experience FeedbackOct 21, 2026
Easy to navigate site .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Me sans glasses
Site Experience FeedbackOct 20, 2026
items online are not updated to show when they are discontinued. No refund offered for previous purchase, only allowed to get a credit toward another purchase - resulting in you holding my money for like 3 years now and forcing me to purchase from you. Will not recommend. Only gave a 5 on this order because I haven't actually received it yet. fingers crossed this frame isn't ALSO discontinued and the order gets fulfilled timely and accurate.
- Overall Rating: 5
- Would Shop Here Again: 1
- Likelihood To Recommend: 3
dave f
Site Experience FeedbackOct 20, 2026
this is second buy. first was 2 years ago
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bigsin916
Site Experience FeedbackOct 19, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Viz the nutt 2
Post-Delivery FeedbackOct 19, 2026
Shipping. And order tracking is not always available and need ton update the system
- Overall Rating: 3
- Would Shop Here Again: 4
- Likelihood To Recommend: 7
- On Time Delivery: 2
- Customer Support: 4
Julie
Site Experience FeedbackOct 18, 2026
Ease of ordering.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Worm
Site Experience FeedbackOct 17, 2026
Loved it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rom83
Site Experience FeedbackOct 17, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackOct 16, 2026
Your online reviews make me a little nervous i hope i get my frames. Would suggest this survey hit when people get their frames!
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
Sylvanblood
Site Experience FeedbackOct 15, 2026
My frame broke a few days ago, i was just shopping for the same frame so that I can either swap the lenses or grab parts off of a new frame. Either way, it was a quick and easy purchase. I had the name of my frame and color to look for, the search function was very easy on the website. It was listed about $6 cheaper on your website compaired to others and shipping was equal. Easy to do procedure.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 4
G
Site Experience FeedbackOct 15, 2026
no issue so far
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
yurii
Site Experience FeedbackOct 14, 2026
Amazing!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
James 1
Site Experience FeedbackOct 14, 2026
Great experience, this is my 5th online purchase from GoOptic, and process is seemless.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Trin
Site Experience FeedbackOct 12, 2026
Website was very easy to use found what I was looking for right away and was able to choose to not have lenses.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Knit4kicks
Site Experience FeedbackOct 12, 2026
I am ordering for the first time and the website was easy to navigate and my prescription is light so I am confident my order will be completed correctly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
dkbrenny
Site Experience FeedbackOct 12, 2026
Easy to use your on line order, will be back
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BLB
Post-Delivery FeedbackOct 12, 2026
The website worked well. I like that I could solve my problem online through an intuitive interface.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
kiki
Site Experience FeedbackOct 12, 2026
i think the price is very expensive and also the shipping cost
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
No
Site Experience FeedbackOct 11, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
kim
Post-Delivery FeedbackOct 11, 2026
They were exactly as described
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Zeze
Site Experience FeedbackOct 11, 2026
Bellagio glass frames have been my favorites for more than 20 years. I previously got the same frames I'm buying for $20 on Ebay and now I am paying $200 for the same frame as I am using the same lenses of my old ones. I wish they were not so expensive even tough I will be saving money using my old lenses,
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bernie
Site Experience FeedbackOct 10, 2026
Very easy
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Steve
Site Experience FeedbackOct 10, 2026
The Website is a little confusing on Android, many dead links. PC experience is better
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bill
Site Experience FeedbackOct 10, 2026
I would like to see multiple angles/visual of the sunglasses product. Also, some of the descriptions on the Rio Ray were incorrect, whereas they listed them as designed for women when they were a men’s product. Would’ve been nice for a military/veterans discount as well but your pricing is very well placed.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Kyle
Site Experience FeedbackOct 10, 2026
This was one of the only websites that had my frames, so I was pleasantly surprised to find it.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Okay Purchase
Site Experience FeedbackOct 9, 2026
I think the prices should be a little less and maybe offer a coupon that way I would want to come back here and purchase the next pair. This is just constructive information.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Kiwi1
Site Experience FeedbackOct 9, 2026
Excellent selection, great website, great service worldwide
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 8, 2026
coupons did not apply to prefered brand
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Tiko
Site Experience FeedbackOct 8, 2026
I have ordered the same frames from manufacturer for years they are now discontinued so I am happy I was able to find them here and I hope they are delivered fast!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Deano
Site Experience FeedbackOct 8, 2026
It was so simple to navigate on the web site that child could do it!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Czm
Site Experience FeedbackOct 8, 2026
Will keep one and return two- thanks for the 30 preview
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mamá
Site Experience FeedbackOct 7, 2026
Good service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
.
Site Experience FeedbackOct 7, 2026
.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 7, 2026
i just want to buy frames
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
LYN
Site Experience FeedbackOct 7, 2026
HAPY
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 7, 2026
First order place they did not process it or didn’t contact me at all so it lingered for a whole week. Then it was three weeks to get a refund.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jay
Site Experience FeedbackOct 6, 2026
Let's see after delivery
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5