GoldenMine Reviews - 109 Reviews - 9.2/10

Jan 9, 2025
GoldenMine.com offers gold jewelry at wholesale prices.

GoldenMine Rating

Rating
Overall Satisfaction9.2 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.2 /10
Product Selection9.0 /10
Ease of Finding9.0 /10
Checkout Satisfaction8.6 /10
Product Met Expectations9.1 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support8.8 /10
Overall Satisfaction:
 

9.2out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

77%79%

Neutral

15%13%

Negative

7%9%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.0 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.0 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.5 out of 10

Variety of Shipping Options

Desired shipping options were available

9.6 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.1 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.9 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for GoldenMine

Showing 1 - 20 of 109

Liz

Site Experience Feedback

Jan 05, 2025

Thank you

none

Site Experience Feedback

Jan 03, 2025

not sure

Erinmcfin

Site Experience Feedback

Jan 02, 2025

Great website. Thank You

Big Marc

Site Experience Feedback

Jan 01, 2025

Good

Mike Likes

Site Experience Feedback

Dec 31, 2024

It was clear and liked that the cross I purchased you had a measurement scale next to it, so I knew how large it was.

Mercy

Site Experience Feedback

Dec 29, 2024

excellent

Online Shopper

Site Experience Feedback

Dec 27, 2024

Very easy to navigate site and find desired item.

Online Shopper

Site Experience Feedback

Dec 23, 2024

Great prices

Lucy

Site Experience Feedback

Dec 23, 2024

It was very difficult, checking out and adding my credit card. It would not accept my 10% discount and I had to add my CRV code twice. It was just confusing.

Robert C.

Post-Delivery Feedback

Dec 23, 2024

Easy ordering process, fast shipping and excellent quality!

JABO

Site Experience Feedback

Dec 23, 2024

The website was relatively easy to navigate. The price was very good. The discount was a welcome surprise.

Bill

Site Experience Feedback

Dec 22, 2024

Purchase was quick and easy

Chuck

Site Experience Feedback

Dec 13, 2024

Website is easy to understand and use. Shipping is quick.


Post-Delivery Feedback

Dec 21, 2024

Good product at fair price.

Online Shopper

Site Experience Feedback

Dec 20, 2024

Simple, quality, selection and value

Cory

Site Experience Feedback

Dec 12, 2024

The prices seemed to change even within a day or so of shopping. But the discount seemed to increase..??


Post-Delivery Feedback

Dec 20, 2024

The bracelet is beautiful. Their price per gram is comparable to other vendors. Customer service is very good.

Digger Dan

Site Experience Feedback

Dec 16, 2024

Was not able to complete purchase as I was asked repeatedly to fill in the security code which was already filled in! Very disappointed!

Tom

Site Experience Feedback

Nov 30, 2024

Everything was good until checkout. Kept on rejecting credit card, then asked for card sec code in more than one place.


Post-Delivery Feedback

Dec 14, 2024

Product didn’t have the weight I expected for solid gold 2.3 mm and the box it came in is cheap. Will have to purchase another box seeing this is a Christmas gift. The product has a nice appearance and I like the lobster claw latch.

Tati

Site Experience Feedback

Dec 13, 2024

great explanations of product, good product photos. excellent promotions!

Mike

Site Experience Feedback

Dec 11, 2024

Great website great prices

Jim

Site Experience Feedback

Dec 10, 2024

Navigation of web site was a bit tougher than expected, particularly the check out process. Had to tap complete order several times prior to sales going through