Gift Express Customer Reviews
Gift Express holds a 8.5/10 overall rating and 1,946 verified post-delivery reviews on Bizrate.
Gift Express Rating
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Learn more about reviewsOverall Satisfaction:
8.5out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 77% | 74% |
 Neutral | 8% | 6% |
 Negative | 15% | 19% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
6.3 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 82% | 80% |
Neutral | 14% | 15% |
Negative | 4% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
Recent Reviews for Gift Express
Showing 1 - 50 of 8,179
Ressa
Site Experience FeedbackAug 3, 2026
it was great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Mrs.Lawrence
Site Experience FeedbackAug 3, 2026
Ordered with ease. Reviews said website is legit. If I’m happy with my purchase when I get it, I will be returning.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yhonny
Site Experience FeedbackAug 3, 2026
Fácil para comprar aunque no tenían en existencia otros perfumes que quiero
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TM
Site Experience FeedbackAug 3, 2026
Website is good. But will wait for judgement when I receive the product.
- Overall Rating: 9
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
Sparky
Site Experience FeedbackAug 3, 2026
N/a
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 3, 2026
Need to wait until I receive the merchandise before saying more
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Great experience
Site Experience FeedbackAug 3, 2026
All good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
RichG
Site Experience FeedbackAug 3, 2026
I enjoyed my shopping experience and the prices are fantastic!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Meg
Site Experience FeedbackAug 3, 2026
I usually purchase fragrances on Gift Express because they are the best of all best prices out there. I would love it if I could purchase all my fragrances from them, Tresor/Lancome, Sexy Amber/Michael Kors, Aqua Di Gio/PacoRabanne. I am also looking at everyday small appliances & supplies for inside & outside my home! It's very easy to use the Gift Express search & purchase are extremely easy! Thank You!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeannie
Site Experience FeedbackAug 3, 2026
#!: I do not like surveys...#2: On my first order with Gift Express, I ordered my idems July 4th and the order was put thru July 14th. It took a month to get my order. I am not a happy customer.
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
Larry
Site Experience FeedbackAug 3, 2026
Easy check out experience. Love the Afterpay option
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
POPPAG
Site Experience FeedbackAug 3, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nick
Post-Delivery FeedbackAug 3, 2026
I highly recommend to everyone to purchase from gift express absolutely reasonable price on all fragrance.😎
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Rday
Site Experience FeedbackAug 3, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AtlJenn
Post-Delivery FeedbackAug 3, 2026
Beautiful fragrance and fair pricing! Will definitely use again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jackie
Site Experience FeedbackAug 3, 2026
Best price, easy checkout!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shannon
Post-Delivery FeedbackAug 3, 2026
Deliver it quickly and on time. The product is good. I have no complaints
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 7
- Customer Support: 9
Still Bill
Site Experience FeedbackAug 3, 2026
I thought the site was easy to navigate. Will make future purchases from this company.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
pablo
Site Experience FeedbackAug 3, 2026
it was easy to buy
- Overall Rating: 9
- Would Shop Here Again: 5
- Likelihood To Recommend: 1
Caroline
Post-Delivery FeedbackAug 3, 2026
I love the product and will purchase again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Tooshay
Site Experience FeedbackAug 3, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Norm
Site Experience FeedbackAug 3, 2026
First time I used this website, it was amazing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 3, 2026
Didn't receive all of my items...waiting on refund for missing item.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
KayDee
Site Experience FeedbackAug 3, 2026
I found this fragrance at a local store for over double the price at Gift Express. My last purchase was a success so I decided to buy again from this GE.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackAug 3, 2026
I will buy again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Tenslymj
Post-Delivery FeedbackAug 3, 2026
It was easy to get a order and fast delivery thank you so much I am satisfied for my order .
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Matthew
Site Experience FeedbackAug 3, 2026
It was nice to find both items in one store.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DIDDY
Post-Delivery FeedbackAug 3, 2026
Yes telling a friend
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackAug 3, 2026
Ok
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackAug 2, 2026
Excellent But they where other fragrance I want to purchase but they where sold out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tourinho
Site Experience FeedbackAug 2, 2026
Good experience, The perfume I bought in my first order arrived in excellent condition and left us very satisfied.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Kalcomen
Site Experience FeedbackAug 2, 2026
Nice experience 10/10 they have the best products
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jhond
Site Experience FeedbackAug 2, 2026
I find the website very easy to use, and it has a good selection of products. To improve, try to restock products that are running out of stock.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maggie
Site Experience FeedbackAug 2, 2026
very cool site and easy to navigate. Wish more was in stock
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Cool Hand Luke
Site Experience FeedbackAug 2, 2026
Very good product at a reasonable price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Peanut
Site Experience FeedbackAug 2, 2026
Great experience, great prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Leveron
Site Experience FeedbackAug 2, 2026
Evething is good to be honest, no problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
H
Site Experience FeedbackAug 2, 2026
Only bad experience is that one item i wanted was sold out, gucci flora
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 2, 2026
Good
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Roger
Site Experience FeedbackAug 2, 2026
Satisfied
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackAug 2, 2026
Wish they had another company to deliver beside DHL, they suck. Took 2 weeks to get my delivery and if I order off whatnot its here im no time.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
- On Time Delivery: 1
- Customer Support: 1
Dunder
Site Experience FeedbackAug 2, 2026
This is the way I like to shop no pressure go through all the options and pick what you want at your convenience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 2, 2026
Was interesting
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Neanderthot
Site Experience FeedbackAug 1, 2026
Quick and easy!
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Artfern26
Site Experience FeedbackAug 1, 2026
Good and quick and seamless
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
D. Parker
Post-Delivery FeedbackAug 1, 2026
This was my first experience with Gift Express. I didn't find everything I was looking for but what I found was priced better than some other sites I used.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
A pleasure
Site Experience FeedbackAug 1, 2026
A pleasant experience
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Eddie
Site Experience FeedbackAug 1, 2026
I had been using Versace cologne for a while and I need one to give as a gift.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gigi
Post-Delivery FeedbackAug 1, 2026
I had called many times and each time someone will answer and then put me on hold or send to voicemail.I don’t know why he does that.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 4
tharose2
Post-Delivery FeedbackAug 1, 2026
The prices were good. Although there were some products that I wanted that were out of stock.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A