Gift Express Customer Reviews
Gift Express holds a 8.7/10 overall rating and 1,885 verified post-delivery reviews on Bizrate.
Gift Express Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 77% | 79% |
 Neutral | 10% | 9% |
 Negative | 12% | 11% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
8.2 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 82% | 79% |
Neutral | 14% | 15% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Gift Express
Showing 1 - 50 of 7,682
Donopala
Site Experience FeedbackNov 5, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Muj
Site Experience FeedbackNov 5, 2026
Any purchase starting from $50 should have free delivery.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Keshena
Post-Delivery FeedbackNov 5, 2026
I placed and order for a marc jacobs perfume and got a Hugo boss instead and I sent an email and no one has reached out to me
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Rifat
Post-Delivery FeedbackNov 5, 2026
It was a smooth experience ordering the items and the items met the expectations. It overall met all expectations that I had
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
ye
Site Experience FeedbackNov 5, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mogm
Site Experience FeedbackNov 5, 2026
I love perfume it’s for me I want to try other perfumes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 5, 2026
Amazing Price
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
PICKENO
Site Experience FeedbackNov 5, 2026
I HAVE NOT YET RECEIVED A RECEIPT
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Hawaii Paul
Post-Delivery FeedbackNov 5, 2026
Perfect t-shirt, quality and color correct to online images. Super fast shipping, very happy customer!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Thedoubled
Post-Delivery FeedbackNov 5, 2026
Gift Express allowed me to try perfume and cologne at a price I could afford, Very happy a friend told me to use it. And, very happy with my selections.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Online Shopper
Site Experience FeedbackNov 5, 2026
good
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LadyRiv85
Post-Delivery FeedbackNov 5, 2026
I have been purchasing Shalimar for my wife for over 50 years. Purchased at Dept stores, fragrance perfume shops, on-line websites ie Amazon, Sephora (both stores and website). Gift Express was the cheapest and fastest delivery. I buy Shalimar for her birthday and Christmas. We also buy fragrances for family and friends, I plan to use Gift Express as my 1st choice going forward. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
Angie
Site Experience FeedbackNov 5, 2026
Will be ordering more very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
COLOGNE
Post-Delivery FeedbackNov 4, 2026
I ordered some FARENHEIT Cologne for my Fiancée's Birthday 11/01. He was very HAPPY with the purchase and his gift! Thank You Very Satisfied Customers
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Michelle H
Site Experience FeedbackNov 4, 2026
Very pleased with the ease of navigation of website and purchasing my item.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackNov 4, 2026
satisfied with price of product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Strong
Site Experience FeedbackNov 4, 2026
Muy efectivo
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Deedee
Site Experience FeedbackNov 4, 2026
Good experience. Prices are great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BDS
Site Experience FeedbackNov 4, 2026
I was shopping for the item on another website when the offer from Gift Express appeared in a pop-up. The Gift Express price was so much better than on the original site that I decided to make the purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Callie
Site Experience FeedbackNov 4, 2026
I looked for what I wanted and it was right there
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 4, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Baby Duck
Site Experience FeedbackNov 4, 2026
great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 4, 2026
So far very good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Allenmoore
Post-Delivery FeedbackNov 4, 2026
Product we’re using good and affordable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Holly92553
Site Experience FeedbackNov 4, 2026
Great Prices Great quality.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MarOOn
Site Experience FeedbackNov 4, 2026
It's ok
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Boss
Site Experience FeedbackNov 4, 2026
Good good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Nyx
Site Experience FeedbackNov 4, 2026
good UI EASY TO GET THINGS DONE SELECT BUY AND WAIT
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Rigo
Site Experience FeedbackNov 3, 2026
Yes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SuzieQ
Site Experience FeedbackNov 3, 2026
no one helped me but i found what i have been looking for!
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 3, 2026
Love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 3, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mickey
Post-Delivery FeedbackNov 3, 2026
My order came promptly and in great condition. Packag was complete not ripped or torn.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
ann
Site Experience FeedbackNov 3, 2026
easy to navigate, and purchase items
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackNov 3, 2026
It was good.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 3, 2026
Experience was good
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Online Shopper
Post-Delivery FeedbackNov 3, 2026
order arrived way passed the 3 day expectation with fast shipping fee. Also two products were canceled.
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 3
- On Time Delivery: 1
- Customer Support: 4
Dottie
Site Experience FeedbackNov 3, 2026
My first time ever ordering from them. the experience was awesome. Hope I am as impressed with the shipping and product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Deb
Post-Delivery FeedbackNov 2, 2026
The prices were the best I found, the products are excellent & genuine, time of delivery was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackNov 2, 2026
website was easy to access, not overwhelming complicated.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Hazel
Site Experience FeedbackNov 2, 2026
I googled the perfume I like gift express popped up and boom less then ten mins I have ordered them for x-mas it was the cheapest compare to Nordstrom.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dizzy Lizzy
Site Experience FeedbackNov 2, 2026
Love the website however, many of the fragrances are sold out.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
N/A
Site Experience FeedbackNov 2, 2026
Under the circumstances, I think all went well.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
FRAUD!
Post-Delivery FeedbackNov 2, 2026
The product was fraudulent------no fragrance whatsoever. Literally water.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 6
- Customer Support: 1
Dlahai
Site Experience FeedbackNov 2, 2026
cheap prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 2, 2026
Experience was Great and so was the price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 2, 2026
Good
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
CA Pendell
Post-Delivery FeedbackNov 2, 2026
I got my order super fast and im so happy they had this product, I can't find it discounted anywhere else!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Rosy
Site Experience FeedbackNov 2, 2026
The interaction was good, nice to share my expirience
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackNov 2, 2026
I had a very pleasant experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10