Gift Express Customer Reviews
Gift Express holds a 8.5/10 overall rating and 1,945 verified post-delivery reviews on Bizrate.
Gift Express Rating
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Learn more about reviewsOverall Satisfaction:
8.5out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 77% | 73% |
 Neutral | 8% | 9% |
 Negative | 15% | 18% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.9 out of 10
Returns Process
Satisfaction with the returns process
6.3 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 82% | 82% |
Neutral | 14% | 14% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
Recent Reviews for Gift Express
Showing 1 - 50 of 8,194
G. Constantine
Site Experience FeedbackAug 5, 2026
I believe this is my third order from Gift Express. The site is easy to navigate. I believe I once spoke with a lady on the phone from the store, she was very helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dary
Site Experience FeedbackAug 5, 2026
It’s good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Meki
Site Experience FeedbackAug 5, 2026
It was a good experience as always.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JohnO
Post-Delivery FeedbackAug 5, 2026
Online customer service was prompt and friendly, Cathy did an accurate representation of product being sold. I received item in described condition and it is authentic. Thank You
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 10
Online Shopper
Site Experience FeedbackAug 5, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nicky
Site Experience FeedbackAug 5, 2026
Prices are very competitive and had a good experience as a first time buyer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackAug 5, 2026
Quick, easy and affordable. Thanks!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
joey
Site Experience FeedbackAug 5, 2026
fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jk
Site Experience FeedbackAug 5, 2026
great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fabien
Post-Delivery FeedbackAug 5, 2026
Good job
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Klcody17
Site Experience FeedbackAug 5, 2026
Undecided
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bat-Man
Site Experience FeedbackAug 5, 2026
Very good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
paco
Site Experience FeedbackAug 5, 2026
I found what I wanted on Gift Express only
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Glee
Site Experience FeedbackAug 5, 2026
Fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Flavio
Site Experience FeedbackAug 5, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jude
Site Experience FeedbackAug 5, 2026
Extremely easy to navigate this site and complete the transaction.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kevin Pérez
Site Experience FeedbackAug 5, 2026
Excelente producto muy recomendado
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Axl Savage (not Sauvage)
Post-Delivery FeedbackAug 5, 2026
I had been looking specifically for Tres Nuit Lyric, a fragrance from Armaf. I shopped around multiple places and GiftExpress had the best price. Product was in great condition and arrived a day sooner than expected!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
K Bear
Site Experience FeedbackAug 5, 2026
It was easy to setup an account and check out. Took me less than 1 minute from the time I added it to my cart to the time I checked out. The prices for HUGO BOSS perfume were nearly 20% less than other major sellers and retailers.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Chris
Site Experience FeedbackAug 4, 2026
I've ordered several times from this site and got my order in reasonable time and for a good price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bennylover
Site Experience FeedbackAug 4, 2026
Easy to find products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 4, 2026
You ask too many personal questions just to be selling perfume
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
El flaco
Site Experience FeedbackAug 4, 2026
La verdad, Gift express es una de las mejores opciones te cualquier persona puede tener para comprar perfumes de buena calidad a bajos costos, serán mus proveedores de confianza para mi proyecto que muy pronto relizare en mi pais.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eddy
Site Experience FeedbackAug 4, 2026
Everything went find I had just a bit of trouble finding exactly what I needed
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 4, 2026
Very fast and easy check out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
D
Post-Delivery FeedbackAug 4, 2026
Gift Express has been good to me except they do take a lot longer to ship the items out than other sites. I understand I didn't pay for express delivery but that shouldn't make it take 5 days to ship the product out. I ordered product from a competitor site, which I didn't pay for the express shipping either, and their product already arrived by the time I had only gotten my tracking number from Gift Express. Ordered on the 23rd, product was not shipped out until the 28th. Otherwise, Gift Express does have much better pricing than the local malls and this is my 4th order with them and I have received my product every time.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
GigiMarie
Site Experience FeedbackAug 4, 2026
Quick simple and fast. Thank you
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Cologne Man
Site Experience FeedbackAug 4, 2026
i was dissappointed in most of the colognes i wanted was sold out and not restocked
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bran
Site Experience FeedbackAug 4, 2026
Everything was super simpke
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ben
Site Experience FeedbackAug 4, 2026
I was gladly found my favorite perfume
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 4, 2026
Thanks
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: N/A
Ginger
Site Experience FeedbackAug 4, 2026
Np problems so far
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Angie
Site Experience FeedbackAug 4, 2026
It was great
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 4, 2026
Good prices, easy to purchase what I want.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tana
Site Experience FeedbackAug 4, 2026
Good for all
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Silly Chicken
Site Experience FeedbackAug 4, 2026
Good Shopping Experience
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackAug 4, 2026
I will come back to shop here
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Tam
Site Experience FeedbackAug 4, 2026
Finding the products I was looking for was very simple. Checkout via Amazon was a bit clunky but my experience was good otherwise. The checkout button didn't work initially so I had to go back to standard checkout and try again.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Tj
Post-Delivery FeedbackAug 4, 2026
Great
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 8
Whiz
Site Experience FeedbackAug 4, 2026
I always by my perfume here. They are a good price discount
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackAug 4, 2026
The cologne was cheaper than other sites.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Barbi
Site Experience FeedbackAug 4, 2026
EASY
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jocelyn
Post-Delivery FeedbackAug 4, 2026
.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackAug 4, 2026
Good price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ressa
Site Experience FeedbackAug 3, 2026
it was great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Mrs.Lawrence
Site Experience FeedbackAug 3, 2026
Ordered with ease. Reviews said website is legit. If I’m happy with my purchase when I get it, I will be returning.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yhonny
Site Experience FeedbackAug 3, 2026
Fácil para comprar aunque no tenían en existencia otros perfumes que quiero
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TM
Site Experience FeedbackAug 3, 2026
Website is good. But will wait for judgement when I receive the product.
- Overall Rating: 9
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
Sparky
Site Experience FeedbackAug 3, 2026
N/a
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 3, 2026
Need to wait until I receive the merchandise before saying more
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 5