Gift Express Customer Reviews
Gift Express holds a 8.5/10 overall rating and 1,947 verified post-delivery reviews on Bizrate.
Gift Express Rating
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Learn more about reviewsOverall Satisfaction:
8.5out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 77% | 73% |
 Neutral | 8% | 8% |
 Negative | 15% | 19% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
6.3 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 82% | 81% |
Neutral | 14% | 14% |
Negative | 4% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
Recent Reviews for Gift Express
Showing 1 - 50 of 8,192
Chris
Site Experience FeedbackAug 4, 2026
I've ordered several times from this site and got my order in reasonable time and for a good price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bennylover
Site Experience FeedbackAug 4, 2026
Easy to find products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 4, 2026
You ask too many personal questions just to be selling perfume
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
El flaco
Site Experience FeedbackAug 4, 2026
La verdad, Gift express es una de las mejores opciones te cualquier persona puede tener para comprar perfumes de buena calidad a bajos costos, serán mus proveedores de confianza para mi proyecto que muy pronto relizare en mi pais.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eddy
Site Experience FeedbackAug 4, 2026
Everything went find I had just a bit of trouble finding exactly what I needed
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 4, 2026
Very fast and easy check out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
D
Post-Delivery FeedbackAug 4, 2026
Gift Express has been good to me except they do take a lot longer to ship the items out than other sites. I understand I didn't pay for express delivery but that shouldn't make it take 5 days to ship the product out. I ordered product from a competitor site, which I didn't pay for the express shipping either, and their product already arrived by the time I had only gotten my tracking number from Gift Express. Ordered on the 23rd, product was not shipped out until the 28th. Otherwise, Gift Express does have much better pricing than the local malls and this is my 4th order with them and I have received my product every time.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
GigiMarie
Site Experience FeedbackAug 4, 2026
Quick simple and fast. Thank you
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Cologne Man
Site Experience FeedbackAug 4, 2026
i was dissappointed in most of the colognes i wanted was sold out and not restocked
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bran
Site Experience FeedbackAug 4, 2026
Everything was super simpke
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ben
Site Experience FeedbackAug 4, 2026
I was gladly found my favorite perfume
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 4, 2026
Thanks
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: N/A
Ginger
Site Experience FeedbackAug 4, 2026
Np problems so far
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Angie
Site Experience FeedbackAug 4, 2026
It was great
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 4, 2026
Good prices, easy to purchase what I want.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tana
Site Experience FeedbackAug 4, 2026
Good for all
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Silly Chicken
Site Experience FeedbackAug 4, 2026
Good Shopping Experience
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackAug 4, 2026
I will come back to shop here
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Tam
Site Experience FeedbackAug 4, 2026
Finding the products I was looking for was very simple. Checkout via Amazon was a bit clunky but my experience was good otherwise. The checkout button didn't work initially so I had to go back to standard checkout and try again.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Tj
Post-Delivery FeedbackAug 4, 2026
Great
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 8
Whiz
Site Experience FeedbackAug 4, 2026
I always by my perfume here. They are a good price discount
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackAug 4, 2026
The cologne was cheaper than other sites.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Barbi
Site Experience FeedbackAug 4, 2026
EASY
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jocelyn
Post-Delivery FeedbackAug 4, 2026
.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackAug 4, 2026
Good price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ressa
Site Experience FeedbackAug 3, 2026
it was great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Mrs.Lawrence
Site Experience FeedbackAug 3, 2026
Ordered with ease. Reviews said website is legit. If I’m happy with my purchase when I get it, I will be returning.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yhonny
Site Experience FeedbackAug 3, 2026
Fácil para comprar aunque no tenían en existencia otros perfumes que quiero
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TM
Site Experience FeedbackAug 3, 2026
Website is good. But will wait for judgement when I receive the product.
- Overall Rating: 9
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
Sparky
Site Experience FeedbackAug 3, 2026
N/a
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 3, 2026
Need to wait until I receive the merchandise before saying more
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Great experience
Site Experience FeedbackAug 3, 2026
All good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
RichG
Site Experience FeedbackAug 3, 2026
I enjoyed my shopping experience and the prices are fantastic!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Meg
Site Experience FeedbackAug 3, 2026
I usually purchase fragrances on Gift Express because they are the best of all best prices out there. I would love it if I could purchase all my fragrances from them, Tresor/Lancome, Sexy Amber/Michael Kors, Aqua Di Gio/PacoRabanne. I am also looking at everyday small appliances & supplies for inside & outside my home! It's very easy to use the Gift Express search & purchase are extremely easy! Thank You!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeannie
Site Experience FeedbackAug 3, 2026
#!: I do not like surveys...#2: On my first order with Gift Express, I ordered my idems July 4th and the order was put thru July 14th. It took a month to get my order. I am not a happy customer.
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
Larry
Site Experience FeedbackAug 3, 2026
Easy check out experience. Love the Afterpay option
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
POPPAG
Site Experience FeedbackAug 3, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nick
Post-Delivery FeedbackAug 3, 2026
I highly recommend to everyone to purchase from gift express absolutely reasonable price on all fragrance.😎
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Rday
Site Experience FeedbackAug 3, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AtlJenn
Post-Delivery FeedbackAug 3, 2026
Beautiful fragrance and fair pricing! Will definitely use again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jackie
Site Experience FeedbackAug 3, 2026
Best price, easy checkout!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shannon
Post-Delivery FeedbackAug 3, 2026
Deliver it quickly and on time. The product is good. I have no complaints
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 7
- Customer Support: 9
Still Bill
Site Experience FeedbackAug 3, 2026
I thought the site was easy to navigate. Will make future purchases from this company.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
pablo
Site Experience FeedbackAug 3, 2026
it was easy to buy
- Overall Rating: 9
- Would Shop Here Again: 5
- Likelihood To Recommend: 1
Caroline
Post-Delivery FeedbackAug 3, 2026
I love the product and will purchase again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Tooshay
Site Experience FeedbackAug 3, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Norm
Site Experience FeedbackAug 3, 2026
First time I used this website, it was amazing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 3, 2026
Didn't receive all of my items...waiting on refund for missing item.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
KayDee
Site Experience FeedbackAug 3, 2026
I found this fragrance at a local store for over double the price at Gift Express. My last purchase was a success so I decided to buy again from this GE.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackAug 3, 2026
I will buy again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10