Gift Express Customer Reviews
Gift Express holds a 8.7/10 overall rating and 1,866 verified post-delivery reviews on Bizrate.
Gift Express Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 77% | 82% |
 Neutral | 10% | 7% |
 Negative | 12% | 11% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
8.2 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 81% | 79% |
Neutral | 14% | 15% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Gift Express
Showing 1 - 50 of 7,594
Dizzy Lizzy
Post-Delivery FeedbackNov 13, 2026
Great prices! Great selections!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Grammy
Site Experience FeedbackNov 13, 2026
Was fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dan
Site Experience FeedbackNov 13, 2026
First time on this website and I like the multiple products they have to choose from
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Char
Site Experience FeedbackNov 13, 2026
I can not tell if I have paid or not??
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Syed
Site Experience FeedbackNov 13, 2026
This I need for my 3 son in laws I hope good experience
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Gary K.
Site Experience FeedbackNov 13, 2026
My experience today was excellent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 13, 2026
Product expectation was met. The product was perfect. I would be interested in any available coupons or promotional offers
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Online Shopper
Site Experience FeedbackNov 13, 2026
It was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bubble 1
Post-Delivery FeedbackNov 13, 2026
I got it !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackNov 13, 2026
This is my first time so I have no opinion yet.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joseexiga
Post-Delivery FeedbackNov 13, 2026
Todo de maravilla y si voy a recomendar a mis amigos
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackNov 13, 2026
Very good
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Ash
Site Experience FeedbackNov 13, 2026
Good stuff
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JaigEyes
Site Experience FeedbackNov 13, 2026
Everything was just fine everything was great actually for the service.
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 10
moses
Site Experience FeedbackNov 12, 2026
first time,easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Redhead52
Site Experience FeedbackNov 12, 2026
I am glad I found Gift Express, got some good prices on the ones I was looking for.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Mike
Post-Delivery FeedbackNov 12, 2026
Good products and good prices!..... a rare combination!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Pedro
Site Experience FeedbackNov 12, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Suetommy
Site Experience FeedbackNov 12, 2026
Fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mauro
Post-Delivery FeedbackNov 12, 2026
Me hablaron de esta tienda y la probe y me encanto, recomendado 100%
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 8
Lizzy
Site Experience FeedbackNov 12, 2026
many perfumes sold out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 12, 2026
So simple and fast and incredible stock!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
A. Davis
Site Experience FeedbackNov 12, 2026
I enjoyed shopping with your company today
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Joseexiga
Site Experience FeedbackNov 12, 2026
Nada negativo todo muy bien
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Babygirl
Site Experience FeedbackNov 11, 2026
I enjoyed my overall viewing of perfumes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackNov 11, 2026
The website was convenient and easy to use,
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bulldozer3307
Site Experience FeedbackNov 11, 2026
Easiest purchase ever done and the prize was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sawyer
Site Experience FeedbackNov 11, 2026
Well Pleased with the service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bing209
Site Experience FeedbackNov 11, 2026
Great experience but tried to apply sa extra 5% off with code APP5 but checkout said it expired (but I got it today and it was on the website I was ordering on ! Disappointing to say the least. Otherwise great price on the perfume, thanks to the upcoming holiday.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 11, 2026
Very good company
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 9
VWop420
Site Experience FeedbackNov 11, 2026
the website is pretty glitchy, I had to go through the check-out process multiple times before the purchase finally finalized
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
Dan
Site Experience FeedbackNov 11, 2026
great experience and smooth transaction.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TeeJay
Post-Delivery FeedbackNov 11, 2026
Great just Try it!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackNov 11, 2026
It was ok, the true test is yet to come with delivery and accuracy of order.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Robin
Site Experience FeedbackNov 11, 2026
Asurveybasedonanolineexperienceonlyisabitfruitless.asurveyaftertheproductisrecievedwouldgivethecompanyatrueideaofwhatacustomermightthink
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
jim
Site Experience FeedbackNov 11, 2026
Seems fine.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Seacoastscents
Site Experience FeedbackNov 11, 2026
Great experience
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 11, 2026
One thing I will say your company have all the products I want. Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Kat
Site Experience FeedbackNov 11, 2026
na
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
VEE
Site Experience FeedbackNov 11, 2026
I love the website and the price I received and free shipping!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Polad
Site Experience FeedbackNov 10, 2026
Buying the product was easy and quick, and it was also at good price compared to other online fragrances websites.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
fay
Site Experience FeedbackNov 10, 2026
good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Happy customer
Site Experience FeedbackNov 10, 2026
Stumbled upon it, but glad I did. The price seemed fair.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Mo
Site Experience FeedbackNov 10, 2026
So far so good Excited to get my product
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackNov 10, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chingon
Site Experience FeedbackNov 10, 2026
Found all 3 fragrances on the same app very rare. Good experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bob
Site Experience FeedbackNov 10, 2026
It was pleasant and sales clerks helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pamp
Site Experience FeedbackNov 10, 2026
I rated this site as an 8 because I have not received my order yet, so not sure what the total experience with GiftExpress will be.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 5
Jenni
Site Experience FeedbackNov 10, 2026
Don't know much about them
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackNov 10, 2026
Thums up
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A