Gift Express Customer Reviews
Gift Express holds a 8.7/10 overall rating and 1,873 verified post-delivery reviews on Bizrate.
Gift Express Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 77% | 80% |
 Neutral | 11% | 7% |
 Negative | 13% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
8.2 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 81% | 78% |
Neutral | 14% | 16% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Gift Express
Showing 1 - 50 of 7,630
Babygirl
Site Experience FeedbackNov 11, 2026
I enjoyed my overall viewing of perfumes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackNov 11, 2026
The website was convenient and easy to use,
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bulldozer3307
Site Experience FeedbackNov 11, 2026
Easiest purchase ever done and the prize was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sawyer
Site Experience FeedbackNov 11, 2026
Well Pleased with the service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bing209
Site Experience FeedbackNov 11, 2026
Great experience but tried to apply sa extra 5% off with code APP5 but checkout said it expired (but I got it today and it was on the website I was ordering on ! Disappointing to say the least. Otherwise great price on the perfume, thanks to the upcoming holiday.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 11, 2026
Very good company
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 9
VWop420
Site Experience FeedbackNov 11, 2026
the website is pretty glitchy, I had to go through the check-out process multiple times before the purchase finally finalized
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
Dan
Site Experience FeedbackNov 11, 2026
great experience and smooth transaction.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TeeJay
Post-Delivery FeedbackNov 11, 2026
Great just Try it!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackNov 11, 2026
It was ok, the true test is yet to come with delivery and accuracy of order.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Robin
Site Experience FeedbackNov 11, 2026
Asurveybasedonanolineexperienceonlyisabitfruitless.asurveyaftertheproductisrecievedwouldgivethecompanyatrueideaofwhatacustomermightthink
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
jim
Site Experience FeedbackNov 11, 2026
Seems fine.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Seacoastscents
Site Experience FeedbackNov 11, 2026
Great experience
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 11, 2026
One thing I will say your company have all the products I want. Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Kat
Site Experience FeedbackNov 11, 2026
na
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
VEE
Site Experience FeedbackNov 11, 2026
I love the website and the price I received and free shipping!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Polad
Site Experience FeedbackNov 10, 2026
Buying the product was easy and quick, and it was also at good price compared to other online fragrances websites.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
fay
Site Experience FeedbackNov 10, 2026
good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Happy customer
Site Experience FeedbackNov 10, 2026
Stumbled upon it, but glad I did. The price seemed fair.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Mo
Site Experience FeedbackNov 10, 2026
So far so good Excited to get my product
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackNov 10, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chingon
Site Experience FeedbackNov 10, 2026
Found all 3 fragrances on the same app very rare. Good experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bob
Site Experience FeedbackNov 10, 2026
It was pleasant and sales clerks helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pamp
Site Experience FeedbackNov 10, 2026
I rated this site as an 8 because I have not received my order yet, so not sure what the total experience with GiftExpress will be.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 5
Jenni
Site Experience FeedbackNov 10, 2026
Don't know much about them
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackNov 10, 2026
Thums up
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackNov 10, 2026
Gift Express always delivers on great fragrances at unbeatable prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Chips
Site Experience FeedbackNov 10, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
G Money
Site Experience FeedbackNov 10, 2026
Went to the site had no problem finding what I wanted and check out was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jose
Post-Delivery FeedbackNov 10, 2026
Excellent products and prices, delivery on time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Boogherhead
Site Experience FeedbackNov 10, 2026
First time order. It was OK
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Ashlee23
Site Experience FeedbackNov 10, 2026
The website is well built, and it was easy to find what I was looking for.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Nissy
Site Experience FeedbackNov 10, 2026
Fast check out
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Lindzjadee
Site Experience FeedbackNov 9, 2026
Loved how easy it was to search for any perfume wanted on Gift Express website.. Don't think other sites been on has always had every product I searched for. Only thing will say is a lot of products are sold out but overall, I recommend Gift Express to anyone looking for their next fragrance..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
fudgy
Site Experience FeedbackNov 9, 2026
all i did was place an order and until i receive it and review the product, there is nothing more to say.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackNov 9, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Ferd
Site Experience FeedbackNov 9, 2026
I believe I found the perfume my wife has been looking for
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
Shamell
Site Experience FeedbackNov 9, 2026
Muy buena y facil de encontrar los productos , y sobre todo a un precio bueno , y razonable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Trying
Site Experience FeedbackNov 9, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackNov 9, 2026
NA
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Val
Site Experience FeedbackNov 9, 2026
Never used this website before, odd things kept popping up, when I placed order my purchase did not pop up, was not sure order placed, it was just odd, not as easy as some sites.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Online Shopper
Post-Delivery FeedbackNov 9, 2026
i paid for three day delivery it took 7 days you ruined my anniversary
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
Joan
Post-Delivery FeedbackNov 9, 2026
I ordered, and paid for, 2 bottles of CKone. Only 1 bottled was in the box that was delivered, even though the packing slip showed 2 bottles. I called Gift Express and was told that I must email pictures to csr@giftexpress. There was no way to speak to anyone about the problem with my order.
- Overall Rating: 2
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
none
Site Experience FeedbackNov 9, 2026
The website was easy to use and great for looking for specific items. I was also interested in the detailed info on the product I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 9, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Headroompr
Post-Delivery FeedbackNov 9, 2026
I've purchased from Gift Express before and I'll probably shop again. There was a long delay in receiving my order, but that was USPS's doing. I don't blame Gift Express for it.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 4
- Customer Support: N/A
Doug
Post-Delivery FeedbackNov 9, 2026
It was easy to place the order. The price was very good compared to other sites and the delivery was when I expected it. Very happy with everything. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Lou
Site Experience FeedbackNov 9, 2026
Everything was convenient
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Paula
Site Experience FeedbackNov 9, 2026
Everything with gift Express was perfect!! Easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
lap
Site Experience FeedbackNov 9, 2026
nothing bad at all very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10